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Customer Service Team Manager
hace 1 semana
About Us
At American Express, we offer a range of benefits and programs to support our colleagues' holistic well-being. These include competitive base salaries, bonus incentives, comprehensive medical and dental insurance, flexible working models, and generous paid parental leave policies. We prioritize our colleagues' physical, financial, and mental health throughout their careers.
Your Role
In this leadership position, you will have the opportunity to make a significant impact on our team's success. Your key responsibilities will include:
- Leading a team of Customer Care Professionals
- Developing and implementing strategies to improve customer service
- Mentoring and coaching team members
- Monitoring and improving team performance
- Fostering a positive and inclusive team culture
What We Offer
As a valued member of our team, you can expect:
- A competitive salary and bonus structure
- Ongoing training and development opportunities
- A supportive and inclusive team environment
- The chance to make a real difference in our customers' lives
