Customer Service Team Supervisor
hace 4 días
Our Vision
At American Express, our vision is to be the most trusted and respected brand in the industry. We strive to deliver exceptional customer experiences, with a focus on innovation, integrity, and excellence.
The Role
We're seeking an experienced Team Leader to join our Customer Service team. In this role, you'll be responsible for leading a team of Customer Care Professionals, providing coaching and feedback, and motivating them to achieve their goals.
Your primary focus will be on ensuring that our customers receive the highest level of service, resolving issues quickly and efficiently, and identifying opportunities for process improvement. You'll work closely with other teams to monitor and improve performance, make hiring decisions, and conduct monthly performance appraisals.
Responsibilities
- Lead a Team of Customer Care Professionals: Provide guidance, coaching, and feedback to help team members achieve their goals.
- Motivate and Coach Team Members: Encourage and motivate team members to provide exceptional customer service, with a focus on achieving their goals.
- Monitor and Improve Performance: Identify areas for improvement and implement changes to increase efficiency and productivity.
- Make Hiring Decisions: Conduct interviews and make hiring decisions to ensure the right talent is joining the team.
- Conduct Monthly Performance Appraisals: Evaluate team member performance and provide feedback to help them grow and develop.
Requirements
- Leadership Skills: Proven ability to lead and motivate teams, with a strong track record of success in a leadership role.
- Communication Skills: Excellent written and verbal communication skills, with the ability to communicate effectively at all levels of the organization.
- Analytical Skills: Strong analytical skills, with the ability to evaluate data and identify trends and opportunities for improvement.
- Problem-Solving Skills: Proven ability to solve complex problems and make sound judgments in a fast-paced environment.
- Technical Skills: Proficiency in Microsoft Office Suite, with experience working in a customer-facing role.
-
Customer Service Team Manager
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoAbout UsAt American Express, we offer a range of benefits and programs to support our colleagues' holistic well-being. These include competitive base salaries, bonus incentives, comprehensive medical and dental insurance, flexible working models, and generous paid parental leave policies. We prioritize our colleagues' physical, financial, and mental health...
-
Customer Service Representative
hace 20 horas
Buenos Aires, Buenos Aires C.F., Argentina Enpal A tiempo completoJob SummaryWe are seeking a skilled Customer Service Specialist to join our team at Enpal, a leading provider of solar PV systems and energy solutions. This role offers the opportunity to shape a better and cleaner future by delivering top-notch customer service.About the RoleThis is a remote job that requires full-time commitment without the need for...
-
Customer Service Director
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Kaizen Gaming A tiempo completoAt Kaizen Gaming, we strive to create an exceptional experience for our millions of customers worldwide.We are a dynamic team of over 2.700 Kaizeners from 40+ nationalities across 3 continents.The RoleKey Accountabilities:Lead and manage a team of experienced Customer Service professionals.Build and coach a high-performing team to deliver excellent customer...
-
Customer Service Representative
hace 6 horas
Buenos Aires, Buenos Aires C.F., Argentina Graphic Makers And Printers A tiempo completoCompany Overview: We are Graphic Makers and Printers, a company with over 40 years of experience in Printed Graphic Design.Why Join Us?Industry Leader in Takeout Menus: We design and print high-quality takeout menus for restaurants, helping them showcase their brand and attract customers.Affordable Advertising Solutions: From eye-catching print materials to...
-
Customer Service Representative
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Graphic Makers and Printers A tiempo parcialCompany Overview:We are Graphic Makers and Printers, a company with over 40 years of experience in Printed Graphic Design.Why Join Us?- Industry Leader in Takeout Menus: We design and print high-quality takeout menus for restaurants, helping them showcase their brand and attract customers.- Affordable Advertising Solutions: From eye-catching print materials...
-
Customer Service Liaison
hace 1 hora
Buenos Aires, Buenos Aires C.F., Argentina Graphic Makers And Printers A tiempo completoCompany Overview: Graphic Makers and Printers is a leading provider of printed graphic design solutions with over 40 years of experience. Our company offers comprehensive services, including printing and direct mail, text message advertising, and online solutions to enhance businesses' digital presence.Why Choose Us?As an industry leader in takeout menus, we...
-
Customer Service Quality Lead
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Bionic Talent A tiempo completoCustomer Service Quality Lead (English + Russian/Ukrainian)U Trust Insurance Agency LLCAbout Us: U Trust Insurance Agency LLC is a growing insurance agency with a commitment to excellence in customer service.We serve clients across 31 states and pride ourselves on delivering reliable and innovative solutions.We are seeking a Customer Service Quality Lead to...
-
Customer Service Agent Operations Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Betsson Ab A tiempo completoCompany Overview:Betsson Ab is a leading international online gaming company that operates in several markets across the globe.We are currently seeking a highly skilled and experienced Customer Service Agent to join our team in Argentina.The successful candidate will be responsible for providing excellent customer service, resolving queries and issues...
-
Customer Service Representative
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completoJob OverviewSagan Recruitment is seeking a highly skilled Customer Service Representative to join our team as a Resident Experience Specialist. This role plays a key part in ensuring a seamless and positive experience for customers in the real estate and home services industry.Key Responsibilities:Provide friendly and professional customer support via phone,...
-
Customer Service Assistant
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Getting In Limited A tiempo completoAbout the CompanyMunro-Greenhalgh has its roots in helping people for over 90 years. Our objectives are to provide advice on measures that may help you reduce risks and arrange a suitable Insurance policy at the best possible price.The RoleAs a Customer Service Apprentice, you will be responsible for live interaction with internal and external customers,...
-
Customer Service Representative Tech Support
hace 3 horas
Buenos Aires, Buenos Aires C.F., Argentina DXC Technology Inc. A tiempo completoWe are currently seeking a Customer Service Representative Tech Support to join our team at DXC Technology Inc. As a Customer Service Representative Tech Support, you will be responsible for providing technical support to customers via phone, email, and chat.Key ResponsibilitiesThe Customer Service Representative Tech Support will be required to:Provide...
-
Ocean Customer Service Associate
hace 20 horas
Buenos Aires, Buenos Aires C.F., Argentina Halaxia Hire A tiempo completoWe are looking for a highly skilled Ocean Customer Service Associate to join our team at Halaxia Hire. As a customer-centric professional, you will be responsible for providing excellent service to our clients and supporting the daily operations of our international logistics division.Key Responsibilities:Manage shipping orders from customers and global...
-
Customer Service Excellence Professional
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Apmseason A tiempo completoAbout UsAmerican Express is a global leader in the financial services industry, and we're always looking for talented professionals to join our team. Our commitment to customer service excellence has earned us a reputation as one of the most respected companies in the world.Job SummaryWe are seeking a highly skilled Fraud Prevention Specialist to join our...
-
Customer Service Agent
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Betsson Ab A tiempo completoAs Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina.You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience.Not only that, your opportunity to learn and progress within Betsson is limitlessWe want you to excel in the following:...
-
Customer Service Agent
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completoAs Betsson continues to grow across Latin America, we are looking for a Customer Service Agent to join us in Argentina.The Wow You will be a part of a seamless Customer Service function, working to achieve our goal of the best Customer Experience.Not only that, your opportunity to learn and progress within Betsson is limitlessWe want you to excel in the...
-
Customer Service
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Grupo Abans A tiempo completoGrupo Abans se encuentra en la búsqueda de representante Customer Service para importante compañía dedicada a la venta de fletes marítimos, aéreos y terrestres.Sus tareas serán: Coordinación de embarques marítimos en cargas de importacion Seguimiento de embarques on line Cotizaciones Atencion telefónica y via mail Comunicación y coordinación con...
-
Customer Service
hace 6 horas
Buenos Aires, Buenos Aires C.F., Argentina Vp Consultores Rh A tiempo completoImportante empresa de merchandising incorpora a su equipo de trabajo un Analista de Customer Service**Requisitos**:Estudiante de las carreras de Mkt, comercialización, Administracion de empresas, o afines.Será valorada la experiência en posiciones similrares Habilidad e interés por la tecnología /DigitalBeneficiosPosicion Hibrida L a V de 9 a 18 hs +...
-
Service Delivery Supervisor
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Kaizen Gaming A tiempo completoKaizen Gaming is committed to delivering exceptional customer experiences through innovative technology and solutions.We operate in 17 markets, serving millions of customers worldwide.The RoleKey Objectives:Lead and manage a team of experienced Customer Service professionals.Develop and implement strategies to optimize customer experience and...
-
English Help Desk Customer Service Agent
hace 3 horas
Buenos Aires, Buenos Aires C.F., Argentina DXC Technology Inc. A tiempo completoDXC Technology Inc. is seeking an English Help Desk Customer Service Agent to join our team. As an English Help Desk Customer Service Agent, you will be responsible for providing technical support to customers via phone, email, and chat.About the RoleThe English Help Desk Customer Service Agent will be the primary point of contact for customers seeking...
-
Customer Service Apprentice
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Getting In Limited A tiempo completoCustomer Service ApprenticeApply From: 23/11/2024Learning ProviderDelivered by BURY COLLEGEEmployerMUNRO - GREENHALGH LTDVacancy DescriptionLive interaction with internal and external customersUnderstanding the core values of the organisationInputting client's details and updating client recordsAnalyse data and make recommendationsDiscuss the products and...