Remote Support Specialist

hace 4 días


Buenos Aires, Buenos Aires C.F., Argentina Graphic Makers And Printers A tiempo completo
Discover Your Role:
At Graphic Makers and Printers, we're passionate about helping small businesses grow through our range of print and digital solutions. As a Bilingual Customer Service Representative, you'll play a vital role in delivering exceptional customer experiences and building lasting relationships with our clients.

Your Responsibilities:
Respond to customer inquiries across multiple channels, ensuring prompt and professional communication. Collaborate with internal teams to resolve issues efficiently and effectively. Develop a deep understanding of our products and services to provide informed recommendations and guidance. Maintain accurate records of customer interactions, utilizing data to inform future business decisions.

About You:
To succeed in this role, you'll need fluency in English and Spanish, combined with a proven track record in customer-facing environments. Strong communication and problem-solving skills are essential, as is the ability to work independently and as part of a team. Experience with customer service software, CRM systems, and online tools is highly desirable.

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