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IT Support Specialist
hace 2 semanas
Kaizen Gaming Group is a leading GameTech company operating in 17 markets with two brands. We leverage cutting-edge technology to provide the best experience for our millions of customers worldwide.
Our diverse team of over 2,500 professionals from 40+ nationalities spans across three continents.
We are proud to be among the Best Workplaces in Europe and certified as a Great Place to Work. Our #oneteam culture values diversity and inclusion.
As an IT Support Specialist at Kaizen Gaming Group, you will play a crucial role in providing technical assistance to our customers. This position requires excellent problem-solving skills, strong communication abilities, and a passion for delivering exceptional customer experiences.
Key Responsibilities:
- Provide technical support via phone, email, or chat
- Analyze and resolve complex technical issues
- Collaborate with internal teams to identify and implement process improvements
Requirements:
- Bachelor's degree in Computer Science or related field
- Minimum 1 year of experience in IT support
- Excellent communication and problem-solving skills
What We Offer:
- A dynamic and inclusive work environment
- Opportunities for professional growth and development
- A competitive compensation package