Customer Service Representative with Advanced Language Skills
hace 5 días
We are seeking a skilled Customer Care Professional to join our team. As a Customer Care Professional, you will be responsible for delivering exceptional customer care by promptly and accurately responding to customer inquiries. You will work in a fast-paced, structured customer care environment where your goal will be to provide exceptional relationship care on every interaction to drive brand loyalty.
Main Responsibilities- Deliver extraordinary customer care by responding to questions concerning customer accounts.
- Resolve product or service inquiries by asking probing questions, determining the cause of the issue, selecting and articulating the best solution.
- Grow and nurture customer relationships on every interaction that results in measurable customer value.
- Document necessary account information and offer custom solutions that benefit the customer.
- Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency, and quality.
- Fluency in writing and speaking in advanced French; English is a must.
- A strong passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication.
- Demonstrated resiliency in a fast-paced metric-driven environment with proficient multitasking and navigation in a windows environment.
- Experience owning or working in a small business a plus.
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Advanced French Language Representative
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hace 5 días
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