Data-Driven Customer Success Operations Expert

About AshbyAshby is a fast-paced SaaS company dedicated to delivering innovative products that empower talent leaders, recruiters, and managers to excel in their roles.Our commitment to innovation has led to remarkable growth, with a Series C investment and a customer base that includes notable companies like OpenAI, Ramp, Deliveroo, Notion, and Reddit.This...

About AshbyAshby is building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.We're a fast-growing SaaS company with a Series C raise earlier this year, achieving over 100% YoY ARR growth. Our customer base includes top companies like OpenAI, Ramp, Deliveroo,...

RequirementsWe are looking for a highly skilled and experienced professional with a strong understanding of customer lifecycle management, retention strategies, and expansion models.The ideal candidate will have:3-5+ years of experience in Customer Success Operations, Revenue Operations, or a related role in SaaS.Experience working with CRM tools...

About AshbyWe're building the next generation of enterprise software, starting with products that help talent leaders, recruiters, and managers unlock hiring excellence.Series C raised earlier this year, and growing ARR >100% YoY.Have thousands of amazing customers including OpenAI, Ramp, Deliveroo, Notion, and Reddit.Multiple products to win both...

Job DescriptionWe are seeking a strategic and analytical Operations Manager for Customer Success to optimize processes, data, and technology that drive retention, expansion, and efficiency within our Customer Success (CS) organization.This role will work closely with regional CS leadership, Revenue Operations (RevOps), Sales, Finance, and Product teams to...

The RoleWe are seeking a strategic leader to oversee the end-to-end customer journey, ensure operational excellence, and drive continuous improvement initiatives. The ideal candidate will have a strong strategic mindset, a passion for customer advocacy, and a proven track record in managing complex operations.The Director of Strategy and Operations, Customer...

Our ValuesWe value a strong sense of ownership, principled thinking over experience, and thoughtful communication. These values inform how we approach our work and drive our decision-making processes.Job DescriptionWe're seeking a highly skilled Product Support Specialist to join our Customer Success team. In this role, you'll provide expert-level support to...

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

CaptivateIQ is looking for a Director of Strategy and Operations, Customer Experience to lead one of the key departments within our Customer Experience organization. You'll report to the SVP of Customer Experience and support the team focused on shaping and executing our customer experience strategy. This senior leadership position will be responsible for...

We're seeking a skilled Customer Success Advocate to join our team at Ashby. As an Ashby Contract Manager for High Touch accounts, you'll play a crucial role in supporting our revenue function and customer satisfaction with customers ranging in size from 100-500 employees.You'll lead the renewal process with customers, ensuring timely and successful contract...

We're committed to fostering a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities, and perspectives. Our team is made up of over 3,000 self-driven individuals from more than 100 countries, and we're passionate about building a generational platform that seamlessly connects companies with talent...

About AshbyAshby is revolutionizing the way businesses approach hiring and talent management with innovative products that empower leaders to unlock their full potential.With a strong presence in the market, we've established ourselves as a leader in the industry, boasting an impressive customer base comprising renowned companies like OpenAI, Ramp,...

**About Us**At Deel, we're changing the way businesses hire and pay talent globally. Our mission is to empower companies to build diverse, global teams without borders.We've already achieved significant milestones: over three thousand employees across 100 countries, a market-leading technology platform, and a valuation of $12 billion after our successful...

Job DescriptionThe ideal candidate will be responsible for contributing to the development, delivery, and continuous improvement of our core global Customer Success enablement programs. This role involves collaborating with stakeholders and subject matter experts to define, develop, and deliver enablement programs that drive maximum...

Who we are is what we do. Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for...

About Hightouch Hightouch's mission is to empower everyone to take action on their data. We've pioneered the Composable Customer Data Platform (CDP), which helps companies use their own data warehouse to collect, prepare, and activate customer data for marketing personalization and business operations. Traditionally, acting on data has required engineering...

We believe that every company deserves to hire the best talent anywhere in the world. That's why we're building a platform that makes it easy for businesses to find and hire the perfect candidates.To help us achieve this vision, we need an experienced Customer Success Enablement Manager who can develop and deliver high-quality enablement programs. These...

About HightouchHightouch has pioneered the Composable Customer Data Platform (CDP), which enables companies to leverage their own data warehouse, collect, prepare, and activate customer data for marketing personalization and business operations.We empower everyone to take action on their data, streamlining critical processes, improving marketing performance,...

At Deel, we're on a mission to break down hiring borders and connect companies with the best talent worldwide. Our team is dedicated to helping businesses hire anyone, anywhere, easily.We're looking for an experienced Customer Success Enablement Manager to join our growing team. This role will be responsible for developing and delivering global enablement...

About HightouchWe empower businesses to unlock the full potential of their data. Our Composable Customer Data Platform (CDP) enables companies to collect, prepare, and activate customer data for personalized marketing and operational efficiency. Traditional approaches often require engineering expertise, leaving business users stuck with static reports. With...