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Customer Success Director for the Americas
hace 1 semana
Deel is revolutionizing the way companies hire and manage global teams. As the Customer Success Director for the Americas, you will play a critical role in driving business growth and expansion in this dynamic and rapidly evolving market.
You will be responsible for overseeing and managing the customer journey for our SMB, MM, or Enterprise client segments in the Americas. This will involve developing and implementing a comprehensive customer success strategy, driving business growth and expansion through strategic partnerships and account management, and building and leading a high-performing customer success function.
The ideal candidate will have:
- A minimum of 8 years of experience in a customer success leadership position, with a proven track record of driving business growth and expansion.
- Extensive experience in organizational design, with a focus on building high-performing teams and developing effective processes.
- Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with customers, colleagues, and stakeholders.
- Experience working in a fast-paced, dynamic environment with multiple priorities and deadlines.
We offer a dynamic and inclusive work environment, with a focus on employee development and well-being. If you are a motivated and results-driven professional with a passion for customer success, we encourage you to apply for this exciting opportunity.
