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Customer Service Representative
hace 1 mes
**Company Overview:**
We are a leading company in the customer support industry, dedicated to providing top-notch service to our clients. Our dynamic and multicultural team in Athens is seeking Italian-speaking Customer Support Service Advisors to work either on-site or remotely.
**Key Responsibilities:**
- Deliver exceptional customer service and support to Italian-speaking customers via phone, email, and chat.
- Address and resolve customer inquiries, concerns, and technical issues in a professional and timely manner.
- Maintain comprehensive knowledge of our products and services to effectively assist customers.
- Collaborate with team members and other departments to ensure a seamless customer experience.
- Accurately document customer interactions and update customer records in the database.
**Requirements:**
- Fluent in Italian (both written and spoken) is essential.
- Proficiency in English (written and spoken).
- Previous experience in customer support or a related field is a plus.
- Strong communication and interpersonal skills.
- Ability to work efficiently in a fast-paced environment and manage multiple tasks simultaneously.
- Positive attitude, problem-solving skills, and a willingness to learn.
**What We Offer:**
- **Competitive Salary**: €25,000 per annum, with performance bonuses.
- Flexible working options: on-site or remote from Athens.
- Health insurance and additional benefits.
- Ongoing training and professional development opportunities.
- A supportive and diverse work environment.
**Salary Estimate:** Based on market standards for a Customer Support Service Advisor role in Athens, Greece, we offer a competitive salary of approximately €25,000 per annum, plus performance bonuses.
