Account Manager
hace 4 semanas
At Dotdigital, we're a global community of passionate professionals driven by innovation, teamwork, and client-focused solutions. Our core principles guide us to approach challenges with a growth mindset and take ownership of our work. Collaboration and curiosity pave the way for meaningful connections and learning opportunities with diverse peers. Our work environment encourages knowledge sharing, fosters exploration, and cherishes creative ideas that guide us towards our shared vision of empowering businesses through marketing automation and engagement.
Our all-in-one customer experience and data platform (CXDP) empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital, marketers can seamlessly unify, enrich, and segment customer data. Breaking down data siloes, we streamline decision-making and pave the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, we make it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more.
In this role, you will be joining our APAC team and focusing on developing our ANZ market. You'll generate your own leads and be supported by our dedicated business development representatives within the region, with leads generated from advertising efforts, trade shows, word-of-mouth, etc. You will drive the relationship and sale from start to finish before passing your new account over to our Customer Success team to nurture and grow.
We're looking for ambitious, mid-market new business sales individuals with a hunter mentality, experienced with SME, and a SaaS sales background. We value experience in recognizing buying signals to convert prospects with a consultative approach, listening to and understanding where Dotdigital can help our partners' business, coupled with strong and confident negotiating and closing skills.
About the Role- Develop and maintain a deep knowledge of Dotdigital's platform features, industry, pricing plans, and service portfolio.
- Generate and identify new sales opportunities using multiple outbound channels and strategies.
- Develop a deep understanding of prospects' objectives and challenges and deliver the Dotdigital solution against these elements.
- Respond to prospects' briefs, including RFIs and RFPs.
- Internally partner with management, marketing, inside sales, sales engineering, channel managers, and delivery teams to collaborate and drive business.
- Successfully manage and coordinate between Dotdigital and client stakeholders to effectively manage client expectations.
- Conduct a consistently high volume of booked product demonstrations or discovery meetings with fully qualified prospects.
- Build and manage an active pipeline through the sales cycle to deal close.
- Deliver against monthly sales targets and pipeline commitments.
- Track all your activity in our CRM and related tools.
- Continually develop your digital industry knowledge and demonstrate commercial understanding.
- Proven success in a target-driven new business sales role – meeting and exceeding sales quota in a team-based environment.
- Demonstrated experience partnering with internal marketing, inside sales, sales engineering, channel managers, and client/professional service teams to close new business.
- Strong phone sales, negotiation, communication, and presentation skills.
- Eligibility to work in Australia without sponsorship, with English fluency.
- Formal sales training is a plus.
- Experience selling digital technology and service solutions with Email Service Providers, MarTech, AdTech SaaS vendors, related eCommerce platforms, and/or their System Integrators, and/or related agency ecosystems would be of benefit (although not required).
- 15min Screening Call with People Success Partner
- 1hr Interview with Head of Sales - ANZ
- 1hr Interview + task with Head of Sales - ANZ + Leadership
- Parental leave
- Paid sick leave
- Dotdigital day
- Share reward
- Wellbeing reward
- Wellbeing Days
- Loyalty reward
As an equal opportunities employer, we are committed to equality in all our practices with regard to race, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. If you have any additional requirements or adjustments to assist an application, please don't hesitate to contact us and advise us how we can best support you.
Legal statementNo agencies/recruiters please. We are only accepting applications directly from the applicants. If you are a recruiter, please refrain from reaching out to our staff about this position. Anything contrary will be treated as unsolicited approach under the applicable data protection law.
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