Deal Desk Analyst
hace 4 semanas
NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.
In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.
With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.
**Want to be a part of our team?**
Supports all commercial related activities including, but not limited to, deal structuring, contract creation, pricing, review and approval for offers, contract management and providing support to field sales for quoting purposes. Ensures deals are structured and processed efficiently and align to company policies. Reviews, interprets and confirms contract terms and conditions; works closely with finance and legal teams to ensure all contracts are accurate. Verifies compliance with internal policies (and external regulations). Responsible for drafting, modifying and finalizing contracts, including new and add-on business. Responsible for the handling of day-to-day queries from groups including, sales, sales development and account management teams using quoting tools and/or CRM system. May support sales enablement group. Resolves problems through research, consulting with internal support teams, to identify the appropriate tools for success. Review and approve deals for company’s customers and prospects.
**Working at NTT**
The role of the Deal Desk Analyst is to act as a trusted advisor to the sales and technical delivery team(s), working as the primary point of contact amongst various business areas, and constructing how non-standard deals should work.
The Deal Desk Analyst typically makes sure that deals are correctly constructed, guides teams to best pricing to maximize revenue, and addressing the complex details involved in a non-standard contract process to make certain the deal is completed promptly.
**Key Role and Responsibilities**:
- Could be responsible to construct and maintain a master view of deal pipeline information
- Collect, compile and validate pipeline information received from internal stakeholders
- Provide periodic updates to internal teams for visibility on upcoming service activation requests
- Analyse pipeline information at regular intervals
- Document and provide analysis to relevant managers to derive resource planning for supported technology
- Identify demand of new technologies from analysis
- Work with internal stakeholders to do a preliminary of resource sizing for new technologies
- Review effort sizing with internal teams before submitting to internal Commercial team for further analysis of deal viability
- Serve as an expert in Deal Desk activities, which impact quota setting, bookings attainment, and deal structuring
- Serve as the trusted advisor to the Sales team on deal structure and quoting, advises the team on alternative contract options, and/or value propositioning to help drive deal closure
- Provide general assistance and advice on common deal questions and Quote to Cash process questions
- Collaborate with impacted parties to identify acceptable options to facilitate deal closure
- Partners with Sales Operations and Sales Systems teams to facilitate process and system improvements
**Knowledge, skills and attributes**:
- Demonstrated ability to partner with Go-To-Market teams and other cross functional departments
- Good understanding of revenue recognition rules
- Highly organized, customer-focused, innovative and strong attention to details
- Excellent communicator, self-aware, transparent, professional, and open to feedback
- Ability to multitask and prioritize at times of high volume, schedule flexibility during End of Month, End or Quarter
- Ability to prioritize and effectively manage distractions
- Strong quantitative skills and highly proficient in sales tools and software
**Academic Qualifications and Certifications**:
- Bachelor’s degree or equivalent in a relevant field of study
**Experience required**:
- Deal Desk, Order Management, Finance Operations, Sales Operations or Pricing experience preferred
- Demonstrated experience in Direct and Channel Sales model is highly desirable
**What will make you a good fit for the role?**
**A career at NTT means**:
- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s inter
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