L1 / L2 Technical Support Consultant (Argentina)
hace 4 meses
**Passionate about the world of tech?**
What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?
Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user experiences while focusing on growth and innovation. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.
Excited? Let’s see what it takes
**What you will do**:
- Always be up-to-date with the cutting-edge technology
- Debug customer’s complex integrations and suggest solutions accordingly
- Work with different frontend and backend frameworks
- Analyze logs and narrow down issues
- Promote technical education among customers
- Be a go-to person on product's technical aspects
- Be the voice of the customer on every technical aspect
**What you need to succeed in this role**:
- Fluent English
- Experience in customer or tech support
- Proficiency with SDKs
- Familiarity with JavaScript frameworks
- Some understanding of backend frameworks
- Basic proficiency in SQL (knowledge of SQL is advantageous)
- Basic knowledge of HTML
- Experience with Postman Agent, including an understanding of the "Request & Response" cycle and response status codes
**Will be a great plus**:
- Familiarity with Yarn and npm
- Experience with Git and GitHub
- Knowledge of Single Sign-On (SSO) systems, e.g., Okta, and Azure AD
- Ability to navigate Developer's tools in Chrome, including Console, Network, and Application Storage tabs
**Benefits and Perks**:
- Flexible schedule;
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development
**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.
We work with clients from over 30 countries and speak over 60 languages.
Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world.
We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.
We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills
DISCLAIMER
-
L1 / L2 Technical Support Consultant (Argentina)
hace 6 meses
Buenos Aires, Argentina SupportYourApp A tiempo completo**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user...
-
L2 Technical Support Consultant
hace 4 meses
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the world of tech? Are you a skilled Java developer with a passion for problem-solving and customer support? Join our team as an L2 Technical Support Consultant at project specializing in derivatives and capital markets risk management. Unlock your potential by mastering new skills and achieving challenging goals with our People First...
-
L2 Technical Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completoUnlock Your Potential as a Technical Support SpecialistWe are seeking a skilled Java developer to join our team as a Technical Support Specialist. As a key member of our team, you will be responsible for providing L2 support to customers, diagnosing and resolving complex technical issues.Key Responsibilities:Provide L2 support to customers, diagnosing and...
-
L2 Technical Support Consultant
hace 4 semanas
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
L2 Technical Support Consultant
hace 3 meses
Buenos Aires, Argentina SupportYourApp A tiempo completo**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
L2 Technical Support Consultant
hace 3 meses
Buenos Aires, Argentina SupportYourApp A tiempo completoPassionate about the world of tech? What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...
-
(Cybersecurity) Technical Support Consultant
hace 2 meses
Buenos Aires, Argentina SupportYourApp A tiempo completoAre you passionate about making a meaningful impact in the ever-evolving landscape of cybersecurity? Join our Technical Support Consultant team today and help us in this critical mission of safeguarding businesses and individuals from the relentless threats of the digital age. Thrive in a multicultural and multilingual environment while enjoying your home...
-
Network Support
hace 3 meses
Buenos Aires, Argentina Tech Domain A tiempo completoWe are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays,...
-
Technical Support Specialist
hace 2 semanas
Buenos Aires, Argentina TASQ Staffing Solutions A tiempo completoWe are Looking for a Technical Support Specialist L1 or L2. Location: Shaw Blvd. Mandaluyong Work Set-up: onsite/Shifting. Job Description: Provide first class customer service/support via telephone, email, chat, and any future channel Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customersTriage inbound...
-
(Cybersecurity) Technical Support Consultant
hace 6 meses
Buenos Aires, Argentina SupportYourApp A tiempo completoAre you passionate about making a meaningful impact in the ever-evolving landscape of cybersecurity? Join our Technical Support Consultant team today and help us in this critical mission of safeguarding businesses and individuals from the relentless threats of the digital age. Thrive in a multicultural and multilingual environment while enjoying your home...
-
Technical Support Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Wibit Consulting & Services (WibitCS) A tiempo completoWibit Consulting & Services (WibitCS) is seeking a highly skilled Technical Support Specialist to join our team in Budapest, Hungary. As a leading Outsourcing/BPO consultancy, we provide exceptional customer service and support to our clients.Salary: The estimated salary for this position ranges from €35,000 to €45,000 per annum, depending on...
-
Technical Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completoTechnical Support Specialist OpportunityWe are seeking a skilled Java developer to join our team as a Technical Support Specialist. This role involves providing L2 support to customers, diagnosing and resolving complex technical issues, and developing and maintaining backend systems using Java/Spring Boot and MongoDB.Responsibilities:Provide L2 support to...
-
Technical Support
hace 6 meses
Buenos Aires, Argentina Global Services Business A tiempo completoImportant company requests ING. IN TECHNICAL SUPPORT **Requisitos**: Technology Skills Desktop support 1st and 2nd line support Microsoft 7/10/11 OS installation and reimaging Microsoft Office 2016 - Office 365 support Microsoft Outlook configuration, troubleshooting, housekeeping, and administration. Network troubleshooting, IP, DHCP, DNS 1st and 2nd line....
-
(Cybersecurity) Technical Support Consultant
hace 6 meses
Buenos Aires, Argentina SupportYourApp A tiempo completo**Are you passionate about making a meaningful impact in the ever-evolving landscape of cybersecurity?** Join our **Technical Support Consultant** team today and help us in this critical mission of safeguarding businesses and individuals from the relentless threats of the digital age. Thrive in a multicultural and multilingual environment while enjoying...
-
Technical Support- Argentina
hace 6 meses
Buenos Aires, Argentina GSB A tiempo completoImportant company requests ING. IN TECHNICAL SUPPORT **Key Responsibilities and Accountabilities** - Provide support for any IT related issue as directed by management. - Perform daily checks on DC equipment and report them to the management. - Provide weekly reports to management for all issues at assigned sites. - Take ownership of incidents & service...
-
VC/AV Support L1
hace 4 semanas
Buenos Aires, Argentina NTT DATA A tiempo completoGrow Your Career with NTT DATAThe Managed Services Cross Technology Engineer (L1) is an entry level engineering role, responsible for providing a managed service to clients to ensure that their IT infrastructure and systems remain operational through proactively identifying, investigating, and resolving technical incidents and problems and restoring service...
-
On-site Technical Support L2
hace 6 meses
Buenos Aires, Argentina STEFANINI LATAM A tiempo completo¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y...
-
Technical Solutions Consultant
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Park Place Technologies A tiempo completoPark Place Technologies is seeking a highly skilled Technical Solutions Consultant to join our team.This is a full-time position offering a competitive salary of approximately $85,000 - $115,000 per year, depending on experience.Job DescriptionThe Technical Solutions Consultant will focus on providing technical support to our sales team, ensuring that they...
-
On-site Technical Support L2
hace 2 meses
Vicente López, Buenos Aires, Argentina STEFANINI LATAM A tiempo completo¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y...
-
Technical Support Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completoWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Argentina. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers.With a strong background in customer service and technical support, you will work closely with our internal teams to...