L1 / L2 Technical Support Consultant (Argentina)

hace 6 días


Buenos Aires, Argentina SupportYourApp A tiempo completo

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our team as an L1 / L2 Technical Support Consultant at a cutting-edge platform that offers blazing-fast integration of a robust user infrastructure, ensuring that businesses can deliver exceptional user experiences while focusing on growth and innovation. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Always be up-to-date with the cutting-edge technology
- Debug customer’s complex integrations and suggest solutions accordingly
- Work with different frontend and backend frameworks
- Analyze logs and narrow down issues
- Promote technical education among customers
- Be a go-to person on product's technical aspects
- Be the voice of the customer on every technical aspect

**What you need to succeed in this role**:

- Fluent English
- Proficiency with SDKs
- Familiarity with JavaScript frameworks
- Some understanding of backend frameworks
- Basic proficiency in SQL (knowledge of SQL is advantageous)
- Basic knowledge of HTML
- Experience with Postman Agent, including an understanding of the "Request & Response" cycle and response status codes

**Will be a great plus**:

- Familiarity with Yarn and npm
- Experience with Git and GitHub
- Knowledge of Single Sign-On (SSO) systems, e.g., Okta, and Azure AD
- Ability to navigate Developer's tools in Chrome, including Console, Network, and Application Storage tabs

**Benefits and Perks**:

- Flexible schedule;
- Opportunity to work fully remotely
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

**DISCLAIMER



  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    Are you a detail orientated individual looking for daily challenges? Does working for a leading customer support outsourcing company that works with 30+ countries, interest you, all while working from the comfort of your own home? SupportYourApp is looking for an experienced L2 Technical Support Consultant - an innovative thinker to join our ever-growing...


  • Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completo

    Passionate about the world of tech?Are you a skilled Java developer with a passion for problem-solving and customer support?  Join our team as an L2 Technical Support Consultant at project specializing in derivatives and capital markets risk management.Unlock your potential by mastering new skills and achieving challenging goals with our People First...


  • Buenos Aires, Argentina Alliants A tiempo completo

    **We’re Hiring a**Technical Support Engineer** (L2)** **Location**:Remote (Argentina & Uruguay) **Salary**: DOE At **Alliants**, we're on a mission to transform every customer engagement into something exceptional. We believe in working smart together to push the boundaries of company culture and create future-proof customer experiences. Are you...

  • Technical Support L2

    hace 4 semanas


    Buenos Aires, Argentina Web: A tiempo completo

    Descripción del empleo: Position: Do you love solving problems? Do you get excited from being challenged by different issues and environments each day? Are you looking to bring your extensive experience and great attitude to a growing company, where your ideas can have an impact? We are looking for a capable senior service desk technician to join our...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Technical Support Engineer team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals...

  • L1/L2 Support

    hace 2 días


    Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completo

    At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.And we're counting on your unique voice and perspective to help EY become even better, too.Join us and build an exceptional experience for yourself, and a better working world for all.The...

  • Technical Support

    hace 6 días


    Buenos Aires, Argentina Global Services Business A tiempo completo

    Important company requests ING. IN TECHNICAL SUPPORT **Requisitos**: Technology Skills Desktop support 1st and 2nd line support Microsoft 7/10/11 OS installation and reimaging Microsoft Office 2016 - Office 365 support Microsoft Outlook configuration, troubleshooting, housekeeping, and administration. Network troubleshooting, IP, DHCP, DNS 1st and 2nd line....


  • Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completo

    SupportYourApp - A Leader in Outsourced Customer SupportWe're a Support-as-a-Service company dedicated to providing secure technical, customer support, and CX services to tech companies worldwide. With a presence in 30+ countries and 60+ languages spoken, we've established ourselves as an industry leader in premium outsourced customer support.Job Description...


  • Buenos Aires, Argentina GSB A tiempo completo

    Important company requests ING. IN TECHNICAL SUPPORT **Key Responsibilities and Accountabilities** - Provide support for any IT related issue as directed by management. - Perform daily checks on DC equipment and report them to the management. - Provide weekly reports to management for all issues at assigned sites. - Take ownership of incidents & service...


  • Buenos Aires, Argentina STEFANINI LATAM A tiempo completo

    ¡Sé parte de Stefanini! En Stefanini somos más de 30.000 genios, conectados desde 41 países, haciendo lo que les apasiona y co-creando un futuro mejor. ¡Seguro no te quieres quedar fuera! ¡On-Site Technical Support L2! ¿Por qué te elegiremos? ¡Porque los desafíos que asumirás reflejan tus ambiciones! **Responsabilidades y...

  • Technical Consultant

    hace 2 semanas


    Buenos Aires, Argentina Digital Defense, Inc. A tiempo completo

    **RELAXED WORK ENVIRONMENT, DEDICATED TEAM, & GROWING COMPANY** The Technical Consultant will provide world-class support to existing and potential customers. Technical aptitude, problem solving abilities, customer relationship skills are imperative to success in this role. These skills will enable our Technical Consultants to respond to client inquiries...

  • Support Engineer 2nd Line

    hace 2 semanas


    Buenos Aires, Argentina Softline International A tiempo completo

    **What you’ll be doing - your responsibilities** - Provide second line support to customer users, analyze problems, and offer solutions to issues that cannot be addressed by tier 1(L1 engineer) - Scope a customer’s issue by collecting the relevant facts and investigate the problem by doing your own research and by involving other teams as needed. -...


  • Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completo

    Lennovo is committed to delivering Smarter Technology for All. We are developing world-changing technologies that create a more inclusive, trustworthy, and sustainable digital society.About the JobWe are seeking a Senior Technical Consultant to join our Solution and Services Group (SSG) team. As a key member of our technical support team, you will be...

  • L2 Support Engineer

    hace 2 semanas


    Buenos Aires, Argentina Endava A tiempo completo

    **Company Description** Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change. By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent...

  • Support Engineer 2nd Line

    hace 4 semanas


    Buenos Aires, Argentina Noventiq A tiempo completo

    Now we’re looking for a **Support Engineer 2nd line** to bring Supports. You’ll be a part of our Global SDC Team. **What you’ll be doing - your responsibilities** - Provide second line support to customer users, analyze problems, and offer solutions to issues that cannot be addressed by tier 1(L1 engineer) - Scope a customer’s issue by collecting...


  • Buenos Aires, Argentina Techspace Solutions A tiempo completo

    **Job Title: Incident Support Consultant** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: Troubleshoot Circuit & HW issues and HW replacement, Production Alignment calls and vendor escalations. **Job Types**: Full-time, Contract **Salary**: $27.32 - $51.81 per hour Ability to commute/relocate: - Buenos Aires, Buenos...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the latest trends in Tech?** What if you had a chance to be a part of the world’s leading Hardware, Software or SaaS solutions? Imagine team-mates who speak 40+ languages and have the most diverse professional and cultural backgrounds. Join our SupportYourApp team as a Customer Support Consultant and emerge into technical, and business...

  • Technical Advisor L1

    hace 2 semanas


    Buenos Aires, Argentina piano.io A tiempo completo

    **Piano Overview** Piano’s Digital Experience Cloud empowers organizations to understand and influence customer behavior. By unifying customer data, analyzing behavior metrics and creating personalized customer journeys, Piano helps brands launch campaigns and products faster, strengthen customer engagement and drive personalization at scale from a single...


  • Buenos Aires, Buenos Aires C.F., Argentina Supportyourapp A tiempo completo

    Key ResponsibilitiesAs an L2 Technical Support Consultant, you will be responsible for:Providing L2 support to customers, diagnosing and resolving complex technical issuesDeveloping and maintaining backend systems using Java/Spring Boot and MongoDBGathering data to ensure the required technical information is collected to resolve even more complex...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...