Partnerships Leader
hace 6 meses
¿Que es Bonda?
⭐ Construimos puentes entre las compañías y sus colaboradores o clientes, para mejorar el bienestar emocional, físico y financiero de las personas a través de nuestros productos: Club de Descuentos Sistema de Puntos canjeables por Gift Cards Plataforma de Wellness y Workshops Plataforma de comunicación interna
Somos líderes a nível LATAM, en el desarrollo de productos de fidelización de clientes y colaboradores trabajando para más de 1.000 empresas. Queremos tu #talento para continuar creciendo
¿ Qué estamos buscando para sumar como Partnership Renewals, Claims & Verifications Leader? Estudiante avanzado o graduado universitario de Comunicacion social, Licenciatura en Relaciones Públicas, o carreras afines. Contar con experiência intermedia/avanzada en excel y google sheets, paquete office. Es un plus contar con conocimientos en CRM. Entre 1 y 3 años o más de experiência en posiciones similares Ser una persona que les guste trabajar en equipo, de manera analitica y organizada, con gran vocación de servicio al cliente Dominio del idioma Inglés
¿ Cuáles serán tus principales funciones ? Supervisar y manejar el funcionamiento de los ejecutivos encargados de los reclamos, las renovaciones y la verificación de beneficios. Revisión y establecimiento de nuestros procesos para un mejor funcionamiento del área. Mantener nuestra cartera de beneficios Mejorar la relación con las marcas y disminuir la cantidad de operaciones no positivas Resolver más del 90% de reclamos Gestionar y resolver eficazmente los reclamos de los clientes, manteniendo altos níveles de satisfacción. Coordinar y llevar a cabo el proceso de renovación de contratos, asegurando la retención de clientes. Realizar la verificación de beneficios para garantizar la adecuación de los servicios ofrecidos, a las necesidades del cliente.
Que te ofrecemos para que seas parte del #bondateam
**Lugar de trabajo**: Palermo Hollywood, CABA
**BondaFlex**: queremos que encuentres el balance entre tu vida personal y profesional, por eso trabajamos en modalidad híbrida
**BondaCumple**: te regalamos el día libre para que lo disfrutes como más te guste
**BondaSalud**: la mejor medicina privada es para vos
**BondaKit**: un regalo especial que incluye mochila, botella, taza, cuaderno, lapicera, tote bag, notebook y funda, te espera en tu onboarding
**BondaSube**: reitegramos el 100% de tus viajes en trasporte público
**BondaGifts**: celebramos tus momentos especiales haciéndolos aún mas memorables con un hermoso regalo en cada uno de ellos
**BondaFest**: realizamos eventos corporativos tales como After Office mensuales y la Fiesta de Fin de Año para celebrar juntos nuestros logros
**Bondaworld**: acceso a nuestra plataforma de beneficios donde incluimos
Cupones de descuento en más de 2.500 marcas
Programa de Regalos, Reconocimientos y Beneficios Flexibles que te brindamos de manera mensual, pero también como bienvenida al #BondaTeam y a fin de año
BondaWorkshops, para extender tu aprendizaje y fomentar tu crecimiento profesional
BondaWellness, para tu bienestar integral
Te esperamos
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