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Inbound Sales Representative
hace 4 meses
Our client in the sports coaching space is seeking a talented Inbound Sales Representative to join their team.
Responsibilities
- Conduct calls and follow-ups to leads generated from inquiries
- Utilize the Sales Talk Track Guide to actively listen, build rapport, and create a buying atmosphere that aligns with the client's needs and preferences
- Collaborate cross departmentally to match clients with the best-suited coach based on the discovery phase outcomes
- Address any concerns or objections with grace and professionalism
- Demonstrate strong creative thinking skills and innovative problem-solving abilities.
- Perform courtesy follow-up calls after the first lesson to gather feedback, encourage package upgrades, and manage referrals
- Collaborate effectively within small teams and work independently when required.
- Exhibit high emotional intelligence and a willingness to be coached.
- Maintain a competitive drive with a positive, curious, and kind disposition.
- Proactively prevent churn and customer attrition
- Provide end to end customer care to ensure long term customer success
Requirements
- Proven experience in sales, account management, customer success, or another related field
- Advanced level of English is a must
- Ability to build and maintain relationships to enhance customer experience and loyalty
- Strong understanding of customer retention and engagement
- Excellent communication and collaboration skills.
- Self-motivated with the ability to meet tight deadlines in a fast-paced environment.
- Willingness to learn and adapt to new tools and technologies.
- Possess excellent written and verbal communication skills.
Benefits
Salary Range: $3000-$3500 USD
Working Hours: US Time Zones
Schedule: Flexible for a five-day work schedule, ensuring availability for at least one weekend day
Payment Frequency: Monthly
Type of Contract: Independent Contractor
Only CVs in English will be considered.