Dedicated Executive Support Professional

hace 1 mes


Buenos Aires, Buenos Aires C.F., Argentina Integrity Solutions Lat A tiempo completo

At Integrity Solutions Lat, we are seeking a highly skilled and organized Bilingual Executive Virtual Assistant to join our team. This pivotal role requires a professional with exceptional communication skills, who is fluent in both English and Spanish, to manage the day-to-day operations of our short-term rental properties.

About the Job

This is an exciting opportunity for a motivated individual to work autonomously and provide top-notch support to our business owner. As the primary point of contact for all guest inquiries, you will be responsible for responding promptly to secure bookings, providing exceptional guest service, and managing pricing calendars on Airbnb and VRBO to optimize bookings.

Key Responsibilities:
  • Act as the primary point of contact for all guest inquiries on platforms like Airbnb and VRBO, responding promptly to secure bookings.
  • Provide exceptional guest service by answering questions from upcoming and current guests.
  • Manage and adjust pricing calendars on Airbnb and VRBO to optimize bookings.
  • Schedule monthly cleaning services for all properties and coordinate with cleaning crews for early check-ins when possible.
  • Set and manage door codes for guests, ensuring a seamless check-in experience.
  • Oversee maintenance issues, coordinating repairs and ensuring timely resolution.
  • Track pool heating requests, apply charges, and manage monthly payments.
  • Handle all guest-related damage claims, gathering evidence, charging for damages, and following up on reimbursements.
  • Send friendly check-in and check-out reminders to guests to ensure a positive experience.
Requirements:
  • Proven experience in Project management or in an administrative executive role.
  • Strong interpersonal and communication skills.
  • Bilingual in English and Spanish, with the ability to communicate clearly in both languages.
  • Ability to manage multiple tasks with a high level of efficiency and attention to detail.
  • Problem-solving skills and the ability to work independently.
  • Executive-level organizational and decision-making abilities.
What We Offer:
  • A healthy work environment.
  • A team-oriented culture.
  • The opportunity for professional growth.
  • A remote workplace.

We offer a competitive salary range of $850 - 1.1K/month, commensurate with experience. If you are a motivated and organized individual looking for a new challenge, please submit your application.



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