Customer Experience Advocate

**Job Description**We are seeking a Customer Experience Advocate to join our team at Waterplan. In this role, you will work closely with internal teams to provide key product insights and improvement opportunities.**Key Responsibilities**Collaborate cross-functionally with internal teams (e.g. Professional Services, Product, Engineering), providing key...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual's passions, growth, wellbeing and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Job Description:This Success Manager - Customer Advocate role is a critical position that requires a unique blend of technical expertise, business acumen, and interpersonal skills. You will serve as the post-sale creator of programs and calls to action to drive lifecycle retention and adoption for segments of customers.You will work closely with sales and...

Career OpportunityTechunting is committed to delivering exceptional customer experiences and is seeking a highly skilled Customer Service Sr to join our team. As a key member of our organization, the successful candidate will ensure seamless customer interactions and drive satisfaction across all touchpoints.The ideal candidate will have a proactive approach...

**Job Summary:**We are looking for a highly skilled Advanced Technical Support and Enablement Lead to join our team at Waterplan. In this role, you will be responsible for supporting administrators of our software by providing advanced product troubleshooting and mentoring support reps.Main Responsibilities:Support administrators with advanced product...

About UsAt SupportYourApp, we are a multinational company providing secure technical, customer support, and CX services to tech companies globally. With over 10 years of experience, we have become an industry leader in premium outsourced customer support. Our mission is to treat our team members like clients, surrounding them with care, individual approach,...

We're on a mission to support employees and transform their health care journey at Healthee. Our AI-powered health success platform is designed to support every employee with healthcare benefits, navigate their plans and optimize care.About The PositionAs a Technical Problem Solver, you will work closely with our enterprise customers, CSMs, Benefits...

About the JobAs a Customer Experience Director, you'll be responsible for delivering exceptional experiences to our customers. You'll leverage technology, customer journey narration, and data insights to drive business growth and create meaningful customer relationships.This role is part of our Scaled Client Services team, which focuses on driving customer...

About This OpportunityWe're seeking an experienced Customer Experience Representative to join our team at CloudLinux Inc. In this role, you will be responsible for providing exceptional customer support to our global customer base.The ideal candidate will have strong technical skills, particularly in Linux, and be able to analyze and resolve complex...

In this role, you will have the opportunity to make a significant impact on our customers' experience by delivering exceptional post-sales support and solutions. As a Support Organization Advocate, you will be the primary point of contact for customers and will work closely with internal Oracle employees to address their needs.What We OfferA dynamic and...

El Banco BBVA esta en búsqueda de un Customer Experience Specialist para implementar la estrategia de medición de experiência al cliente, identificar sus puntos de dolor y oportunidades de mejora.Sus principales desafíos serán: Analizar la visión 360º del cliente.Comprender a los clientes y analizar la experiência que viven con el banco.Medición de...

El/La Especialista en Customer Experience trabajará para el equipo de CX promoviendo la adopción yexpansión de las soluciones de Cisco, mostrando el impacto y valor en los objetivos comerciales delcliente.Su rol tendrá participación de extremo a extremo, debiendo trabajar en equipo con los ejecutivosde éxito del cliente, equipos de cuentas de ventas,...

About the Role:We are seeking a highly skilled Customer Experience Strategist to join our team. As a key member of our organization, you will be responsible for creating programs and calls to action to drive lifecycle retention and adoption for segments of customers.You will use in-depth knowledge of customer industry vertical business processes and...

About the RoleIn this position, you will be responsible for investigating, troubleshooting, and resolving customer issues across multiple channels. This includes analyzing user queries, identifying patterns, and implementing solutions to improve the overall customer experience.You will serve as a key point of contact for complex user issues, working closely...

**The Role:**We are looking for a Customer Experience Representative to join our team.The ideal candidate will have excellent communication skills, both written and verbal, and be able to communicate effectively with customers in English.Responsibilities:Provide customer support via phone, email, and other communication channels.Collaborate with internal...

En Prüne nos encontramos en la búsqueda de un Team Leader de Customer Experience para nuestro equipo de Argentina y LATAM.¿Cuál va a ser tu desafío?Gestionar y liderar todas las actividades de CX relacionadas a la operación en LATAM, monitoreando el customer journey en todas sus etapas, con foco en la satisfacción de los clientes para poder cumplir...

**Tareas/responsabilidades**: Liderar el diseño de la experiência del usuario a través de los diferentes canales de atención y touchpoints.Gestionar el esfuerzo de mejora continua de la CX.Monitorear el NPS y otras métricas de satisfacción del cliente.Detectar puntos de dolor y oportunidades de mejora a partir del monitoreo de la operación y estudio...

Technical Support RepresentativeWe're looking for a highly motivated and organized Technical Support Representative to join our team.About the Job:In this role, you will be responsible for providing top-notch technical support to our customers, ensuring their needs are met promptly and efficiently.Key Accountabilities:Respond to customer inquiries via phone,...

Be part of R/GA's Experience Design team and create engaging experiences that people want to visit, use, and revisit.We're looking for a Senior User Experience Designer to collaborate closely with Product Owners to identify product problems or limitations and devise effective design solutions.As a Senior User Experience Designer, you'll apply existing design...

Join to apply for the Customer Experience Analyst, LATAM role at WorldAbout The CompanyWorld is a network of real humans, built on privacy-preserving proof-of-human technology, and powered by a globally inclusive financial network that enables the free flow of digital assets for all. It is built to connect, empower, and be owned by everyone. This opportunity...