Success Manager

hace 2 días


Buenos Aires, Buenos Aires C.F., Argentina Zebra A tiempo completo
Job Description:

This Success Manager - Customer Advocate role is a critical position that requires a unique blend of technical expertise, business acumen, and interpersonal skills. You will serve as the post-sale creator of programs and calls to action to drive lifecycle retention and adoption for segments of customers.

You will work closely with sales and operations leaders to build relationships and drive revenue growth. Your responsibilities will include analyzing usage patterns, identifying new or unutilized features, and recommending specific solutions to achieve customer's desired results.

  • Ensures best practices are adopted for product use.
  • May coordinate with product BU/service delivery to create customer-facing communications on service/quality improvement programs for CSEs and AMs.


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