Senior Technical Service Manager
hace 4 semanas
About the Role
We are seeking a highly skilled Technical Service Manager to join our team at SAP. As a key member of our Enterprise Cloud Services organization, you will be responsible for delivering high-quality results consistently and contributing to our global strategy of helping customers adopt SAP S/4HANA on their path to the Intelligent Enterprise.
Key Responsibilities
- Analyze customer business requirements, problems, and act as a trusted technical advisor for our clients and partners.
- Govern ECS customer relationship management from a technical perspective, while advocating for the customer and bringing the power of ECS to enrich customer experience.
- Work as a team with Customer Delivery Managers and ECS internal service delivery to serve and delight our customers, by providing quality services to satisfy their needs and resolving technical complexities throughout their entire lifecycle.
Requirements
- Strong experience with SAP Technical Administration with SAP Basis and knowledge & experience on Administration and Operations of SAP solutions.
- Experience in customer-facing roles and excellent command on de-escalating critical situations.
- Hands-on experience with working knowledge of Unix/Linux flavors, SAP HANA, and Sybase databases.
- Hyperscaler (Azure, AWS, and GCP) knowledge is a plus.
What We Offer
- A highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
- A chance to work with a global market leader for business software and contribute to maximizing customer success by taking over responsibility for smooth end-to-end operations and lowering customers' total cost of operation.
-
Senior Technical Service Manager
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoABOUT THE ROLE As a key member of SAP, we are seeking an accomplished SAP Basis Consultant to deliver high-quality results consistently. This role is crucial in contributing to SAP's Global strategy of helping customers adopt SAP S/4HANA and achieve the Intelligent Enterprise. The Technical Service Manager will analyze customer business requirements,...
-
Technical Service Relationship Manager
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completoWe are seeking a skilled Technical Service Relationship Manager to join our team at the JD Group. As a key member of our organization, you will play a pivotal role in managing and resolving technical queries originating from customer service related to single client issues.This position will oversee the contract management of an outsourced company that...
-
Senior Technical Support Manager
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Hansen Technologies A tiempo completoAbout The RoleThe Senior Technical Support Manager will lead a team of Support Analysts providing services to global Utility CIS customers. This role requires good people-management skills, overseeing a team of analysts, and managing relevant SLAs. The Team Lead must be comfortable supporting teams remotely.About YouYou are a graduate with a degree in...
-
Technical Account Manager, Enterprise Solutions
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amazon Web Services Argentina S.R.L. A tiempo completoAbout the JobWe are seeking a skilled Technical Account Manager to join our team at Amazon Web Services Argentina S.R.L. As a Technical Account Manager, you will be responsible for providing technical guidance and support to our enterprise customers, helping them to achieve the greatest value from our services.Key ResponsibilitiesProvide support to resolve...
-
Service Delivery Manager
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Park Place Technologies A tiempo completoService Delivery ManagerThe Service Delivery Manager is responsible for ensuring the successful operation of service delivery across the assigned area of responsibility. This role requires strong process management skills and the ability to actively assist in the management of daily activities.Key Responsibilities:Drive critical service calls to solution,...
-
Senior Support Operations Manager
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completoWe are seeking an exceptional Senior Support Operations Manager to join our team at JD Sports.The ideal candidate will be responsible for ensuring the smooth operation of our Service Desk, providing exceptional customer service and technical support to our customers.You will work closely with the Service Desk Team Leader to develop and implement processes...
-
Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completoAbout the RoleWe are seeking a highly skilled Senior Technical Account Manager to join our team at Infotree Global Solutions. This role offers an exciting opportunity to work with cutting-edge cloud security solutions and drive customer success.The ideal candidate will possess a strong technical background, excellent communication skills, and a passion for...
-
Senior Technical Support Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo{"h1":"Senior 1st Line Analyst Role Summary"}We're seeking a skilled Senior 1st Line Analyst to join our Service Desk team, playing a key role in delivering exceptional customer service and technical support.About the Role Provide technical support and guidance to internal stakeholders, troubleshooting complex issues and escalating as needed. Work...
-
Senior Service Delivery Manager
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina NTT DATA A tiempo completoGrow Your Career with NTT DATAThe Senior Managed Services Client Delivery Specialist is a key role within our organization, responsible for overseeing the end-to-end delivery of managed services contracts to our clients. This position requires a strong analytical mindset, excellent communication skills, and a customer-centric approach to ensure client...
-
Senior Technical Quality Manager
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completoAbout the Role:SAP is seeking a Senior Technical Quality Manager to join our team. As a trusted advisor, you will be responsible for defining and orchestrating the portfolio of services to SAP Premium Engagement Customers.Key Responsibilities:Drive digital transformation discussions with client executives.Lead de-escalation situations at client.Develop and...
-
Senior Technical Support Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina ESET DACH A tiempo completoJob DescriptionESET DACH is seeking a highly skilled Senior Technical Support Specialist to join our team in Buenos Aires.Salary: $60,000 - $80,000 per annum, depending on experience.Job ResponsibilitiesProvide Second-Level Technical Support to end users, Partners and/or Distributors, dealing with complex technical cases.Deliver support services offered by...
-
Deputy Production Manager: Technical Expertise
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina National Theatre A tiempo completoRole SummaryWe are seeking a highly skilled Deputy Production Manager to join our National Theatre Production and Technical Team. This is a key role within the NT Production Office, working closely with our Production Managers to deliver productions to the highest standard at our Southbank site.This role offers the opportunity to work on projects of all...
-
Senior Sales and Product Development Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Altios A tiempo completoJob Description:We are seeking a Senior Sales and Product Development Manager to lead strategic sales activities for the development of vacuum furnace systems in various sectors.This position will be responsible for developing new sales opportunities with key customer accounts, managing sales budgets and forecasts, and ensuring positive profitability. The...
-
Senior Technical Web Analyst
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina TM Forum A tiempo completoJob Title: Senior Technical Web AnalystTM Forum is seeking a skilled Senior Technical Web Analyst to join our team. As a key member of our digital experience team, you will be responsible for optimizing our website performance and user experience. Your technical expertise and analytical skills will enable you to create and maintain documentation, implement...
-
Technical Account Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Play'n GO A tiempo completoAbout the RoleWe are seeking an experienced Integration and Technical Project Lead to join our team at Play'n GO. This is a fantastic opportunity to work with a leading gaming entertainment supplier, driving innovation and excellence in the industry.Job DescriptionThe successful candidate will be responsible for developing and managing the direction of...
-
Technical Operations Manager
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Software International A tiempo completoSoftware International is a leading provider of technical talent to Fortune 100/500/1000 companies in Canada. We are currently seeking an experienced Senior System Administrator to join our team as a Systems Team Lead for our IT consulting client.Job Type: Contract, Full-timeLocation: Remote (Canada/USA/South America)Salary: $60,000 - $62,000 USD per yearJob...
-
Senior Retail Operations Manager
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completoJD Sports, a leading UK retailer, is seeking a Senior Retail Operations Manager to join their team. With over 100 stores across the country, JD Sports offers a unique and dynamic work environment that fosters personal growth and development.The successful candidate will be responsible for managing store operations, ensuring excellent customer service, and...
-
Senior Technical Leader
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina Chichester Festival Theatre A tiempo completoOverviewChichester Festival Theatre seeks a skilled Senior Technical Leader to join their team. The successful candidate will be responsible for the strategic leadership of the Technical department, working closely with the CFT Producing team and Production managers to deliver CFT productions from concept to delivery in Chichester, the West End, and on...
-
Technical Account Manager
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completoAbout the RoleWe are seeking a skilled Technical Account Manager to join our client's team in Dublin. As a Technical Account Manager, you will be responsible for leading technical onboarding for new clients within the designated region.ResponsibilitiesStay knowledgeable about technical integrations with software partners, ensuring comprehensive support to...
-
Technical Lead Manager
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina FullStackRemote A tiempo completoAbout FullStackRemoteWe're a network of expert-level remote workers around the globe, specializing in top-tier software engineering talent, product, digital marketing, sales, and operations support. We connect you to your ideal remote job and work alongside other smart people.Job DescriptionWe're looking for a Tech Lead Manager to join our high-octane team....