Customer Experience Manager

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina Maersk A tiempo completo

Customer Experience Supervisor

We are seeking a highly skilled Customer Experience Supervisor to join our team at Maersk. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and driving business growth through strategic logistics management.

Key Responsibilities:

  • Lead a team of Customer Service Analysts and International Logistics Operations teams to deliver high-quality customer service and drive business growth.
  • Act as a 2nd-level escalation point for customer queries and concerns.
  • Develop and implement process improvements to enhance customer satisfaction and drive business efficiency.
  • Collaborate with cross-functional teams to drive business growth and improve customer experience.
  • Manage and analyze data to inform business decisions and drive process improvements.

Requirements:

  • Fluent in English and Spanish.
  • Strong people management skills and experience in a large operations environment.
  • At least 5 years' experience in a customer-facing role with a minimum of 3 years in the logistics sector.
  • University degree and proficiency in Microsoft Office packages, including Excel and Power BI.
  • International trade and Incoterms knowledge, as well as experience in logistics or freight forwarding operations.

About Us:

Maersk is a global leader in transportation services, operating in 130 countries and employing over 70,000 people. We offer end-to-end products and digital services to simplify our customers' supply chains and enable them to trade and grow.


  • Customer Success Manager

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Mercell A tiempo completo

    Customer Success Manager at MercellMercell is revolutionizing public procurement, making it accessible and effortless for everyone involved. As a Customer Success Manager, you will be part of the Customer Success team, delivering value to all customers by engaging in a consistent, sustainable, scalable way across all markets and solutions.Key...

  • Customer Success Manager

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Mercell A tiempo completo

    Customer Success ManagerAt Mercell, we're revolutionizing public procurement to make it accessible and effortless for everyone involved. Our mission is to bring public buyers and visionary suppliers together seamlessly to make deals easier and shape the future.We're a dynamic culture built on continuous growth, trust, and collaboration, offering an...

  • Customer Success Manager

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Mercell A tiempo completo

    Customer Success ManagerAt Mercell, we're revolutionizing public procurement to make it accessible and effortless for everyone involved. Our mission is to bring public buyers and visionary suppliers together seamlessly to make a great deal easier and shape the future.We offer a dynamic culture built on continuous growth, trust, and collaboration, where your...

  • Customer Success Manager

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and motivated Customer Success Manager to join our team at SAP. As a Customer Success Manager, you will be responsible for ensuring the successful adoption and utilization of our solutions by our customers.Key ResponsibilitiesDevelop and execute customer success plans to drive customer satisfaction and...


  • Buenos Aires, Buenos Aires C.F., Argentina Mercell A tiempo completo

    Company OverviewMercell is a pioneering technology company on a mission to transform the public procurement landscape. By making it accessible and effortless for all stakeholders, we aim to create a seamless collaboration between public buyers and visionary suppliers. Our dynamic culture, built on continuous growth, trust, and collaboration, fosters an...

  • Customer Success Manager

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    About SaganSagan is a leading marketing agency specializing in local SEO for home service businesses. We strive to deliver exceptional results for our clients and provide a welcoming and supportive environment for our team.Job Title: Customer Success ManagerWe are seeking a highly organized and motivated Customer Success Manager to join our team. In this...


  • Buenos Aires, Buenos Aires C.F., Argentina Draxton A tiempo completo

    We are seeking a highly skilled Customer Project Leader to join our team at Draxton HQ in Vizcaya. As a key member of our organization, you will be responsible for managing projects from the Request for Quotation (RFQ) phase to new product sign-off, acting as the primary interface between the engineering team and the customer.Your main responsibilities will...


  • Buenos Aires, Buenos Aires C.F., Argentina YunoJuno A tiempo completo

    Company Overview:YunoJuno is a pioneering platform revolutionizing the freelance industry. With a focus on connecting skilled freelancers with forward-thinking businesses, we're redefining how companies source and manage their contingent workforce.About the Job:We're seeking a highly experienced Freelance Experience Manager to join our UK and US teams. As...


  • Buenos Aires, Buenos Aires C.F., Argentina Chevron A tiempo completo

    Role OverviewChevron is seeking a highly skilled Customer Experience Specialist to join its Business Support Center (BSC) team in Buenos Aires, Argentina.The ideal candidate will have a strong background in business administration and at least 5 years of experience working in Shared Service Centers or related roles.Responsibilities will include supporting...


  • Buenos Aires, Buenos Aires C.F., Argentina Capgemini A tiempo completo

    Job SummaryThe Customer Reliability Service Manager is responsible for ensuring Cloud Services are properly implemented and performing according to contracts, SLAs, and regulations. This role works closely with CRE, CRE Team Lead, and CSM teams to ensure optimal customer experience and performance.Key Responsibilities:Primary Contact: Act as the main...


  • Buenos Aires, Buenos Aires C.F., Argentina Bark A tiempo completo

    About the RoleWe are seeking a highly skilled Customer Experience Agent to join our team in Bengaluru. As a Customer Experience Agent, you will be the first point of contact for our professionals and customers, providing exceptional service and support.Key ResponsibilitiesRespond to emails from our professionals and resolve their queries promptly.Use the...


  • Buenos Aires, Buenos Aires C.F., Argentina Bark A tiempo completo

    Job Title: Customer Experience Agent (Walk-ins | Bengaluru)Job Description:We are seeking a highly skilled Customer Experience Agent to join our team in Bengaluru. As a Customer Experience Agent, you will be responsible for providing exceptional customer service to our clients through email and phone support.Key Responsibilities:Respond to customer inquiries...


  • Buenos Aires, Buenos Aires C.F., Argentina multilocal A tiempo completo

    The RoleAs a Senior Client Services Manager at multilocal, you will be part of the Client Services team within the Operations department. Your primary responsibility will be to build and maintain long-term relationships with sales partners, ensuring their satisfaction with our services.You will work closely with the sales team to identify opportunities for...


  • Buenos Aires, Buenos Aires C.F., Argentina Motorpoint A tiempo completo

    About the Role:We are seeking a highly skilled Customer Service Manager to join our team at Motorpoint. As a key member of our customer service team, you will play a vital role in maintaining our strong reputation with our customers.Key Responsibilities:Oversee the smooth running of the full vehicle handover process, including all paperwork, finance...


  • Buenos Aires, Buenos Aires C.F., Argentina Guaranteed Estimates A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at Guaranteed Estimates. As a key member of our sales department, you will be responsible for supporting the onboarding process, providing exceptional customer support, and driving client retention and referral efforts.Key ResponsibilitiesClient Onboarding: Take ownership of...


  • Buenos Aires, Buenos Aires C.F., Argentina Kimberly-Clark A tiempo completo

    About Kimberly-ClarkWe're a leading global health and hygiene company that has been making a difference in people's lives for 150 years. At Kimberly-Clark, you'll be part of a talented team that's passionate about driving innovation, growth, and impact.Job RoleWe're seeking an experienced Engineering Manager to lead and mentor a technical team of developers...


  • Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

    Job Title: Store Leadership ManagerJob Summary: We are seeking a highly motivated and experienced Store Leadership Manager to join our team at JD. As a Store Leadership Manager, you will be responsible for leading and managing a high-performing team of colleagues to deliver exceptional customer service and achieve business targets.Key Responsibilities:Lead...

  • Store Manager

    hace 7 días


    Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

    JD Sports Store ManagerWe are seeking a highly skilled and experienced Store Manager to join our team at JD Sports. As a Store Manager, you will be responsible for driving sales and maximizing store profitability, while providing industry-leading service on the high street.Key Responsibilities:Manage the store team to achieve sales targets and maintain high...


  • Buenos Aires, Buenos Aires C.F., Argentina Cadence Design Systems, Inc. A tiempo completo

    Cadence is seeking a Senior Product Marketing Manager to lead the marketing efforts for our Tensilica IP products.The ideal candidate will have a strong background in product marketing, with experience in driving customer success and delivering complete products.Key Responsibilities:Develop and execute product marketing strategies to drive customer adoption...


  • Buenos Aires, Buenos Aires C.F., Argentina One Click LCA A tiempo completo

    We are looking for a seasoned Customer Success Manager to drive revenue growth and retention for our small to mid-tier Manufacturing (MFG) customers in global markets. One Click LCA, the leading digital platform for Life Cycle Assessment, is seeking a skilled professional to lead our Account Management team and contribute to our zero-carbon future mission.As...