Technical Problem Solver

hace 6 días


Buenos Aires, Buenos Aires C.F., Argentina AB Tasty A tiempo completo
Technical Problem Solver

We are seeking a skilled Technical Problem Solver to join our team at AB Tasty, a global leader in AI-powered experience optimization solutions.

In this role, you will participate in client inquiry investigation and ticket board management, ensuring a fast, thorough and efficient solution to any issues that might occur in our tool.

Key Responsibilities:

  • Investigate and follow up on tickets through JIRA
  • Review and clarify ticket details, requesting missing information if needed
  • Identify the cause, prioritize issues, and handle priorities in time-sensitive situations
  • Perform data analysis and suggest solutions
  • Assign tickets to developers for technical patches
  • Collaborate with Client Success, Technical Support, Developers, and QA teams

You will be responsible for investigating incoming client team inquiries, determining cause and solutions, or assigning a developer to fix the issue. This requires strong problem-solving and organizational skills, the ability to multi-task and think outside the box to identify and solve problems.

A successful candidate will have a strong interest in software development and data management. You should be able to read and understand code (HTML/CSS/JavaScript) and have excellent communication skills, fluent in English, and a working knowledge of French.

What We Offer:

  • Huge impact: By ensuring our clients' satisfaction, you'll have a direct impact on the company's success
  • No micromanaging: Be the owner of your effort - you'll be one of the team and fully trusted to take responsibility for your tasks
  • International reach: Our audience is wildly international, and our team is too
  • Continuous education: We offer many opportunities for each employee to learn and grow from a mix of professional and non-professional topics
  • Lots. Of. Fun.: Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes, parties, and a company-wide retreat every year

The estimated salary for this position is €55,000-€65,000 per annum, depending on location and experience.



  • Buenos Aires, Buenos Aires C.F., Argentina Cross Border Talents A tiempo completo

    Job OverviewWe are seeking a dedicated Technical Customer Support Representative to provide urgent and critical technical support to our clients. The ideal candidate will be fluent in both German and English, possess strong problem-solving skills, and have excellent communication abilities.About the RoleThis is a challenging and rewarding opportunity for...


  • Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completo

    Job Summary:">This is an exciting opportunity for a highly motivated and skilled Multilingual Technical Support Specialist to join our team in Barcelona. As a key member of our technical support team, you will be responsible for providing excellent customer service and technical support to clients via phone, email, and chat.">About the Role:">You will...


  • Buenos Aires, Buenos Aires C.F., Argentina Kimberly-Clark A tiempo completo

    About UsKimberly-Clark is a leading global health and hygiene company with iconic brands like Huggies, Kleenex, and Cottonelle.We are driven by a Purpose to help people feel safe and confident in their daily lives, and we're constantly exploring new ideas on how to achieve this.Main Responsibilities:Develop and implement Magento Cloud Commerce solutions for...


  • Buenos Aires, Buenos Aires C.F., Argentina Zephyrus Engineering Limited A tiempo completo

    We are seeking a highly skilled Technical Support Specialist to join our team at Zephyrus Engineering Limited. In this role, you will serve as the primary point of contact for clients seeking technical assistance with our services.This is a fully remote position that requires strong communication skills and the ability to work independently while maintaining...


  • Buenos Aires, Buenos Aires C.F., Argentina Kimberly-Clark A tiempo completo

    About UsKimberly-Clark is a leading global consumer goods company with a rich history of innovation and commitment to excellence. We are seeking a highly skilled Salesforce Technical Leader to join our team and help drive our digital transformation.About the RoleThis is an exciting opportunity to lead our Salesforce technical team and drive the development...


  • Buenos Aires, Buenos Aires C.F., Argentina Software International A tiempo completo

    Software International is a leading provider of technical talent to Fortune 100/500/1000 companies in Canada. We are currently seeking an experienced Senior System Administrator to join our team as a Systems Team Lead for our IT consulting client.Job Type: Contract, Full-timeLocation: Remote (Canada/USA/South America)Salary: $60,000 - $62,000 USD per yearJob...


  • Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Unlock Your Potential with SupportYourAppAs a Technical Support Professional, you will be part of our dynamic team at SupportYourApp, a leading provider of premium outsourced customer support and CX services for tech companies worldwide.We are seeking an experienced Technical Support Engineer to join our multicultural and multilingual environment. In this...

  • Senior Technical Lead

    hace 3 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Kimberly-Clark A tiempo completo

    About the RoleThis is a unique opportunity to lead the design and implementation of scalable and innovative website solutions using Sitecore CMS and headless technologies. As a Senior Technical Lead, you will provide technical leadership, collaborate with stakeholders to translate requirements into robust architectures, and guide development teams throughout...


  • Buenos Aires, Buenos Aires C.F., Argentina MPB A tiempo completo

    MPB Customer Experience TeamAre you a creative problem solver looking for a fulfilling career in customer experience? We are seeking an experienced customer support professional to join our team in Berlin!As a Customer Experience Advisor, you will be responsible for providing exceptional technical support to our customers via live chat, email, and phone. You...


  • Buenos Aires, Buenos Aires C.F., Argentina Vets Hired A tiempo completo

    **Job Overview**Vets Hired is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our computer systems and providing exceptional support to our end-users.**Estimated Salary:** $60,000 - $80,000 per annum**Job Description**We are looking for...


  • Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    Unlock Your Potential as a Technical Support SpecialistAre you a skilled Java developer with a passion for problem-solving and customer support? We're looking for a talented individual to join our team as a Technical Support Specialist, specializing in derivatives and capital markets risk management.Key Responsibilities:Provide L2 support to customers,...


  • Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completo

    OverviewSupportYourApp is a leading provider of premium outsourced customer support and CX services. With 8 hubs around the world, we work with clients from over 30 countries and speak over 60 languages.About the RoleWe are seeking a skilled Technical Support Professional to join our team. In this role, you will provide exceptional technical support to our...


  • Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completo

    Lenovo is a global technology leader with a bold vision to deliver smarter technology for all.The ideal candidate will have strong technical skills, complex problem-solving abilities, and excellent customer support and professional communication skills.This position requires interacting directly with Lenovo customers to negotiate and resolve complaint...


  • Buenos Aires, Buenos Aires C.F., Argentina Software International A tiempo completo

    Job Summary:">We are seeking a highly experienced Technical Systems Director to join our team at Software International. As a key member of our leadership team, you will be responsible for the overall technical management, operations, and support of our large-scale production websites and networks.">About Us:">Software International supplies technical talent...


  • Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completo

    We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Argentina. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers.With a strong background in customer service and technical support, you will work closely with our internal teams to...

  • Salesforce Technical Lead

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Capgemini A tiempo completo

    About the RoleWe are seeking a highly skilled Salesforce Technical Lead to provide technical leadership and drive high-quality code and architecture. As a key member of our team, you will lead code reviews, develop unit tests, and address technical challenges by proposing and implementing innovative solutions. Main Responsibilities:Conduct thorough code...


  • Buenos Aires, Buenos Aires C.F., Argentina Recruit4Work SL A tiempo completo

    We are looking for a skilled Technical Support specialist to join our team in Greece. As a leading automobile manufacturer, we offer an exciting opportunity for you to start a new challenge in your professional and personal life.In this role, you will be responsible for providing top-notch customer service via phone and email, resolving technical issues and...

  • PHP Technical Lead

    hace 3 semanas


    Buenos Aires, Buenos Aires C.F., Argentina World Business Lenders, LLC A tiempo completo

    At World Business Lenders, LLC, we're seeking a seasoned Technical Manager to spearhead the development and maintenance of our Thunderbird platform. As a key member of our team, you'll be responsible for overseeing the backend of our website, built on PHP, and ensuring seamless integration with HubSpot on the frontend. Your expertise in managing marketing ad...

  • Medical Device Specialist

    hace 3 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Boston Scientific A tiempo completo

    About the Role:We are seeking a highly skilled Medical Device Specialist to join our team at Boston Scientific. As a key member of our organization, you will play a crucial role in supporting our commercial operations.Responsibilities:Develop in-depth knowledge of Boston Scientific products to provide expert support to customers and internal...


  • Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

    {"h1":"Senior 1st Line Analyst Role Summary"}We're seeking a skilled Senior 1st Line Analyst to join our Service Desk team, playing a key role in delivering exceptional customer service and technical support.About the Role Provide technical support and guidance to internal stakeholders, troubleshooting complex issues and escalating as needed. Work...