Customer Billing Advocate

Job Description:This Success Manager - Customer Advocate role is a critical position that requires a unique blend of technical expertise, business acumen, and interpersonal skills. You will serve as the post-sale creator of programs and calls to action to drive lifecycle retention and adoption for segments of customers.You will work closely with sales and...

We are looking for an Ecommerce Billing Expert to join our team at Gorgias. The ideal candidate will have experience in billing and payments, excellent communication skills, and a strong understanding of customer service principles.Responsibilities will include:Providing exceptional billing support to our customers, including resolving billing-related issues...

Job DescriptionAs a key member of our Customer Experience team, you'll play a vital role in supporting our merchants' billing needs. Your expertise will ensure seamless interactions between our customers and our internal teams.Key Responsibilities:Provide exceptional billing support to customers via email, addressing their inquiries and helping them optimize...

At SupportYourApp, we pride ourselves on delivering exceptional customer experiences through our technical support services. Our team of experts works tirelessly to ensure that our clients receive the highest level of support, every time, everywhere.About the Role:We are currently seeking a Customer Experience Advocate to join our team. In this role, you...

About the RoleThe Billing Application Associate is a critical position within our Billing Support operation. As the primary point of contact for customer inquiries regarding billing concerns, you'll be responsible for troubleshooting billing issues, advising on subscription options, and mitigating churn risks as they arise.Your empathy and customer-first...

Gorgias, the conversational AI platform for ecommerce, drives sales and resolves support inquiries. With over 15,000 ecommerce brands trusting our technology, we empower growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools,...

We are seeking a customer-focused financial professional with a strong track record in managing customer account billing, accounts receivable, accounts payable, payroll processing, and financial reporting. The ideal candidate will have expertise in Stripe or a similar billing software platform, experience with subscription (SaaS) billing processes, and...

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries.Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and...

Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and...

Are you passionate about customer care and problem-solving? Do you enjoy working in a fast-paced environment with a dynamic team? As a Frontline Worker Advocate, you will be responsible for addressing customer queries, requests, and issues in a timely and efficient manner.You will interact with customers to gather context, troubleshoot problems, and provide...

About UsAt Gorgias, we're revolutionizing the way e-commerce brands interact with their customers. Our mission is to empower businesses to grow and thrive in a rapidly changing market.We're passionate about delivering exceptional customer experiences and building strong relationships with our merchants.In this role, you'll be at the forefront of our billing...

About the JobAs the Customer Support Team Lead, you will lead a team that focuses on internal Billing operations as part of the Support team. You will coach, mentor, and manage a team of high-performing employees distributed globally with a focus on progressing their professional growth.Key ResponsibilitiesLead the Support Billing team using performance...

Billing and Payroll SpecialistGlacierGrid is a leading energy industry player dedicated to providing innovative and sustainable solutions to meet the ever-growing demand for energy. GlacierGrid focuses on shifting and reducing electricity usage for commercial establishments.We are seeking a highly motivated specialist with a strong track record in managing...

GlacierGrid is a leading energy industry player dedicated to providing innovative and sustainable solutions to meet the ever-growing demand for energy. GlacierGrid focuses on shifting and reducing electricity usage for commercial establishments.We are seeking a highly motivated specialist with a strong track record in managing customer account billing,...

Deliver high-quality customer support through various channels, including email, phone, and chat, showcasing exceptional problem-solving skills and attention to detail. As a Global Client Advocate, you will serve as a trusted partner for our clients, helping them navigate complex technical issues and resolving concerns promptly and professionally.With a...

About UsWe're dedicated to creating a diverse, inclusive, and equitable workplace where everyone is valued. We provide equal opportunities without discrimination based on race, gender, age, disability.Company OverviewGorgias is the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the...

Payroll and Billing SpecialistWe are looking for a Payroll and Billing Specialist to join our team at GlacierGrid. As a key member of our finance department, this role will involve managing various aspects of our business operations, including payroll, accounts payable, and accounts receivable.Key responsibilities include:Processing payroll for employees in...

**Job Summary**We are seeking a skilled Resident Experience Agent to join our team at Sagan Recruitment. This role plays a critical part in ensuring a seamless and positive experience for our customers.The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in English and Spanish. They will also possess 3-5 years...

Job SummaryThe Order to Cash Team Lead reports directly to the OTC Supervisor and is responsible for leading the Accounts Receivable, Billing, or Credit and Collections teams in the Business Service Center. This position requires strong leadership skills, attention to detail, and excellent communication skills.Main ResponsibilitiesLead a team of Accounts...

Gorgias empowers ecommerce brands to grow through AI-powered customer experience.We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide - from small independent shops to some of the largest ecommerce brands in the world.We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the...