Ecommerce Billing Expert
hace 5 días
We are looking for an Ecommerce Billing Expert to join our team at Gorgias. The ideal candidate will have experience in billing and payments, excellent communication skills, and a strong understanding of customer service principles.
Responsibilities will include:
Providing exceptional billing support to our customers, including resolving billing-related issues and working closely with internal teams.
Troubleshooting billing problems, resolving disputes, and negotiating with customers to find mutually beneficial solutions.
Collaborating with internal teams to resolve technical issues, process refunds, and implement new features.
Maintaining accurate records of customer interactions, transactions, and communications.
Requirements- At least 2 years of experience in a billing support role, preferably in the e-commerce industry.
- Familiarity with payment processors, such as Stripe and Shopify Payments.
- Excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.
- A strong understanding of billing, payments, and customer service principles.
-
Ecommerce Billing Solutions Expert
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Techstars Central Llc A tiempo completoAbout the RoleThe Billing Application Associate is a critical position within our Billing Support operation. As the primary point of contact for customer inquiries regarding billing concerns, you'll be responsible for troubleshooting billing issues, advising on subscription options, and mitigating churn risks as they arise.Your empathy and customer-first...
-
Billing Support Specialist
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Techstars Central LLC A tiempo completoGorgias, the conversational AI platform for ecommerce, drives sales and resolves support inquiries. With over 15,000 ecommerce brands trusting our technology, we empower growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools,...
-
Billing Application Associate
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Techstars Central Llc A tiempo completoGorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries.Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and...
-
Billing Application Associate
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Techstars Central LLC A tiempo completoGorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and...
-
Brand & Ecommerce Expert
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Ukelele A tiempo completoSomos especialistas en Growth Marketing para eCommerce y nos convertimos en partners de las marcas que busquen potenciar sus ventas a través de un growth mindset.Para esto, necesitamos sumar personas que se desafíen a sí mismas y que tengan muchas ganas de crecer.¿Querés sumarte a una de las 10 empresas del ranking Linkedin Top Startups?Seguí...
-
Líder de Ventas Ecommerce
hace 3 días
Buenos Aires, Buenos Aires C.F., Argentina Excelencia Laboral S.A. A tiempo completoNuestro equipo busca un experto en ecommerce y marketing digital para desempeñar un papel crucial en nuestra estrategia comercial.El candidato ideal deberá tener al menos 5 años de experiencia en el liderazgo de equipos y demostrar habilidades sólidas en ecommerce y marketing digital.Entre sus responsabilidades se incluyen:Liderar y gestionar un equipo...
-
Billing and Accounts Receivable Expert
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Tbwa ChiatDay Inc A tiempo completoWe are seeking a customer-focused financial professional with a strong track record in managing customer account billing, accounts receivable, accounts payable, payroll processing, and financial reporting. The ideal candidate will have expertise in Stripe or a similar billing software platform, experience with subscription (SaaS) billing processes, and...
-
Billing Support Operations Associate
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Techstars Central Llc A tiempo completoAbout UsAt Gorgias, we're revolutionizing the way e-commerce brands interact with their customers. Our mission is to empower businesses to grow and thrive in a rapidly changing market.We're passionate about delivering exceptional customer experiences and building strong relationships with our merchants.In this role, you'll be at the forefront of our billing...
-
Billing Process Manager
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Balazs A tiempo completoJob SummaryThe Order to Cash Team Lead reports directly to the OTC Supervisor and is responsible for leading the Accounts Receivable, Billing, or Credit and Collections teams in the Business Service Center. This position requires strong leadership skills, attention to detail, and excellent communication skills.Main ResponsibilitiesLead a team of Accounts...
-
Billing Support Team Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completoAbout UsWe're dedicated to creating a diverse, inclusive, and equitable workplace where everyone is valued. We provide equal opportunities without discrimination based on race, gender, age, disability.Company OverviewGorgias is the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide – from small independent shops to some of the...
-
eBilling Inventory Management Expert
hace 6 horas
Buenos Aires, Buenos Aires C.F., Argentina Baker & McKenzie Rechtsanwaltsgesellschaft mbH A tiempo completoJob DescriptionThe eBilling Inventory Support Analyst will be responsible for monitoring e-billing rejections and activities, identifying areas for improvement, and implementing solutions to ensure efficient processing and resolution.Main Responsibilities:e-Billing Status Reports: Review and analyze e-billing status reports to identify trends and areas for...
-
Bookkeeper
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Vts Global A tiempo completoThe Bookkeeper is entrusted with overseeing the entire spectrum of billing processes, from invoice creation to payment reconciliation.Integral to this role is close collaboration with various departments to guarantee the accuracy of billing information, promptly address any discrepancies, and meticulously maintain transaction records.The ideal candidate...
-
Otc Billing Team Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Jampp A tiempo completoOrder to Cash - Cash App Team LeadHow will you CONTRIBUTE and GROW? The Order to Cash Team Lead reports directly to the OTC Supervisor.This position will be responsible for leading the Accounts Receivable, Billing or Credit and Collections teams in the Business Service Center.As the BSC serves additional countries, the role will expand accordingly.A world...
-
Technical Expert
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Innovid A tiempo completoCompany OverviewInnovid is the leading independent omnichannel ad tech platform, empowering marketers to create, deliver, measure, and optimize ad-supported experiences that people love. As a part of Mediaocean, Innovid is tied into the industry's core ad infrastructure for omnichannel planning, buying, and billing.We are proud to lead the industry with our...
-
Senior Fullstack Development Expert
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina AgileEngine A tiempo completoAbout the PositionWe're looking for a seasoned Senior Fullstack Development Expert to join our team at AgileEngine.Key Responsibilities:Developing and maintaining internal dashboards, integrating billing providers, and connecting wallet registration to a client-side auth module.Working on KYC integrations and ensuring the smooth operation of complex...
-
Líder de Servicio al Cliente
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Prüne A tiempo completoEn Prüne nos encontramos en la búsqueda de un experto en Gestión CX con experiencia en eCommerce y plataforma Magento, Webcentrix. El candidato ideal será capaz de gestionar y liderar todas las actividades de CX relacionadas a la operación en LATAM, monitoreando el customer journey en todas sus etapas.Requisitos del CargoExperiencia en Gestión CX...
-
Customer Support Team Lead
hace 7 días
Buenos Aires, Buenos Aires C.F., Argentina Hogarth Worldwide A tiempo completoGorgias empowers ecommerce brands to grow through AI-powered customer experience.We are the #1 CX platform in the industry, trusted by over 15,000 merchants worldwide - from small independent shops to some of the largest ecommerce brands in the world.We offer the most integrations of any tool on Shopify (100+) and the ability to get setup fast, without the...
-
Project Manager
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina E A tiempo completoQueres formar parte de un empresa en la cuál trabajamos juntos por un futuro mas innovador y sostenible??En e.tres te estamos buscandoEl objetivo de este rol es asegurar de que el proyecto asignado por la Dirección se cumple dentro de los objetivos marcados, entre ellos los requisitos de alcance, tiempo y costos.¿Te apasiona el ecommerce?En e.tres, somos...
-
SAP SD Consultant Expert
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina C&S A tiempo completoJob Description:We are seeking a skilled SAP HANA SD professional to join our team. The successful candidate will be responsible for providing support, maintenance, and implementing small projects that drive added value to our clients.Key Responsibilities:Sales order management: pricing using reference material, integration with Siebel for promotion...
-
Accounts Receivable Specialist
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina Balazs A tiempo completoAbout the JobThe Order to Cash Team Lead reports directly to the OTC Supervisor and is responsible for leading the Accounts Receivable, Billing, or Credit and Collections teams in the Business Service Center. This role requires strong leadership skills and experience in finance.Key ResponsibilitiesLead a team of professionals in accounts receivable, billing,...