Empleos actuales relacionados con Billing Application Associate - Buenos Aires, Buenos Aires C.F. - Techstars Central Llc
-
Billing Application Associate
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Techstars Central LLC A tiempo completoGorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and...
-
Account Support Finance Associate
hace 7 horas
Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completoAbout UsEy exists to build a better working world, helping to create long-term value for clients, people and society. Our finance team plays a critical role in this vision, and we are seeking a highly skilled and experienced professional to join us as an Account Support Finance Associate.The successful candidate will be responsible for managing the financial...
-
Associate Financial Operations Specialist
hace 2 días
Buenos Aires, Buenos Aires C.F., Argentina Park Place Technologies A tiempo completoAssociate Financial Operations SpecialistThe Associate Business & Financial Operations Specialist provides administrative support to the Company's sales and operational organizations in delivering services to address customer requirements.This role is expected to manage multiple priorities, be detail-orientated, follow established processes, problem solve,...
-
Order Management Associate
hace 4 días
Buenos Aires, Buenos Aires C.F., Argentina Sap Se A tiempo completoJob SummaryAs an Order To Invoice Finance Associate, you will be part of our Global Finance Shared Services team, responsible for supporting the administration of Cloud Subscription, Software License, and Support contracts. This exciting opportunity involves processing new sales contracts, managing billing cycles, reviewing sales opportunities, and...
-
Application Engineer Position
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Assurant, Inc. A tiempo completoJob Title: Application Engineer PositionLocation: [To Be Determined]About UsAssurant, Inc. is a leading provider of risk management products and services.We are seeking a skilled Application Engineer to join our team in this Associate Software Engineer role.The ideal candidate will have experience with Oracle PL/SQL, ServiceNow, and Oracle Cloud, as well as...
-
Operations Management Associate
hace 8 horas
Buenos Aires, Buenos Aires C.F., Argentina Park Place Technologies A tiempo completoWe are seeking an Operations Management Associate to join our team at Park Place Technologies. As a key player in our organization, you will be responsible for managing multiple priorities, driving efficiency, and ensuring compliance with internal controls and process documentation.The successful candidate will possess a strong understanding of operations...
-
Associate Financial Operations Specialist
hace 11 horas
Buenos Aires, Buenos Aires C.F., Argentina Park Place Technologies A tiempo completoPark Place Technologies Associate Financial Operations Specialist in CABA, ArgentinaDescriptionThe Associate Business & Financial Operations Specialist provides administrative support to the Company's sales and operational organizations in delivering services to address customer requirements. This role is expected to manage multiple priorities, be...
-
Financial Services Associate
hace 11 horas
Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completoJob DescriptionWe are looking for a highly motivated and detail-oriented Financial Services Associate to join our team. As a key member of our finance team, you will be responsible for managing financial activities of client engagements in collaboration with the US-based Finance team and client serving professionals.The ideal candidate will possess excellent...
-
Technology Analyst Associate
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Zs Associates A tiempo completoZS Associates is dedicated to empowering our employees to thrive in a dynamic, global environment. As a Business Technology Solutions Associate Consultant, you will play a critical role in shaping the future of our clients' businesses through technology and consulting.We believe that diversity and inclusion are essential to driving innovation and delivering...
-
Associate Business
hace 8 horas
Buenos Aires, Buenos Aires C.F., Argentina Park Place Technologies A tiempo completoWe are seeking an Associate Business & Financial Analyst to join our team at Park Place Technologies. As a key player in our organization, you will be responsible for providing administrative support to our sales and operational teams, ensuring seamless delivery of services to our customers.The successful candidate will possess a solid understanding of...
-
Sr Associate, Paid Search
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Dentsu Aegis Network Ltd. A tiempo completoSr Associate, Paid SearchSr Associate, Paid SearchJob Description:ROLE PURPOSEYou will work on the implementation, execution, and recommendation of improvements for campaigns on Paid Search platforms. This includes involvement in strategy, campaign setup, monitoring, reporting, and optimizations, as well as reconciliation for billing. Your role will help...
-
Sr Associate, Paid Search
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Dentsu Aegis Network Ltd. A tiempo completoSr Associate, Paid SearchSr Associate, Paid SearchJob Description:ROLE PURPOSEYou will work on the implementation, execution, and recommendation of improvements for campaigns on Paid Search platforms. This includes involvement in strategy, campaign setup, monitoring, reporting, and optimizations, as well as reconciliation for billing. Your role will help...
-
Sr Associate, Paid Search
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Dentsu Aegis Network Ltd. A tiempo completoSr Associate, Paid Search page is loadedSr Associate, Paid SearchApply locations Buenos Aires time type Full time posted on Posted Yesterday job requisition id R1088346Job Description:ROLE PURPOSEYou will work on the implementation, execution, and recommendation of improvements for campaigns on Paid Search platforms. This includes involvement in strategy,...
-
Associate, Planning
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina Dentsu Aegis Network Ltd. A tiempo completoThe Planning Associate will support the planning team across multiple projects and tasks that will help advance larger projects and strategies by maintaining and managing clients' media plans and assisting in the preparation of presentations. They are expected to take daily responsibility for the assigned accounts and ensure that all projects are completed...
-
Global Finance Operations Associate
hace 19 horas
Buenos Aires, Buenos Aires C.F., Argentina SAP SE A tiempo completoSAP is a leading provider of enterprise software solutions, empowering businesses to run better and make a greater impact.Our Global Finance team plays a critical role in supporting this mission by providing financial expertise and guidance to our customers and partners.What You'll DoSupport the administration of SAP Cloud License and Maintenance Software...
-
Associate, Planning
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina Dentsu Aegis Network A tiempo completoJob Description:ROLE PURPOSEThe Planning Associate will support the planning team across multiple projects and tasks that will help advance larger projects and strategies by maintaining and managing clients' media plans and assisting in the preparation of presentations. They are expected to take daily responsibility for the assigned accounts and ensure that...
-
Finance Lead
hace 22 horas
Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completoThe Account Support Engagement-to-Cash Associate Director role will oversee the Accounts Support LATAM team.This role will be primarily responsible for ensuring timely and effective execution of financial and operational activities related to client engagement management, as well as managing and leading the LATAM Accounts Support teams.The Associate Director...
-
Application Engineer Position
hace 1 día
Buenos Aires, Buenos Aires C.F., Argentina Assurant, Inc. A tiempo completoAs a key member of our team, the Associate Software Engineer will be responsible for monitoring financial batch processes, performing error correction, and troubleshooting issues using PL/SQL programming language.Required Skills and Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience with...
-
O2I Finance Associate
hace 24 horas
Buenos Aires, Buenos Aires C.F., Argentina SAP SE A tiempo completoAt SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...
-
Sr Associate, Paid Search
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina Dentsu Aegis Network Ltd. A tiempo completoSr Associate, Paid SearchApplylocations: Buenos Airestime type: Full timeposted on: Posted Yesterdayjob requisition id: R1088346Job Description:ROLE PURPOSEYou will work on the implementation, execution, and recommendation of improvements for campaigns on Paid Search platforms. This includes involvement in strategy, campaign setup, monitoring, reporting, and...
Billing Application Associate
hace 1 semana
Gorgias is the conversational AI platform for ecommerce that drives sales and resolves support inquiries.
Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands.
Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations.
Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.
Join our team for the opportunity to: Work with smart, passionate people every dayGet extreme ownership over your work and resultsBe treated like the expert you areAbout the TeamThe Billing Support Team is part of the wider Customer Experience team, and following our company's mission to empower brands to grow, provide billing support to customers via email to answer their questions and help them optimize their account's usage.
We support a wide range of internal initiatives and tasks, where top-notch cross-functional work is needed with Finance, Engineering, Product, etc.
to maintain a seamless Billing Operation in the company for a wide range of requests like deal closing, data analysis, collections, etc.
The Billing Support operation monitors and flags fraud and chargeback issues, takes steps to resolve them as soon as possible, and works on more general requests from the Support operation as needed.
About the RoleThe Billing Application Associate is at the core of the Billing Support operation.
You are the point of contact for all customer inquiries regarding billing concerns, troubleshooting their billing issues, advice on their subscription options, and mitigating churn risks as they arise.
You have great empathy and a customer-first attitude to go above and beyond to assist our merchants and ensure a highly satisfactory experience with us.
You will also work cross-functionally daily, supporting basic internal team requests as well as troubleshooting and investigating change logs in our payment processor to provide insights and workarounds to meet the needs of the company.
This role requires that you are proactive, empathetic, a team player, eager to grow and being comfortable in high priority situations where stakes are high and urgency is needed.
What You'll DoAssist clients with their billing and subscription questions, offer plan advisement, navigate churn mitigation and de-escalation, coupon negotiation, educate on basic how-to product and billing questions and provide relevant resources to help them optimize their usage in Gorgias.Understand the customer needs and expected growth and create custom responses that adapt to their needs and can positively impact the business needs, following Gorgias policies and goals.Support internal requests to add coupons, refunds, offer workarounds and explain the options available to help teams reach their targets, fix issues and improve the Billing Operation in Gorgias.Be an expert in our payment processor, payment method options, tax information, Gorgias policies and understand the custom setup behind Gorgias' billable system in order to provide correct solutions, workarounds, troubleshooting for our customers and internal teams.Create and update internal features and documentation related to the internal Billing Support operation.Who You AreAt least 2 years of experience in a Billing Support related role, preferably in a tech/software product in e-commerce.Familiarized with payment processors, with special attention to Stripe and Shopify payments.You are a fast learner who takes great ownership and feels comfortable navigating complex conversations related to billing and finding answers to uncommon questions.Comfortable working in a fast-paced environment with changes and updates happening on a regular basis.Billing troubleshooting (including reporting issues, flagging trends, working with engineering and other teams to align on workarounds, among others).You're driven by a desire to provide exceptional support and work with a customer-first mindset.Located in Buenos Aires and open to work on US timezones, with overlap with APAC timezones.Proficient in English with strong communication skills.Experience in Zapier and SQL is ideal.Benefits & Perks5-week vacation.Paid sick leave (15 days).6 weeks full-remote/year.Paid parental leave (16 Weeks).$300/month for lunch expenses (you'll have your own Gorgias credit card).Included in your offer's calculation, there's a 5% bonus for healthcare to compensate for Private Health costs.Get $700 to set up your workstation at home (working from home should feel breezy).Get $2000 of learning material and wellness support per year
Take advantage of these resources to grow in your role and prioritize your personal development and wellness.Every quarter, we organize an online company-wide summit to discuss where we're going and strengthen social bonds.
Once per year we organize offsite team retreats and company retreatsThis role will be Hybrid, reporting to our Buenos Aires office.
Please submit resumes in English for consideration. Diversity & Inclusion at GorgiasWe celebrate diversity and are committed to creating an inclusive environment for all employees.
We welcome applicants of all backgrounds, experiences, and perspectives.
At Gorgias, we believe that diverse teams drive innovation and better decision-making.
We do not discriminate based on race, color, religion, gender identity, sexual orientation, disability, age, or any other protected status.
If you need accommodations to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact us at ******.
Let's grow together
#J-18808-Ljbffr
