Customer Support Specialist
hace 5 meses
**US Based Client. Must be Proficient in English Written and Verbal Skills.**
**Only Resume Written in English will be Accepted.**
**Responsibilities**:
- Obtain and manage pre-authorizations from insurance providers for medical procedures and services.
- Provide timely and accurate responses to customer inquiries
- Continuously improve customer service skills and product knowledge
- Ensure patient demographics are accurate in our system, making necessary updates as required.
**Requirements**:
- 1+ years of experience in a customer service
- Must possess excellent communication skills with mínimal accent.
- Ability to stay calm and handle high-stress situations.
- Efficiently manage time to handle multiple tasks simultaneously and meet deadlines.
- Positive attitude and friendly demeanor
- Previous experience or knowledge in the medical field is considered a significant plus.
**Benefits**
100% Remote
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