Technical Customer Support Specialist
hace 6 meses
Hi there We are Jules and our client is looking for a **Technical Customer Support Specialist**
**Note to Applicants**:
- **Application Language**:Please submit your CV in English. Applications submitted in other languages will not be considered.
**About the Position**
We are seeking a passionate and technical customer support specialist to join our growing team. You will be the first line of defense for our customers, providing exceptional technical support and driving user satisfaction. In this role, you will wear many hats, including troubleshooting technical issues, delivering proactive demos, and conducting customer outreach.
**Responsibilities**
- Proactively reach out to new users to provide exceptional technical support, ensure their questions are addressed and educate them on best practices and new features
- Deliver engaging and informative demos of the Draftbit platform, showcasing its capabilities and functionalities
- Coordinate webinars and other public-facing video streams led by other team members.
- Document customer interactions and technical resolutions
- Continuously learn about the Draftbit platform and stay up-to-date on the latest features and functionalities
**Qualifications**:
- Exceptional command of English (both written and verbal)
- Minimum 2 years technical customer service/support, project management, account management, or other relevant experience
- Technical knowledge in software development, APIs and coding. A basic understanding of Javascript is preferred
- Excellent problem-solving and analytical skills
- Strong communication, both written and verbal, with the ability to explain complex technical concepts in a clear and concise manner
- Strong organizational and time-management skills.
- Ability to work independently and hustle effectively.
**Bonus Points**
- Experience with customer relationship management (CRM) software
**What We Offer**
- The opportunity to join a fast-paced and innovative company at the forefront of the no-code/low-code revolution
- A collaborative and supportive work environment
- Competitive salary
- The chance to make a real impact on the success of our customers
**_If this opportunity sounds good to you, send us your resume IN ENGLISH _**
**_Fluency in English is required. Spanish resumes will not be considered._
-
Technical Customer Support Specialist
hace 7 meses
Buenos Aires, Argentina Builder Lead Converter A tiempo completo**Builder Lead Converter**: **Technical Customer Support Specialist (TCSS)**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated **Technical Customer Success Specialist (TCSS)** to join our team and contribute to our mission of...
-
Customer Support Specialist
hace 7 meses
Buenos Aires, Argentina Sur A tiempo completoWe are looking for a Customer Support Specialist to assist our customers with technical problems when using our products and services. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be successful in this role, you should be an excellent...
-
Technical Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Hunters International Sdn Bhd A tiempo completoUnlock your potential in a rewarding career at Hunters International Sdn Bhd, where innovation meets expertise.About the RoleWe are seeking an experienced Technical Support Specialist to join our team, providing exceptional technical support and solutions for our clients in Greater China. As a key member of our support team, you will be responsible for...
-
Technical Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Cloudlinux A tiempo completoJob Summary:">We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing exceptional technical support to our worldwide customers.">Key Responsibilities:">Provide world-class technical support to customers via phone, email, and chat.Analyze and solve complex technical...
-
Technical Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina SupportYourApp A tiempo completoAre you passionate about delivering exceptional customer experiences? As a Technical Support Specialist at SupportYourApp, you'll play a critical role in providing top-notch support to clients from around the globe.We're looking for a highly skilled and dedicated individual to join our team as a Customer Service Representative. In this role, you'll be...
-
Technical Support Specialist
hace 1 mes
Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completoWe are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Argentina. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers.With a strong background in customer service and technical support, you will work closely with our internal teams to...
-
Technical Support Specialist
hace 1 mes
Buenos Aires, Argentina TASQ Staffing Solutions A tiempo completoWe are Looking for a Technical Support Specialist L1 or L2. Location: Shaw Blvd. Mandaluyong Work Set-up: onsite/Shifting. Job Description: Provide first class customer service/support via telephone, email, chat, and any future channel Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customersTriage inbound...
-
Technical Support Specialist
hace 7 meses
Buenos Aires, Argentina Siena AI A tiempo completo**About us**: At Siena we are revolutionizing the customer service industry with the world's first autonomous AI customer service agents. We are a remote-first startup that's passionate about enabling machines to engage in delightful and empathic conversations. Siena is the first of its kind, designed to work out-of-the-box to interact with customers across...
-
Customer Support Specialist
hace 2 meses
Buenos Aires, Argentina Salve.Inno Consulting A tiempo completoJoin Our Team as a Customer Support Specialist!Position OverviewWe are looking for an enthusiastic and customer-focused Customer Support Specialist fluent in German to become a key part of our dynamic team. As a Customer Support Specialist, you will be responsible for ensuring excellent customer satisfaction by providing effective solutions and assistance...
-
Technical Support
hace 6 meses
Buenos Aires, Argentina CHAINUP PTE. LTD. A tiempo completoChainUp is seeking technically-savvy Technical Support to join its dynamic specialist team that provides to prospective and existing customers (locally and globally). As a Technical Support, you will play a crucial role in providing technical expertise during both pre-sales and post-sales. Your responsibilities will encompass various aspects of the...
-
Support Specialist
hace 7 meses
Buenos Aires, Argentina Webxloo, LLC A tiempo completoJob Overview: We are seeking a Support Specialist to join our team. The Support Specialist will be responsible for providing exceptional customer service and support to our clients. This is a dynamic role that requires strong communication skills and the ability to analyze and resolve customer issues. **Responsibilities**: - Assist clients with product...
-
Technical Support Specialist
hace 2 meses
Buenos Aires, Buenos Aires C.F., Argentina Media A tiempo completoJob Title: Junior Office IT SupportAbout the Role:We are seeking an experienced IT professional to join our Global IT team as a Junior Office IT Support Specialist. In this role, you will be responsible for providing technical support to our staff, troubleshooting hardware and software issues, and maintaining our in-office IT infrastructure.Key...
-
Admin & Customer Support Specialist
hace 7 meses
Buenos Aires, Argentina Hustler Marketing A tiempo completo**Company Introduction**: - FATJOE is a leading provider of on-demand SEO and digital marketing services. Founded in 2012, our company has become renowned as one of the world’s largest providers of outsourced Link-Building, SEO Services, Content Creation, Design, and Video services. _ - With a global reach, we collaborate with over 5,000 agencies to power...
-
Wordpress Support Specialist
hace 7 meses
Buenos Aires, Argentina Pronto Marketing A tiempo completo**Company Description** Pronto Marketing** is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States. Founded in 2008 in Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project...
-
Wordpress Support Specialist
hace 7 meses
Buenos Aires, Argentina Pronto Marketing A tiempo completo**Company Description**: **Pronto Marketing** is a full-service WordPress agency providing website support and digital marketing services to over 1,000 small businesses around the world, primarily in the United States. Founded in 2008 in Thailand, we have a team of 100+ professionals comprising everything from developers, designers, copywriters to project...
-
Technical Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina TechBiz Global GmbH A tiempo completoTechBiz Global GmbH is a leading provider of innovative technology solutions, and we are seeking a skilled Technical Support Specialist to join our Customer Success department.As a key member of our team, you will play a crucial role in delivering exceptional technical assistance and support to our clients, ensuring their satisfaction and success with our...
-
Technical Systems Support Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completoAbout the RoleSagan is an exclusive membership community connecting global talent with leading American companies. As a Technical Systems Support Specialist, you will be responsible for monitoring, triaging, and responding to server and network alerts in line with service level agreements.
-
Customer Technical Support
hace 2 meses
Buenos Aires, Argentina Play'n GO A tiempo completoJob title: Customer Technical SupportJob Details Hours: Full Time Location: Fully remote. This opportunity is open to you if you can legally work remotely from Nevada.Contract: Permanent At Play’n GO we enjoy a flexible freedom to shape our own days. Everyone we hire is unique and every role we fill has certain performance expectations. The day-to-day...
-
Customer Support Specialist
hace 2 meses
Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completoAbout LenovoLenvo is a global technology leader that designs, engineers, and manufactures smart devices and infrastructure solutions. Our vision is to deliver smarter technology for all.About the RoleWe are seeking a skilled Customer Care Case Representative to join our Solution and Services Group (SSG) at Lenovo. This role involves resolving customer...
-
Technical Support Specialist
hace 7 meses
Buenos Aires, Argentina Skilled Wound Care A tiempo completo**Responsibilities**: - Resolve technical issues related to software, hardware, and systems, ensuring timely resolution and minimizing downtime. - Collaborate with departments, including clinical quality assurance, medical billers, and clinical liaisons, to deliver world-class support services and ensure customer satisfaction. - Maintain accurate and...