Client Onboarding Specialist
hace 6 meses
**Role Overview**:
We're seeking an Client Onboarding Specialist with exceptional communication skills and a knack for technology to join our team. You'll be the first point of contact for our clients, guiding them through the setup process and ensuring a smooth onboarding. Your role is pivotal in helping clients understand and leverage Captain for their business success.
**About You**:
You're a natural communicator who loves engaging with people and building relationships. You have a genuine interest in technology and enjoy learning about new tools and platforms.You're highly organized and take pride in managing projects and tasks efficiently. You thrive in dynamic environments and are comfortable adapting to change. You're a problem-solver at heart, always looking for ways to improve processes and outcomes. You're passionate about helping others and take satisfaction in seeing clients succeed. You enjoy working collaboratively but are also self-motivated and can work independently. You're eager to be a part of a growing startup and are excited about the opportunity to wear many hats and contribute to various aspects of the business.
**Key Responsibilities**:
Serve as the primary point of contact for clients during the onboarding process. Guide clients through the setup and integration of Captain with their CMS. Provide clear and effective written and verbal communication to clients, ensuring they understand how to use Captain effectively. Work closely with clients to tailor Captain to their marketing needs. Maintain high levels of organization to manage multiple client onboarding processes simultaneously. Address client questions and concerns promptly, providing exceptional customer service. Collaborate with the product and tech teams to enhance the onboarding experience and product features based on client feedback.
**Qualifications**:
1-2 years of experience in a similar onboarding or customer success role, preferably in a SaaS or tech environment. Fluent in English with outstanding writing and speaking skills. Strong organizational skills and the ability to manage multiple tasks efficiently. Comfortable working in a fast-paced, early-stage startup environment. A proactive, problem-solving attitude and the ability to work independently. A commitment to delivering high-quality customer service and driving client success.
**What We Offer**:
The opportunity to be a part of a fast-growing startup and make a tangible impact. A dynamic and supportive team environment. Competitive salary and benefits. Opportunities for professional growth and development.
If you're passionate about helping clients succeed and thrive in a startup environment, we'd love to hear from you
**Salary**: Between $1500- $2000 USD A month
**Job Title**: Client Onboarding Specialist - Captain (SaaS Product)
**Location**: Remote
**Type**: Full-time Contractor
**About Us**:
Captain is an innovative SaaS product revolutionizing the way businesses approach Content marketing. As an early-stage startup, we're looking for dynamic individuals who are ready to make a significant impact.
-
Client Support
hace 2 semanas
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Client Support & Onboarding SpecialistLocation: Remote (CST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...
-
Onboarding Specialist
hace 6 meses
Buenos Aires, Argentina Second Degree A tiempo completoEn Second Degree, estamos llevando a cabo una búsqueda activa para **Onboarding Specialist** para una empresa de EE.UU. ¿Cuentas con un nível avanzado de inglés, cualquier experiência en Operaciones de Ventas, donde hayas tenido contacto directo con clientes/usuarios; preferiblemente en una startup tecnológica? No se busca experiência en ventas o...
-
Client Onboarding Specialist
hace 6 meses
Buenos Aires, Argentina Olly Olly A tiempo completo**About Olly Olly**: Hi, we're Olly Olly. We're a small-ish, but mighty team of digital marketing strategists, creative visionaries, graphic designers, developers, copywriters, and client experience specialists who solve problems — and we do it creatively. Our mission is to rid small businesses of sub-standard marketing help and provide "guaranteed...
-
Onboarding Specialist
hace 5 meses
Capital Federal, Buenos Aires, Argentina GENTY Recruitment A tiempo completo**Onboarding specialist - SaaS (English fluency required)** **Our Client**: **Leading SaaS company in performance marketing** Our client is a leading provider of enterprise-grade attribution and marketing tracking software. Their innovative SaaS Suite empowers performance marketing teams worldwide to drive ROI across affiliate, partner, and paid marketing...
-
Client Onboarding Expert
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completoUnlock Your Potential as a Client Onboarding ExpertEstimate Salary: €55,000 - €70,000 per yearAbout the RoleWe're seeking an exceptional Client Onboarding Expert to join our team at Flipdish. As the first point of contact for our clients, you'll play a pivotal role in shaping their experience and setting the tone for their journey with us.Your Key...
-
Smb Onboarding Specialist
hace 6 meses
Buenos Aires, Argentina PayU A tiempo completo**About the role**: - We are looking for SMB Onboarding Specialist, who´ll verify and analyze the KYC of prospective SMB clients and provide a recommendation based on due diligence. **What you will do**: - Execute KYC procedure during the onboarding process for all SMB PayU merchants. - Perform Enhanced Due Diligence when required according to PayU’s...
-
Client Onboarding Analyst
hace 6 meses
Capital Federal, Buenos Aires, Argentina Adtomic A tiempo completoResponsable de asegurar la incorporación de clientes durante Free Trial y activación del servicio con abono. Será el responsable de la fase inicial del cliente en Feedom durante sus primeras semanas de servicio activo y del éxito durante los períodos de prueba. Juega un papel clave en cómo nuestros clientes experimentan el inicio de su relación con...
-
Middle/senior Client
hace 4 semanas
Buenos Aires, Argentina AgileEngine A tiempo completo**What you will do** - Client & Contractor Onboarding: Facilitate the onboarding process for new contractors, guiding them through established procedures and ensuring their success; - Follow-Up & Value Assurance: During the first 30 days, maintain close communication with clients and contractors to ensure performance expectations are met and value is...
-
Client Success Specialist
hace 5 meses
Buenos Aires, Argentina Sagan A tiempo completo**Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...
-
Recruiter & Onboarding Specialist
hace 6 meses
Buenos Aires, Argentina Staff4Half A tiempo completo**Here's what you'll do**: - **Onboarding **Extraordinaire**: Craft a smooth onboarding experience for new hires, ensuring they feel welcome, informed, and excited about their new roles. Become their first point of contact and champion their success from day one. - **Be a Team Player**: Collaborate closely with both internal and external teams, fostering...
-
Onboarding Specialist
hace 6 meses
Buenos Aires, Argentina Thomson Reuters A tiempo completo**On Boarding Specialist** para _Thomson Reuters Argentina_ ¡Queremos que seas parte de nuestro equipo de **On Boarding Specialist **en Thomson Reuters Argentina en nuesta vertical de Legal! **¿Cuáles son las principales responsabilidades?** - Realizar las capacitaciones para clientes nuevos y de cartera de nuestros sistemas Legal. - Retención de...
-
Client Onboarding Analyst
hace 3 meses
Buenos Aires, Argentina JPMorgan Chase & Co A tiempo completo**JOB DESCRIPTION** Buenos Aires is one of JP Morgan's key strategic hubs with over 3,500 employees supporting different areas like Operations, Technology, Finance, Credit Risk, Human Resources, Legal... among others, providing value-added services, products and solutions to our clients located in various countries around the world. As a Client Onboarding...
-
Onboarding Solutions Expert
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Flipdish A tiempo completoAbout this role...As an Onboarding Optimization Coordinator at Flipdish, you'll play a pivotal role in ensuring seamless customer onboarding. You'll shape our clients' first impressions and set the tone for their journey with us.Your adaptability and depth of knowledge will be crucial in catering to varying learning styles, guiding clients through our...
-
Onboarding Coach
hace 6 meses
Buenos Aires, Argentina Third-Party Job Posts A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...
-
Partner Onboarding Associate
hace 3 meses
Buenos Aires, Argentina Xometry Inc A tiempo completoat Xometry Buenos Aires, Argentina Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000...
-
Partner Onboarding Associate
hace 3 meses
Buenos Aires, Argentina Xometry A tiempo completoXometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing...
-
Onboarding Optimization Coordinator
hace 1 mes
Buenos Aires, Argentina Flipdish A tiempo completoAbout this role...As a key member of our team, you will play a pivotal role in ensuring seamless customer onboarding at Flipdish. As the initial point of contact post-sales, you will shape our clients' first impressions and set the tone for their journey with us.Your adaptability and depth of knowledge will be crucial in catering to varying learning styles,...
-
Customer Service Representative
hace 4 meses
Buenos Aires, Argentina Equifax A tiempo completoEl Customer Service Representative se encargará de determinar la veracidad de la información para tener un onboarding apropiado para nuestros clientes. **Qué vas a hacer?**: - Revisión de contratos y documentos para el proceso de onboarding. - Ejecución de los procesos y políticas corporativas. - Detectar y velar por la veracidad de la...
-
Analista de Onboarding
hace 6 meses
Capital Federal, Buenos Aires, Argentina Adtomic A tiempo completo**Sus principales responsabilidades serán**: Obtener un conocimiento profundo del funcionamiento de nuestra plataforma para comprender tareas durante el proceso de Onboarding a la misma. Asistir a los líderes en la implementación del proceso de Onboarding para asegurar la efectividad del mismo. Entregar las tareas en tiempo y forma, gestionando plazos,...
-
Onboarding Coach
hace 5 meses
Buenos Aires, Argentina Third-Party Job Posts A tiempo completoCloudbeds provides the platform that powers hospitality, driving streamlined operations, increasing reservations and revenue, and enabling memorable guest experiences for lodging businesses of all sizes and types. Named the No. 1 PMS and No. 1 Hotel Management System by Hotel Tech Report in 2022, Cloudbeds is trusted by properties across the globe for its...