Client Success Specialist
hace 6 meses
**Position: Client Success Specialist**
**Location**: Remote (EST Timezone)
**Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST)
As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are met and their expectations are exceeded.
**Key Responsibilities**:
- Own, manage, and optimize client experience from Free Trial/Onboarding and onwards.
- Assist clients in aligning, tracking, and achieving their desired goals and objectives.
- Ensure client relationships are progressing positively and timely.
- Be the Escalated Client Support. Coordinate the response and resolution to challenges that our clients are facing.
- Outreach to customers regularly to get a pulse of success & struggles.
- Provide regular account reviews and strategic account plans.
- Anticipate client needs and introduce solutions that add value to their business.
- Coordinate with internal teams to access additional resources and facilitate solutions for customers.
- Act as the customer's trusted advisor, providing support and guidance throughout the customer lifecycle.
**Requirements**:
- 2+ years of customer-facing experience.
- Exceptional communication skills.
- Ability to quickly acquire knowledge of technology.
- Proven ability to build & maintain relationships with clients and internally
- Experience with Microsoft Office (Word, Excel, PowerPoint), Outlook, Teams, and/or Zoom.
- Someone who embodies our Values:
- Do the Right Thing
- Initiative & Ownership
- Problem Solver
- Focused Urgency
- Listen to Understand
- Grow or Die (Focused on Growth)
**Nice-to-Haves**:
- Proficiency with Salesforce.
- Minimum of 1 year experience with Software as a Service (SaaS).
- Background in the Waste Industry.
- Familiarity with United States geography and major cities.
-
Client Success Specislist
hace 3 meses
Buenos Aires, Argentina GBS Group A tiempo completoLocation: Remote - Anywhere in LATAM **Job Type**: Full-Time - Contractor Compensation: USD 1500/Monthly - To be considered for this position you must have an advanced level of English & Spanish._ **About the role**: At GBS Group, clients come first. As a Client Success Specialist, you will be the primary contact for existing clients, ensuring they...
-
Client Success Associate
hace 1 semana
Buenos Aires, Buenos Aires C.F., Argentina buscojobs Argentina A tiempo completoAbout Buscojobs EspañaBuscojobs España is proud to partner with Member Loyalty Group in search of a highly skilled Program Support Specialist.Job DescriptionThis role requires a detail-oriented individual with excellent communication skills to provide top-notch support to our clients. The successful candidate will work closely with the Program Support...
-
Customer Success Specialist
hace 6 meses
Buenos Aires, Argentina Real Trends A tiempo completo**¿Quiénes somos y qué hacemos en Real Trends?** Nuestro propósito es brindar la mejor experiência para vender online. Ofrecemos una plataforma para que los vendedores puedan crear su tienda online y las mejores herramientas para que escalen su negocio en Mercado Libre Nuestros principales valores son la excelencia, el compromiso, la empatía, el...
-
Sr. Consultant, Client Success
hace 2 semanas
Buenos Aires, Argentina Visa A tiempo completo**Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...
-
Client Success Specialist
hace 3 meses
Buenos Aires, Argentina GreenGrowth CPAs A tiempo completo**Mission Statement** We aim to become one of the top 100 CPA firms in the US through a culture of continuous improvement, positioning ourselves as the go-to partner for businesses nationwide and setting the standard for excellence in accounting. **Role Expectations** **Key Responsibilities**: - Prepare and monitor engagement letters and profitability...
-
Customer Success Specialist
hace 2 meses
Buenos Aires, Argentina ChyronHego US Holding Corporation A tiempo completo**Customer Success Specialist** Looking for a talented Technical Support Specialist to join our Customer Success Team. You will be supporting all of our broadcast and sports venue clients around the world. From the Olympics to the Super Bowl to election nights, we power graphics and broadcast workflows for all the biggest names in broadcast and...
-
Product Specialist
hace 3 días
Buenos Aires, Argentina Caterpillar A tiempo completo**Career Area**:Marketing / Sales / Product Support**: **IT'S YOUR TIME!** **It's Your Career. Make it Matter** Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. The company principally operates through its three primary segments -...
-
▷ [Aplica ya] Sr. Consultant, Client Success
hace 2 días
Buenos Aires, Argentina Visa A tiempo completoCompany Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...
-
Customer Success
hace 4 meses
Buenos Aires, Argentina BW Miami Vacation Rentals LLC A tiempo completo**Customer Success & Marketing Specialist** We are seeking a proactive, empathetic individual with excellent communication skills to join our team as a Customer Success & Marketing Specialist. This role is balanced equally between ensuring customer satisfaction and driving marketing initiatives, making it perfect for someone who enjoys a diverse range of...
-
Client Success Manager
hace 2 meses
Buenos Aires, Argentina Tech Guru LLC A tiempo completoRole Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...
-
Client Success Associate
hace 4 meses
Buenos Aires, Argentina GreenGrowth CPAs A tiempo completo**Mission Statement** We aim to become one of the top 100 CPA firms in the US through a culture of continuous improvement, positioning ourselves as the go-to partner for businesses nationwide and setting the standard for excellence in accounting. **Role Expectations** As a Client Success Associate, you will take on a dual role, combining essential...
-
Customer Success and Review Specialist
hace 6 meses
Buenos Aires, Argentina J. Blanton Plumbing A tiempo completo**Customer Success and Review Specialist** Company Overview: Join our team at J. Blanton Plumbing, a rapidly growing US-based company. We're seeking a Customer Success and Review Specialist to play a vital role in our marketing team. This position is designed to ensure that every customer feels heard, valued, and satisfied with our services. By focusing on...
-
Client Support Specialist
hace 7 meses
Buenos Aires, Argentina Sagan A tiempo completo**Client Support Specialist** **Location**:Remote (EST) **Work Schedule**:Monday - Friday, 08:00 AM - 05:00 PM EST **About Us**:Join our team as a Client Support Specialist, where your dedication to exceptional service and technical expertise will contribute to our mission of providing outstanding support to our clients. Our Company is a dynamic...
-
Client Onboarding Specialist
hace 7 meses
Buenos Aires, Argentina LatamCent A tiempo completo**Role Overview**: We're seeking an Client Onboarding Specialist with exceptional communication skills and a knack for technology to join our team. You'll be the first point of contact for our clients, guiding them through the setup process and ensuring a smooth onboarding. Your role is pivotal in helping clients understand and leverage Captain for their...
-
Busqueda Urgente: Sr. Consultant, Client Success
hace 2 semanas
Buenos Aires, Argentina VISA A tiempo completo- Job Family Group: Client Support Services Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most...
-
Client Success Advocate
hace 6 días
Buenos Aires, Buenos Aires C.F., Argentina Guaranteed Estimates A tiempo completoAbout the RoleWe are seeking an experienced Client Success Advocate to join our team at Guaranteed Estimates. As a key member of our sales support team, you will play a vital role in ensuring seamless onboarding and ongoing client satisfaction.
-
Client Success Strategist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completoAbout the OpportunityWe are seeking a results-driven Client Success Strategist to join our dynamic and fast-growing team. In this role, you will act as a strategic partner to our clients, ensuring their success and maximizing the value they derive from our platform of solutions.Key Responsibilities:Develop and maintain expert-level knowledge of our...
-
Client Success Representative
hace 7 meses
Buenos Aires, Argentina BetterVet A tiempo completoLocation: Remote Schedule: 40 hours per week, negotiable, including every other Saturday or Sunday **THE OPPORTUNITY** We are seeking a Client Success Representative to join our team. As a Client Success Representative, you will be the first point of contact for our clients and our veterinary staff, providing them with exceptional service, addressing...
-
Client Success Lead
hace 7 meses
Capital Federal, Buenos Aires, Argentina Pro Coffee Gear A tiempo completo**Job Title: Client Success Lead** **Location: Remote (Global)** **Company: Pro Coffee Gear** Pro Coffee Gear, a rapidly expanding e-commerce company specializing in coffee equipment, is seeking a dedicated and proactive Client Success Lead to join our team. This remote role is integral to our company's growth and client satisfaction, involving various...
-
Client Support
hace 1 mes
Buenos Aires, Argentina Sagan A tiempo completoJob Title: Client Support & Onboarding SpecialistLocation: Remote (CST Time zone)Salary Range: up to 1500 USDWork Schedule: Monday - Friday, 8:30 AM to 4:30 PM (CST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...