Client Success Representative

hace 7 meses


Buenos Aires, Argentina BetterVet A tiempo completo

Location: Remote

Schedule: 40 hours per week, negotiable, including every other Saturday or Sunday

**THE OPPORTUNITY**

We are seeking a Client Success Representative to join our team. As a Client Success Representative, you will be the first point of contact for our clients and our veterinary staff, providing them with exceptional service, addressing their inquiries and concerns, and ensuring their overall satisfaction. You will play a crucial role in maintaining positive client relationships and promoting our company's reputation for outstanding client support.

**WHAT YOU WILL DO**
- Scheduling mobile veterinary appointments for a geographically distributed team of veterinarians and technicians across the US.
- Serving as the crucial link between patients and their veterinarians, maintaining a keen awareness of daily schedules to optimize client availability.
- Prioritizing patient triage to enhance client and patient care.
- Handling prescription refills in accordance with doctor approvals.
- Assist clients in resolving issues, concerns, or complaints effectively and efficiently.
- Work collaboratively with other team members to solve client problems and provide solutions.

**YOU'LL BE A GREAT FIT IF YOU**
- You possess fluent English language skills.
- You are technologically adept and comfortable with various software tools.
- Your scheduling capabilities are exceptional, and you can adapt quickly to changing circumstances.
- You can work autonomously while effectively collaborating with your virtual team.
- You are passionate about making a difference in the lives of pets and their families, and this commitment shines through in your work.

**Nice to Have**:

- Background in Veterinary Medicine or Biology studies.
- 2+ years of previous experience as a Veterinary Receptionist or Client Service Representative, in addition to 2+ years of prior experience as a Veterinary Technician or Veterinary Assistant.
- Prior experience in a call center or sales role is preferred.
- Familiarity with Google Suite, Hubspot, Ezyvet, and experience with a cloud-based phone system.

**Performance Measurement**:
The Client Success Representative will be responsible for meeting and exceeding defined Service Level Agreements (SLAs) related to response times, issue resolution, and client satisfaction. Performance will be regularly assessed based on these SLAs to ensure the highest standard of service delivery.

**WHAT YOU CAN EXPECT FROM US**

**Your happiness and well-being matters **We** **offer a wide array of benefits and programs, including:

- Competitive salary
- Generous PTO

**ABOUT US**

BetterVet is a national full-service mobile veterinary practice. Our mission is to provide a better veterinary experience for pets, their families, and our veterinary care providers. BetterVet's culture is empowering and supportive and allows for excellent work/life balance. We believe that input from all voices informs innovation and strengthens our business. As such, we are dedicated to employing people from various backgrounds with unique experiences and perspectives.

BetterVet provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.



  • Buenos Aires, Argentina Workwolf A tiempo completo

    Are you passionate about being part of a fast-paced environment? Do you enjoy working as a team to help others achieve their goals while achieving your own? Workwolf is on the hunt for a passionate and results-driven Customer Success Representative to join our team. As a CSR, you will play a pivotal role in ensuring our clients maximize the value of our...

  • Client Success Manager

    hace 2 meses


    Buenos Aires, Argentina Tech Guru LLC A tiempo completo

    Role Overview As a Client Success Manager at Tech Guru, you’ll work directly with accounting firm clients, acting as their trusted advisor and ensuring their IT solutions align with business goals. While this is a non-technical role, success requires a strong grasp of technology’s role in driving business objectives. You will own the client journey from...


  • Buenos Aires, Argentina GreenGrowth CPAs A tiempo completo

    **Mission Statement** We aim to become one of the top 100 CPA firms in the US through a culture of continuous improvement, positioning ourselves as the go-to partner for businesses nationwide and setting the standard for excellence in accounting. **Role Expectations** As a Client Success Associate, you will take on a dual role, combining essential...


  • Buenos Aires, Buenos Aires C.F., Argentina Guaranteed Estimates A tiempo completo

    About the RoleWe are seeking an experienced Client Success Advocate to join our team at Guaranteed Estimates. As a key member of our sales support team, you will play a vital role in ensuring seamless onboarding and ongoing client satisfaction.


  • Buenos Aires, Argentina GBS Group A tiempo completo

    Location: Remote - Anywhere in LATAM **Job Type**: Full-Time - Contractor Compensation: USD 1500/Monthly - To be considered for this position you must have an advanced level of English & Spanish._ **About the role**: At GBS Group, clients come first. As a Client Success Specialist, you will be the primary contact for existing clients, ensuring they...

  • Client Success Strategist

    hace 2 semanas


    Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    About the OpportunityWe are seeking a results-driven Client Success Strategist to join our dynamic and fast-growing team. In this role, you will act as a strategic partner to our clients, ensuring their success and maximizing the value they derive from our platform of solutions.Key Responsibilities:Develop and maintain expert-level knowledge of our...


  • Capital Federal, Buenos Aires, Argentina Auravant A tiempo completo

    Estamos buscando sumar a nuestro equipo comercial Ingenieros/as Agrónomos/as con conocimientos en GIS y experienca en atención al cliente para trabajar como Customer Service Representative **Princiaples responsabilidades del rol**: - Brindar atención y soporte a usuarios y clientes de Auravant - Resolver dudas y consultas de manera oportuna y eficiente...

  • Client Success Lead

    hace 7 meses


    Capital Federal, Buenos Aires, Argentina Pro Coffee Gear A tiempo completo

    **Job Title: Client Success Lead** **Location: Remote (Global)** **Company: Pro Coffee Gear** Pro Coffee Gear, a rapidly expanding e-commerce company specializing in coffee equipment, is seeking a dedicated and proactive Client Success Lead to join our team. This remote role is integral to our company's growth and client satisfaction, involving various...


  • Buenos Aires, Argentina Sagan A tiempo completo

    **Position: Client Success Specialist** **Location**: Remote (EST Timezone) **Work Schedule**:Monday - Friday, 9 AM to 5 PM (EST) As a Client Success Specialist, you will play a crucial role in managing and optimizing client experiences from onboarding to ongoing support. You will be the primary point of contact for our clients, ensuring their needs are...


  • Buenos Aires, Argentina GBS Group A tiempo completo

    To be considered for this position you must be fully Bilingual in English & Spanish **Compensation**: Base: $2,000/month + incentives and sales commissions (contractor role) **Location**: Remote At GBS Group, we take pride in serving our clients with their interests as our top priority. As an Inbound Sales Representative at GBS Group, you are tasked with...


  • Buenos Aires, Argentina Visa A tiempo completo

    **Company Description** Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and...

  • Client Success Associate

    hace 1 semana


    Buenos Aires, Buenos Aires C.F., Argentina buscojobs Argentina A tiempo completo

    About Buscojobs EspañaBuscojobs España is proud to partner with Member Loyalty Group in search of a highly skilled Program Support Specialist.Job DescriptionThis role requires a detail-oriented individual with excellent communication skills to provide top-notch support to our clients. The successful candidate will work closely with the Program Support...

  • Sales Representative

    hace 7 meses


    Buenos Aires, Argentina GBS Group A tiempo completo

    **To be considered for this position you must be fully Bilingual in English & Spanish**Compensation**: Base: $2,000/month + incentives and sales commissions (contractor role) **Location**: Remote At GBS Group, we take pride in serving our clients with their interests as our top priority. As a Sales Representative at GBS Group, you are tasked with the...


  • Buenos Aires, Argentina LatamCent A tiempo completo

    **ABOUT THE COMPANY** Growth Era is a leading Sales Development as a Service and growth solutions company, with a passion for generating high-quality sales pipeline and funnel management for a wide range of organizations. Growth Era's unique business model provides a full-scale, multi-channel outreach Sales Development Department to its clients, all for a...


  • Buenos Aires, Argentina Steer health A tiempo completo

    **Description** They are responsible for onboarding clients, proving the concept of Steer services, and stimulating client engagement of products that are used by large client teams Build, develop and manage relationships with a variety of clients ranging from senior C-levels to more junior client professions in IT, Marketing, Finance, Legal, and Sales...

  • Sales Representative

    hace 2 semanas


    Buenos Aires, Argentina Graphic Makers and Printers A tiempo completo

    Junior Sales Representative Company Name: Graphic Makers & Printers Job Type: Remote, Part-Time (5-hour shifts) Schedule: Monday to Friday, 7pm-12am Argentina time GMT-3 Employment Type: Independent Contractor Location: LATAM Countries (Remote) At Graphic Makers & Printers, we specialize in high-quality printing services and custom designs, helping...


  • Buenos Aires, Argentina Graphic Makers and Printers A tiempo completo

    **Junior Sales Representative**: **Company Name**: Graphic Makers & Printers **Job Type**: Remote, Part-Time (5-hour shifts) **Schedule**: Monday to Friday, 7pm-12am Argentina time GMT-3 **Employment Type**: Independent Contractor **Location**: LATAM Countries (Remote) At **Graphic Makers & Printers**, we specialize in high-quality printing services and...


  • Buenos Aires, Argentina Measured A tiempo completo

    **Who We Are**: Measured is the pioneer and leader of incrementality-based measurement and optimization for consumer brands. Leading brands use our elegant, all-in-one platform to manage, test, plan, and optimize over $15 billion in full-funnel media investments. Since 2017, we have helped marketers prove the incremental impact of their advertising and...


  • Buenos Aires, Argentina Visa A tiempo completo

    Company Description Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure...


  • Buenos Aires, Argentina GBS Group A tiempo completo

    **To be considered for this position you must be fully Bilingual in English & Spanish** **Compensation**: Base: $2,000/month + incentives and sales commissions (contractor role) **Location**: Remote At GBS Group, we take pride in serving our clients with their interests as our top priority. As an Inbound Sales Representative at GBS Group, you are tasked...