Sr. Client Success Manager

hace 1 semana

Buenos Aires, Argentina LatamCent A tiempo completo

**ABOUT THE COMPANY**

Growth Era is a leading Sales Development as a Service and growth solutions company, with a passion for generating high-quality sales pipeline and funnel management for a wide range of organizations. Growth Era's unique business model provides a full-scale, multi-channel outreach Sales Development Department to its clients, all for a fraction of the cost of building and managing this function in-house.

Leveraging specialized talent, economies of scale and continuous analytics over a large volume of outreach, Growth Era feeds its clients Sales pipeline with unmatched results.

**ABOUT THE ROLE**

Growth Era is looking for its next **Client Success Manager**, who will ensure high client satisfaction and retention through effective communication, strategic problem-solving and prompt, professional management of client requests.

As a Client Success Manager, you will be the primary contact for the client. You will forge a long-term relationship with the clients you manage, building trust in Growth Era and clarity to the value we bring to our clients' organization. In turn, the role comes with a huge scope for professional growth. You will work in an innovative and supportive team-based work environment driven by an ethos of Excellence.

**The core areas of your role will involve**:

- Client relationship and satisfaction
- Strategic collaboration on client growth goals and alignment of outreach strategy
- Project management

**More specifically, within this role, you will**:

- Manage 15 to 20 client accounts and act as their primary point of contact at Growth Era
- Maintain high client satisfaction, account retention and identify service expansion opportunities to grow the relationship
- Effectively communicate the value of the services provided to clients
- Manage issues with strong analytical and strategic thinking to ensure prompt, effective resolution
- Consistently analyze account results data to prepare and present reporting on weekly client update meetings
- Continuously evaluate outreach strategy (playbook) and collaborate with clients and communicate with the internal team to optimize performance
- Collaborate with clients to set appropriate sales meeting targets
- Maintain accurate records in Growth Era systems relevant to your position
- Work closely with the Sales Operations Managers, the SDR Managers, and the SDRs

You will receive a comprehensive one-month training program as a part of the onboarding. You will gain the specific experience for success in the Client Success Manager role in a supportive, professional environment.

**ABOUT YOU**

Growth Era is looking for an ambitious professional with experience in client-facing roles, who shares our Core Values as an organization (Truth, Effort, Service, Gratitude, Humility).
**More specifically, in order to excel in this role, you need to have**:

- 2+ years of experience in B2B account management
- Experience with project management tools and sales enablement software
- Proficiency in G-Suite and Microsoft Office tools
- Professional approach to work and entrepreneurial mindset
- Excellent verbal and written communication skills and a comfort level working with C-suite level client contacts and build trusting relationships
- Excellent analytical skills

**Brownie points for**:

- Work experience in sales and marketing, sales management, and/or cold outreach
- A university degree in Business Management, Sales, or related field
- Experience with Apollo.io and LinkedIn Premium

**WHAT WE OFFER**

**Whats in it for you?**
- Strong base salary: $2000-$2500 a month
- Performance-driven bonus structure: Additional $1000-$2000 a month
- Paid Time Off
- Fully remote and full-time contract
- Working hours with an overlap with company hours (8 AM - 4 PM EST, Monday to Friday)
- Opportunity to be a part of a fast-growing company with an innovative, high energy culture
- A working environment that always hears your voice / open and free communication
- Opportunity for professional growth and career development

  • Sr. Client Success Manager

    hace 2 semanas

    Buenos Aires, Argentina LatamCent A tiempo completo

    ABOUT THE COMPANYGrowth Era is a leading Sales Development as a Service and growth solutions company, with a passion for generating high-quality sales pipeline and funnel management for a wide range of organizations. Growth Era's unique business model provides a full-scale, multi-channel outreach Sales Development Department to its clients, all for a...

  • Client Success Manager- 0226

    hace 4 semanas

    Buenos Aires, Argentina Bionic Talent A tiempo completo

    **About the client**: Our client is a leading digital marketing agency based in the USA with very specific and targeted clients. They are looking for an experienced Client Success Manager who has the right people skills to fulfill this role successfully. **About the role**: **Experience in healthcare marketing is a plus.** **What you'll be doing**: -...

  • Customer Success Manager

    hace 3 semanas

    Capital Federal, Buenos Aires, Argentina Auravant A tiempo completo

    **Descripción del puesto**: Nos encontramos en la búsqueda de profesionales agronómicos con experiência en gestión de clientes para sumarse al equipo comercial como **Customer Success Manager**. **_Principales responsabilidades:_** - Trabajar de manera directa con los clientes, asegurando que reciban los recursos y la asistencia necesaria para alcanzar...

  • Customer Success Manager

    hace 3 semanas

    Capital Federal, Buenos Aires, Argentina Teradata A tiempo completo

    What You'll Do The Customer Success Manager is a strategic customer facing position focused on increased adoption of Teradata technologies and value realization of their investment. You will advocate Teradata to drive success across multiple customer outcomes. The Customer Success Manager is highly respected for their knowledge, skills, and empathy to meet...

  • Customer Success Manager

    hace 2 semanas

    Buenos Aires, Argentina Ailet A tiempo completo

    Customer Success Manager (Account) Required work experience: 1-3 years Full time, remote work **About the company** We’re Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators....

  • Client Success Lead

    hace 3 semanas

    Buenos Aires, Argentina Reply Pro A tiempo completo

    **Client Success Lead** Are you a proactive, energetic, and skilled professional? Are you passionate about client satisfaction and marketing? If so, Reply Pro wants to hear from you! Reply Pro is a growing SaaS company that offers omnichannel Customer Experience (CX) management for local businesses. We help clients manage customer interactions, streamline...

  • Customer Success Manager

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Auravant A tiempo completo

    Descripción del puesto:Nos encontramos en la búsqueda de profesionales agronómicos con experiência en gestión de clientes para sumarse al equipo comercial como Customer Success Manager._Principales responsabilidades:_ Trabajar de manera directa con los clientes, asegurando que reciban los recursos y la asistencia necesaria para alcanzar sus objetivos....

  • Customer Success Manager

    hace 1 semana

    Buenos Aires, Argentina Sur A tiempo completo

    As a Customer Success Manager, your mission is to work with our clients to make sure they're getting as many quality leads while making the process friction-less for them. This role will be client facing. Your biggest priorities are: - Build strong long term relationships with clients - Manage projects to make sure everything is done...

  • Client Success Manager

    hace 3 semanas

    Buenos Aires, Argentina Bionic Talent A tiempo completo

    **About the Client**: Our client is a leading digital marketing agency based in the USA. Specializing in cutting-edge digital marketing services tailored for dental practices. With a commitment to innovation and excellence, they foster a forward-thinking work environment where individuals can thrive and significantly impact dental marketing. **About the...

  • Customer Success Manager

    hace 3 semanas

    Buenos Aires, Argentina Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Customer Success Manager

    hace 6 días

    Buenos Aires, Argentina Salesforce A tiempo completo

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Client Success Lead

    hace 2 semanas

    Buenos Aires, Argentina Reply Pro A tiempo completo

    Client Success LeadAre you a proactive, energetic, and skilled professional? Are you passionate about client satisfaction and marketing? If so, Reply Pro wants to hear from youReply Pro is a growing SaaS company that offers omnichannel Customer Experience (CX) management for local businesses. We help clients manage customer interactions, streamline...

  • Customer Success Manager

    hace 3 semanas

    Buenos Aires, Argentina Workwolf A tiempo completo

    Are you passionate about being part of a fast-paced environment? Do you enjoy working as a team to help others achieve their goals while achieving your own? Workwolf is on the hunt for a passionate and results-driven Customer Success Manager to join our team. As a CSM, you will play a pivotal role in ensuring our clients maximize the value of our platform,...

  • Customer Success Manager

    hace 2 semanas

    Buenos Aires, Argentina Neo Mark Media LLC A tiempo completo

    About Us: At Neo Mark Media, our vision is to be the transformative force in the sales industry, helping companies of all sizes overcome traditional challenges and thrive in an advanced digital market. We revolutionize the sales industry by providing innovative tools and digital marketing strategies that empower entrepreneurs, ease their daily burdens, and...

  • Customer Success Manager

    hace 2 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Auravant A tiempo completo

    Nos encontramos en la búsqueda de profesionales agronómicos con experiência en gestión de clientes para sumarse al equipo comercial como Customer Success Manager.Principales responsabilidades: Trabajar de manera directa con los clientes, asegurando que reciban los recursos y la asistencia necesaria para alcanzar sus objetivos. Analizar el nível de...

  • Customer Success Manager

    hace 3 semanas

    Capital Federal, Buenos Aires, Argentina Auravant A tiempo completo

    Nos encontramos en la búsqueda de profesionales agronómicos con experiência en gestión de clientes para sumarse al equipo comercial como Customer Success Manager. **Principales responsabilidades**: Trabajar de manera directa con los clientes, asegurando que reciban los recursos y la asistencia necesaria para alcanzar sus objetivos. Analizar el nível de...

  • Customer Success Manager

    hace 2 semanas

    Buenos Aires, Argentina Ailet A tiempo completo

    Customer Success Manager (Account)Required work experience: 1-3 yearsFull time, remote workAbout the companyWe're Ailet, a leading tech company providing high-tech services to the FMCG/Retail sector using image recognition technologies to boost sales efficiency. Our solutions grant real-time measurements of the most relevant shelf indicators. We help brands...

  • Customer Success Manager

    hace 2 semanas

    Buenos Aires, Argentina Salesforce A tiempo completo

    Job CategoryCustomer SuccessJob DetailsAbout SalesforceWe're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and...

  • Customer Success Manager

    hace 4 semanas

    Buenos Aires, Argentina Auravant A tiempo completo

    Nos encontramos en la búsqueda de Ingenieros/as Agrónomos /as con marcado perfil comercial para sumarse a nuestro equipo como: CUSTOMER SUCCESS MANAGER **Principales responsabilidades del rol**: Gestionar la relación con clientes por medio de acciones de capacitación, onboarding y asesoramiento constante en el uso de la herramienta Analizar el nível de...

  • Customer Success Manager

    hace 1 mes

    Buenos Aires, Argentina Sur A tiempo completo

    As a Customer Success Manager, your mission is to work with our clients to make sure they're getting as many quality leads while making the process friction-less for them. This role will be client facing. Your biggest priorities are: Develop & optimize cold email campaigns that drive results Build strong long term relationships with clients Manage projects...