Customer Success Manager
hace 2 semanas
Are you passionate about being part of a fast-paced environment? Do you enjoy working as a team to help others achieve their goals while achieving your own?
Workwolf is on the hunt for a passionate and results-driven Customer Success Manager to join our team. As a CSM, you will play a pivotal role in ensuring our clients maximize the value of our platform, achieve their business objectives, and cultivate long-term partnerships with our company. You would be joining an exciting, hardworking, remote and flexible team that is relentlessly focused on revolutionizing how companies hire in today’s world.
**About the role**
Team: Sales & Marketing
Earning Potential: $1,000+ USD monthly
Location: Remote
Hours: 9:00am - 5:00pm EST (flexible)
Start Date: Flexible
Career Path: Customer Success, with the potential to move into Sales
**How we’ll set you up for success**
- Complete onboarding program to understand the industry, platform, and ICP
- Access to the entire team daily for support (dev team and sales)
- Ongoing professional development, book club, levelling up skill set, coaching sessions
**About you**
- 2+ years' experience in B2B sales, client retention/success, telemarketing/phone prospecting, or business development in a high-tech or SaaS industry
- Ability to build rapport on the phone and in virtual meetings
- Experience in high-volume outbound sales prospecting and client retention strategies
- Experience with tools such as Apollo, Hubspot, LinkedIn Sales Navigator
- Familiar with PC or Mac systems and the Google + Microsoft Suite
- Flawless English communication skills; both written and oral
- Demonstrated ability to work solo as well as being a productive team member, making outbound calls every day
- Must be an excellent problem-solver and willing to collaborate in an exceedingly competitive environment
- Any previous sales training is great
**About Workwolf
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