Customer Service Leader
hace 4 días
En Compra Gamer buscamos Customer Service Leader Si tenes ganas de sumarte a uno de los ecommerce en productos gamer más importante del país, no dudes en postularte Tu principal objetivo será gestionar y supervisar los procesos que vinculan el sector comercial (Call Center y Postventa), en pos de la satisfacción del cliente asegurando un buen servicio y contribuyendo al cumplimiento de los plazos acordados. Tus desafíos: - Asistir al Gerente Comercial y ser el interlocutor con la sección operativa. - Supervisar y brindar herramientas al equipo comercial para garantizar la excelencia en el servicio. - Identificar los KPI apropiados para monitorear el desempeño y el progreso. - Analizar y proponer mejoras en los procesos - Emitir reportes e informes de gestión - Brindar soporte continuo a los clientes internos y externos - Tareas administrativas de backoffice
Somos la empresa argentina de ecommerce N° 1 en la venta de productos para la industria gamer.
**Requisitos**:
**Requisitos**: Graduado o estudiante avanzado universitario de carreras en comercio exterior, Adm de empresa o afines. Sólida experiência relacionada a la posición Experiência en CS KPIs Capacidad de Team Manager ️ Inglés Intermedio. Competencias: Capacidad de organización y planificación. Liderazgo y Comunicación.Buena capacidad analítica
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