Sr Customer Experience Analyst

The Sr Analyst, Enterprise CX will play a critical role in elevating analytical rigor, insights development, and process consistency across individual CX teams within the organization. This individual will be a highly data-driven professional with strong technical skills, including proficiency in Power BI, SQL, and standard statistical methods. They will...

The Sr Analyst, Enterprise CX will play a critical role in elevating analytical rigor, insights development, and process consistency across individual CX teams within the organization. This individual will be a highly data-driven professional with strong technical skills, including proficiency in Power BI, SQL, and standard statistical methods. They will...

¡En Cocos, creemos que invertir es fácil y para todos! Perseguimos nuestro sueño de agrandar el mercado de capitales, democratizando el acceso a las inversiones para todos los argentinos/as. Queremos que puedan proteger sus ahorros, hacer crecer su patrimonio y alcanzar la libertad financiera que merecen. Contamos con un equipo increíble, formado por...

**Reporting and Analytics (60%)** - Conduct detailed data analysis of complex data sets using tools such as SQL and Power BI to evaluate CX/EX initiatives, leveraging statistical methods such as correlation, regression analysis, and significance testing to derive meaningful insights. - Perform analysis on available data including voice of the customer (VOC)...

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. As Customer Experience Analyst , you’ll play a vital part in our success, who owns the end-to-end customer experience in compliance with all company procedures. We...

Newell Brands seeks a dedicated Customer Marketing Analyst to drive commercial strategy and enhance the shopping experience in an omnichannel world. The ideal candidate will have experience in Customer Marketing / Trade Marketing for consumer goods companies with expertise in the Modern trade channel.Key Responsibilities:Define and execute Newell's...

**Job title**: AFLA BG Internal Controls Sr Analyst - IC Sr Analyst **BG/BU**: AFLA **Location**: Martinez, Buenos Aires. **Job family**: Finance **Reports to **_(Title):_** BG Internal Controls Manager - IC Manager **1. Job Overview** The BG Internal Controls Team (IC Team) will be responsible for designing and implementing a holistic risk and control...

Customer Experience SupervisorWe are seeking a highly skilled Customer Experience Supervisor to join our team at Maersk. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and driving business growth through strategic logistics management.Key Responsibilities:Lead a team of Customer...

Step into our world of creativity and joy! Senior Customer Care Analyst - Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness and humility, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions that make people look and feel good....

**Company Overview:**We are a leading travel experience provider dedicated to crafting unforgettable adventures for our clients. With a passion for delivering exceptional customer service, we seek a skilled Customer Experience Specialist to join our team.**Estimated Salary:** €40,000 - €50,000 per year (dependent on experience)**Job Description:**As the...

We're looking for a **Customer Experience Manager** to join the team and be responsible for the overall management of global client contracts, overseeing the development and implementation of strategies to improve the overall customer experience. You will work closely with cross-functional teams such as Network, DevOps, Marketing, and Sales to ensure that...

About Us:Cuckoo is a UK-based broadband provider dedicated to delivering exceptional customer experiences. Our team strives to make customers feel valued and supported, ensuring their lives are easier and broadband speeds faster.We've received top ratings for our customer service from MoneySavingExpert, and we're committed to becoming the UK's most...

About Us:We're Cuckoo, a company dedicated to delivering exceptional broadband experiences that exceed our customers' expectations. Our mission is to create smooth and stress-free journeys for our users, providing the best support when it's needed.Our Customer Care team plays a vital role in achieving this goal, offering an excellent customer experience...

Control, seguimiento y resolución de tickets del cliente a través de Jira con el fin de minimizar la cantidad de rebotes por calidad. - Checkpoint de proyectos y cuentas de cada cliente, reuniones scrum, cumplimiento de los procedimientos de D&D y Calidad. - Documentar y armar HowTOs para clientes; - Control de calidad y testing de proyectos - Atención de...

Job Title:Customer Experience DirectorAbout the Role:The Customer Experience Director will oversee the daily operations of our call center, driving performance, customer satisfaction, and team development. This role includes recruiting, training, and managing call center agents, ensuring operational efficiency, and collaborating with other departments to...

At David Kennedy Recruitment, we are seeking a highly skilled Customer Care Specialist to join our client's team in Slovenia. This is a full-time position that offers the opportunity to work remotely and provides an excellent remuneration package based on experience, skills, and performance.About the RoleThis role involves delivering exceptional customer...

WorldLine’s head quarter is located in Amsterdam, The Netherlands. For our office in Buenos Aires, we are in search of a highly motivated **Customer Experience Expert** **who will make a significant contribution to our growth strategy. **Purpose of Role** The Customer Experience Expert is responsible for the operational relationship of customers. He/she...

WorldLine’s head quarter is located in Amsterdam, The Netherlands. For our office in Buenos Aires, we are in search of a highly motivated Customer Experience Expert who will make a significant contribution to our growth strategy. Purpose of Role The Customer Experience Expert is responsible for the operational relationship of customers. He/she is...

Ovextech is seeking a skilled Customer Experience Expert to enhance customer relationships and drive business growth. This role involves tracking customer interactions, addressing queries, and identifying opportunities for improvement.Job Responsibilities:Monitor customer experiences across various touchpoints, devices, and channels.Collaborate with...

At Cross Border Talents, we are seeking experienced Customer Care Specialists to join our team. As a key member of our customer support team, you will provide top-notch service to customers of an e-commerce brand from the comfort of your home in Montenegro.Key Responsibilities:Deliver technical-based customer assistance via voice, chat, and email promptly...