Customer Service Engineer Invivo

hace 2 semanas


Buenos Aires, Argentina Siemens Healthineers A tiempo completo

¿Queres ayudar a crear el futuro del cuidado de la salud?
Siemens Healthineers es un lugar para las personas que dedican su energía y pasión a esta importante causa.

Reflejamos nuestro espíritu pionero combinado con nuestra larga historia de ingeniería en la industria de la salud, que se encuentra en constante evolución.

Te ofrecemos un ambiente flexible y dinámico en donde tendrás tu espacio para crecer personal y profesionalmente.

¿Suena interesante?

Entonces unite a nuestro equipo como Ingeniero de Servicio para nuestro negocio de InVivo

MISIÓN DE LA POSICIÓN


Lograr un desempeño enfocado en una alta satisfacción de clientes, mediante la ejecución de las actividades de servicio asignadas, tales como: instalación, puesta en marcha, mantenimiento preventivo, mantenimiento correctivo, y actualizaciones de equipos de diagnóstico por imágenes en Argentina; cumpliendo los estándares de calidad establecidos lineamientos del negocio.


TAREAS Y RESPONSABILIDADES

  • Ejecutar en tiempo y forma las actividades asignadas dentro de su área de incumbencia.
  • Actuar como interlocutor frente a toda inquietud o necesidad del cliente.
  • Registrar y reportar en tiempo y forma los trabajos según herramientas y procesos establecidos.
  • Realizar interconsultas técnicas y escalaciones si se requiere.
  • Dar seguimiento, establecer plan de acción y comunicarlo adecuadamente, en los casos que lo ameriten.

REQUISITOS GENERALES

  • Graduado en Ingeniería Electrónica, Electromecánica, Electromedicina, Biomédica, o Bioingeniería (Preferente)
  • Experiência en equipamiento de tomografía computada y/o resonancia magnética y/o Rayos X serán un plus altamente valorado.
  • Capacidad de trabajo bajo presión.
  • Capacidad de interlocución con clientes.
  • Disponibilidad para viajar.
  • Disponibilidad para realizar guardias.
  • Contar con movilidad propia.
  • Nível de inglés para comunicación oral y escrita.

COMPETENCIAS REQUERIDAS

  • Orientación al cliente.
  • Capacidad analítica para resolución de problemas complejos.
  • Capacidad de trabajo en equipos multidisciplinarios.
  • Orientación a los resultados del Negocio y cumplimiento de procesos establecidos.

Ser parte de nuestro equipo de Customer Service.
Siemens Healthineers es una compañía líder en tecnología médica global. Más de colegas dedicados, en más de 70 países, son impulsados a formar el futuro de la salud.

Un estimado de 5 millones de pacientes alrededor de todo el mundo, se benefician todos los días gracias a nuestras innovadoras tecnologías y servicios en el área de diagnóstico, imagen terapéutica, diagnóstico por imagen y medicina molecular, como también de nuestros servicios digitales y empresariales de salud.




¿Curiosidad sobre nuestra cultura?

Nuestra cultura abarca diferentes perspectivas, un debate abierto y la voluntad de desafiar lo convencional. El cambio constante es un aspecto de nuestro trabajo. Aspiramos a liderar el cambio en nuestra industria, en lugar de simplemente reaccionar ante el cambio. Es por esto que te invitamos a tomar nuevos desafíos, probar tus ideas y celebrar el éxito.

Organization:
Siemens Healthineers

Company:
Siemens S.A.

Experience Level:
Experienced Professional

Full / Part time:
Full-time
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