Customer Service Intern

hace 2 semanas

Buenos Aires, Argentina Philips A tiempo completo

Job Title

Customer Service Intern

Job Description

Job title:
Customer Service Intern

Your role:

  • Executes technical service to the requests, problems, or planned service activities. These can be coordinated, scheduled, and with prepared action plans from the customer care center. Solutions or actions should be carried out following regulatory guidelines, processes & procedures.
  • Solutions provided using remote/onsite diagnostics, troubleshooting techniques, service technical information, or knowledge, executing service work orders, and keeping the customer informed of the service status.
  • Focuses on First Time Right ensuring there is a clear action plan, with parts (if required), and diagnosis before the onsite visit.
  • Handles complaints & escalations to ensure accurate and timely analysis, registration, and action.

You're the right fit if:
1. Currently studying Biomedicine, Biomedical Engineering, or related careers
2. Good communication skills
3. Proactive
4. Teamwork

About Philips
We are a health technology company. We built our entire company around the belief that every human matters and we won't stop until everybody everywhere has access to quality healthcare. Do the work of your life to help the lives of others.

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