![Selina](https://contents.bebee.com/companies/ar/selina/avatar-M0PE7.png)
Experience Leader
hace 2 semanas
Who we are
Our Mission is to inspire authentic and meaningful connections.
Selina was born out of a desire to celebrate the nomadic lifestyle: to experience our planet's most beautiful places, to build community, to engage with locals and fellow travelers, to work and enjoy new adventures.
What the role is
The Experience Leader will be our #1 fan Is the heart and soul of Selina, leading the Experiences at the unit level by bringing the location's concept to life, ensuring we deliver memorable experiences to our guests, visitors, and staff aligned with our brand and mission.
This role will be successfully executed by managing all the content, programming design and execution at the location working hand in hand with internal and external parties, managing the required support from other departments' staff and in close relation with the Cluster Experience Manager.
The key to excelling in this role is to have a social personality, enjoy interacting with people from around the world on a daily basis, be well-organized, to have great time management skills, strategic creativity and critical observation skills.
What you will be doing
- To be Selina's #1 Fan: Connect with guests and make sure to promote all experiences. Transmit knowledge, passion, emotion, energy and motivation to the location team.
- Heart of guest experience: Engage with customers involving the entire team throughout your shift (especially be present during check in and check out hours in order to receive feedback from guests).
- Implement the Welcome Drink. Daily gathering for new checkins in order to connect between travelers.
- Daily Property Walk and following the Experience Checklist at least twice a week.
- Owner of Whatsapp Location Guest Chat. In charge of keeping it alive and a place to connect.
- Continuously Communicate & Follow Up on experience objectives and Destination Index metrics action plans with the support of the Cluster Experience Manager and the Cluster General Manager.
- Compliance on music (Soundtrack). Properly running the official Selina playlist, controlling the right volume and music selected throughout the day.
- Own the physical communication on location (brand & marketing guidelines) in its proper implementation and constant update. (print & place)
- Support content creation for social media at location level.
- Provide team leadership, mentorship and supervision to locationbased staff for Experience metrics success.
- Tell guests and visitors about our tours and transportation. Share the characteristics of these unique experiences that will help them create unforgettable memories.
- Promote the sale of Cowork, Retail, T&T, Surf, Spa and wellness during their shift and communicate to the rest of the team their individual daily and weekly targets, and be the engine that moves them to achieve their targets (hence the importance of the profile).
- Support management of local community relations.
- Coordinate residency & Exchange programme at the location, receiving content creators and supporting them on getting the best images/photos/experiences that the location has to offer.
- Weekly and monthly activities, programming, planning and execution, with guidance of the Cluster Experience Manager
- Replying to all online guest reviews and feedback in a timely and informative manner, while staying professional and courteous.
- Be the point of contact for the Location Experience Board when on site.
What you need for the role
- Previous experience in hotels, restaurants and managing on site activities. Experience working with lifestyle brands and marketing of events is an advantage.
- Knowledge of PMS system is an advantage.
- Certification in any wellness related teaching (Yoga, Meditation, personal training, etc) is an advantage.
- Experience with PR, brand management, event production, retail, design, and festivals is an advantage.
- Grassroots experience working in multicultural environments with a diverse group of local and global stakeholders.
- Experience in managing community relations.
- Microsoft Office and Google G-Suite proficiency.
- Knowledge and sensitivity of local culture.
- Social, energetic & fun spirited personality.
- Time management skills.
- Creativity.
- Ability to network and negotiate.
- Experience in group facilitation.
What can you expect
- Competitive salary
- No dress code
- Petfriendly (as long as your pet is friendly)
- Multiple online training opportunities
- Cultural events and wellness activities at Locations. Volunteering with Selina Gives Back; because sharing is caring
- Huge Selina experience discounts on your stay, food & fun for you AND your friends & family (you can expect to become even more popular among your friends)
- Have your birthday off
- Amazing referral program with cash and global holiday packages; we know you hang out with other great people
-
Tls Platinum Argentina Team Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoTLS Platinum Argentina Team LeaderAmerican Express is looking for a Team Leader for its Premium Membership Travel and Lifestyle Services, who will be responsible to lead a team of experienced travel professionals who provide exceptional services, particularly at the high and luxury lifestyle segment.Our customers expect flawless service and look for a unique...
-
Team Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the Way. We've Got Your Back.**With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a...
-
Actuarial Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina MetLife A tiempo completoLocation(s)- Posting Location: Capital Federal, Ciudad Autónoma de Buenos Aires Country Argentina Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 22May2024 Job ID 2660Description and Requirements:Role Value Proposition: MetLife is an industry leader in the United States Pension Risk Transfer space, and the...
-
Ppm Technical Program Leader/ Scrum Master
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Siemens A tiempo completoTechnical Program Leader/ Scrum MasterAbout UsImagine a company that combines the dynamic energy of a start-up and the backing of Siemens, a global powerhouse. A company where ideas, passion, and ingenuity are valued - and - vital to solve the next generation of smart building challenges and help customers achieve net carbon zero goals.Enlighted is...
-
Team Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Team Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Team Leader Premier Support
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Lenovo A tiempo completoGeneral Information: Req # WD Career area:ServicesCountry/Region: Argentina State: Capital Federal City: CABA Date:Wednesday, January 18, 2023Working time: FulltimeAdditional Locations:CABA Capital Federal ArgentinaWhy Work at Lenovo:Here at Lenovo, we believe in smarter technology that builds a brighter, more sustainable and inclusive future for our...
-
Meetings and Events Account Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina American Express Global Business Travel A tiempo completoAmex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.Ready to explore a career path? Start your journey. Functions as primary client liaison...
-
Team Leader Customer Service
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Amex A tiempo completoYou Lead the Way. We've Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career...
-
Service Center Team Leader
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Adecco A tiempo completoBUSCAMOS TALENTOS,EN ADECCO TE ESTAMOS BUSCANDOAim of the job:Responsibilities Serve as a single first point of contact for the customer and system users for solution service and support, including participation / contribution to Customer meetings (related to Customer support and service). Coordination with the local Field Service & Support and local IT...
-
Preboarding Specialist
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Cielo Talent A tiempo completoCompany Description:Are you ready to accelerate your career? Join Cielo as a Preboarding Specialist A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your successCielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. We create careers...
-
HRbp
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina MetLife A tiempo completoWith more than 150 years in business and presence in more than 40 countries, MetLife is leading the global transformation of the insurance industry. United in purpose and with different perspectives, we are a collaborative community of more than collaborators worldwide, committed in building a more confident future for all of our stakeholders — employees,...
-
Trade & Shopper Marketing Ph
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Philips A tiempo completoJob Title: Trade & Shopper Marketing PHJob title:Trade and Shopper MarketingYour role: Defines with Consumer Marketing leader local shopper activation planning and makes it customerspecific (delivers input to Integrated Key Account plan incl. Local Shopper Activation Plan), in line with overall Local Marketing Activation plan (LMAP) Initiate and realize...
-
Aps Senior Consultant
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Avaya A tiempo completoAbout Avaya:Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communications experiences for our clients, their employees, and their customers. Every minute...
-
Acquisition Account Executive
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Dynatrace A tiempo completoExecute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts Drive new logo acquisition' focusing on landing and expanding Dynatrace usage Consult with VP and Clevel executives to develop and implement an effective enterprisewide strategy that maximizes the value delivered by Dynatrace; position...
-
Expansion Account Executive
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Dynatrace A tiempo completoExecute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts Drive new logo acquisition; while working with existing customers to retain and expand Dynatrace usage Consult with VP and Clevel executives to develop and implement an effective enterprisewide strategy that maximizes the value delivered by...
-
Lider de Experiencia en Palermo
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Selina A tiempo completoWho we areOur Mission is to inspire authentic and meaningful connections.Selina was born out of a desire to celebrate the nomadic lifestyle: toexperience our planet's most beautiful places, to build community, toengage with locals and fellow travelers, to work and enjoy new adventures.What the role is?The Experience Leader will be our #1 fan Is the heart and...
-
Lead Services Specialist 2
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina GE Gas Power A tiempo completoJob Description Summary:Responsible for handling transactions, producing, assembling, and delivering replacement/repair parts and equipment as part of a Services agreement or order.Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop...
-
Trade & Shopper Marketing Ph
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Philips A tiempo completoJob Title: Trade & Shopper Marketing PHPhilips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.But it's not just what we do, it's who we are. We are 80,000, wonderfully unique individuals,...
-
People & Culture Coordinator
hace 2 semanas
Buenos Aires, Buenos Aires C.F., Argentina Cielo Talent A tiempo completoCompany DescriptionAre you ready to accelerate your career? Join Cielo as a People & Culture Coordinator. A career at Cielo will give you the opportunity to work with the industry's smartest people and to take ownership of your successCielo is a brand that reflects our big idea - that talent is rising - and with it our opportunity to rise above. We create...