Empleos actuales relacionados con Customer Support Team Leader - Buenos Aires - BetWarrior

  • Customer Support Team Leader

    hace 4 meses

    Buenos Aires, Argentina BetWarrior A tiempo completo

    **JOIN OUR TRIBE!** Do you strive for **excellence**? Do you embrace **innovation**? We are here to create **exceptional** online entertainment **experiences**, offering our clients the chance to win in a **transparent**, **safe** and **responsible** way. We are BetWarrior. We welcome **passionate** warriors and are currently looking for a **Customer...

  • Customer Support Team Leader

    hace 4 meses

    Buenos Aires, Argentina Owners A tiempo completo

    **About Owners** Join us on our mission to modernize the way property managers and Hispanic Pros work together. Our platform starts with Hispanic Pros who are compliant and ready to work with Property Managers. We allow property managers to connect with Pros to fulfill services and contracts of all sizes and scopes, while enabling Pros to market their...

  • Team Leader of Support Consultants

    hace 4 meses

    Buenos Aires, Argentina Gorgias A tiempo completo

    Everything we do is for our customers, and we’re currently serving over 12,000+ ecommerce merchants, including : Steve Madden, Timbuk2, Decathlon, and Sports Illustrated. They love us for our innovative product, our focus on their ecommerce needs, and, of course, our lightning-fast customer service response time. We raised $25 million in our Series B...

  • Team Leader of Support Consultants

    hace 4 meses

    Buenos Aires, Argentina Gorgias A tiempo completo

    Everything we do is for our customers, and we’re currently serving over 12,000+ ecommerce merchants, including : Steve Madden, Timbuk2, Decathlon, and Sports Illustrated. They love us for our innovative product, our focus on their ecommerce needs, and, of course, our lightning-fast customer service response time. We raised $25 million in our Series B...

  • Customer Service Team Leader

    hace 3 días

    Buenos Aires, Argentina Ecolab A tiempo completo

    The **Associate Customer Service Supervisor or Team Leader** will manage daily Customer Service operations with the primary focus on providing support, training, and work direction to team members. The Associate Customer Service Supervisor monitors the team and individual performance and reviews areas that need improvement. **What’s in it For You**: -...

  • Product Support Team Leader LATAM

    hace 3 semanas

    Buenos Aires, Argentina Singular A tiempo completo

    Singular is a cutting-edge attribution and marketing analytics platform that empowers marketers with actionable insights from unified data. By collecting, aggregating, and normalizing upper-funnel campaign marketing data from diverse channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all their...

  • Product Support Team Leader LATAM

    hace 4 meses

    Buenos Aires, Argentina Singular A tiempo completo

    Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel attribution data, marketers can measure ROI from every touchpoint across all...

  • Team Leader

    hace 4 meses

    Capital Federal, Buenos Aires, Argentina Amex A tiempo completo

    **Y**ou Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you...

  • Team Leader

    hace 4 meses

    Capital Federal, Buenos Aires, Argentina Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Support Customer Succes

    hace 3 meses

    Capital Federal, Buenos Aires, Argentina Automóviles San Jorge S.A. A tiempo completo

    El encargado de Support de Customer Success debe dar soporte a dicha área, con la cartera de clientes de los asesores, escucha de llamados, verificación de cumplimiento de procesos,y también dar soporte al team leader del área en lo que requiera. **Responsabilidades y Tareas**: Dar soporte al área de Customer Success. Dar soporte a la team...

  • Product Support Team Leader LATAM

    hace 2 semanas

    Buenos Aires, Argentina Singular A tiempo completo

    About the RoleSingular is a cutting-edge attribution and marketing analytics platform that empowers marketers to make data-driven decisions. We're seeking an experienced team lead to join our LATAM team, responsible for overseeing a new team of technical support engineers. As a key member of our customer service department, you'll be expected to provide...

  • Customer Service Team Leader

    hace 3 meses

    Buenos Aires, Argentina Ecolab A tiempo completo

    The primary focus of this position is to provide support, training, and work direction to team members. The **Customer Service Team Lead**monitors the team and individual performance and reviews areas that need improvement. **What’s in it For You**: - The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve...

  • Customer Service Team Leader

    hace 4 meses

    Buenos Aires, Argentina Ecolab A tiempo completo

    JOB DESCRIPTION The primary focus of this position is to provide support, training, and work direction to team members. The Customer Service Team Lead monitors the team and individual performance and reviews areas that need improvement.  What’s in it For You: ·The opportunity to take on some of the world’s most meaningful challenges, helping...

  • Team Leader Customer Service

    hace 4 meses

    Capital Federal, Buenos Aires, Argentina Amex A tiempo completo

    **You Lead the Way. We’ve Got Your Back.** With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create...

  • Team Leader Customer Experience

    hace 3 meses

    Buenos Aires, Argentina Ualá A tiempo completo

    Buenos Aires - Customer Experience Descripción **#SomosUalá,** una fintech que nació de la convicción de trabajar por la inclusión financiera y en un producto digital basado en las últimas tecnologías. Queremos que más gente tenga acceso al sistema financiero, que puedan realizar sus transacciones personales de manera más fácil, transparente,...

  • Team Leader

    hace 4 semanas

    Buenos Aires, Argentina AMEX A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Global Services Group team at American Express. As a Team Leader, you will be responsible for leading a team of Customer Care Professionals (CCPs) in delivering exceptional customer service and ensuring the smooth operation of our Know Your Customer (KYC) processes.Main...

  • Billing Team Leader

    hace 4 meses

    Capital Federal, Buenos Aires, Argentina Ecolab A tiempo completo

    The **Billing** department is responsible for ensuring sales orders and contracted services are billed in a timely and accurate manner. This department’s responsibility includes daily review and resolution of blocked sales orders, processing of documents blocked from posting to accounting, set-up of new list pricing, set-up of campaigns per direction of...

  • Team Leader

    hace 3 semanas

    Buenos Aires, Argentina Amex A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced Team Leader to join our Global Services Group business unit at American Express. As a Team Leader - KYC Operations, you will play a critical role in leading a team of Customer Care Professionals (CCPs) to deliver exceptional customer service and support.Main ResponsibilitiesDevelop and implement...

  • Actuarial Team Leader

    hace 1 mes

    Buenos Aires, Argentina Assurant A tiempo completo

    Position Overview: The Actuarial Team Leader is responsible for the strategic planning, organization, and oversight of a diverse team ranging from entry-level to experienced professionals. This team is integral to various actuarial functions such as pricing, reserving, financial reporting, and capital management. Key Responsibilities: Conducting advanced...

  • Administrative Support Specialist

    hace 2 semanas

    Buenos Aires, Argentina Sirius Support A tiempo completo

    About the Virtual Assistant PositionWe are seeking a highly skilled Virtual Assistant to provide administrative support to our team while working remotely. As a key member of our Sirius Support team, you will be responsible for handling administrative projects and delivering high-quality work with minimal supervision.The ideal candidate will have experience...

Customer Support Team Leader

hace 4 meses

Buenos Aires, Argentina BetWarrior A tiempo completo

JOIN OUR TRIBE
Do you strive for
excellence? Do you embrace
innovation?


We are here to create
exceptional online entertainment
experiences, offering our clients the chance to win in a
transparent,
safe and
responsible way.

We are BetWarrior.


We welcome
passionate warriors and are currently looking for a
Customer Support Team Leader who will help us provide excellent care for our players.


What you can expect your role.

  • Ensure the top of the bill customer support to our highly demanding customer base.
  • Responsible for keep up the team up to date about Customer Support operations, policies, and procedures.
  • Ownership of the team schedule ensuring the department is adequately staffed to cover operations' needs.
  • You will conduct regular reviews and evaluations of your team members, monitoring performance and note areas for improvements. In a regular feedback process.
  • Responsible for setting up Objectives and KPIs to the team members.
  • You will review and resolve escalations if a team member in unable to resolve a customer ́s situation.
  • You will be responsible to improve overall department and organization efficiency and performance by identifying opportunities to enhance internal processes.
  • You will engage in a close and proactive collaboration with the other operational teams, such as Fraud & Risk, Payment Services, Compliance, Marketing and CRM to remain aware of our product offering,

What we expect from you:

  • Being passionate about providing Customer Support and bring a cando attitude to help continuously improve the BetWarrior experience.
  • This role relies heavily on both written and verbal communication when interacting with customers and directing team members. So we value a high degree of empathy and a caring approach to deliver a topnotch customer support service.
  • Conflict resolution/problemsolving skills
  • Effective team coordination and organization skills are vital.
  • Some experience with employee evaluations to successfully manage their team's growth and performance.
  • Ability to meet challenging targets and motivate others.
  • Keen interest in egaming and a willingness to learn and improve.
  • Highly motivated and with a flexible attitude towards rotating, shiftbased working hours.
  • Knowledge of the online gaming market, products, and customers
  • Advanced English is a must for this role.
  • Minimum 1 year of experience in Customer Care
  • Motivation letter
  • Mandatory minimum 3 years of experience in Customer Support operations in an international online environment, preferably gambling.
  • Experience working with Zendesk at admin level (general set up, creation of new accounts, reports...)

We expect you to embody the BetWarrior values:

ACCOUNTABILITY & OWNERSHIP - to be protagonist of the game.

RELIABILITY - to do our best and knock it out of the park.

TEAMWORK:

- to achieve bigger and better goals.

WINNER SPIRIT - to be ready for the match and aim at nothing short of victory.

WELLBEING - to have fun and enjoy your position as it is key to fulfilling our goal.

CURIOSITY & INNOVATION - to encourage exceptional ideas and seek betterment at every chance.