Incident Manager
hace 3 semanas
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv. Requisition ID: R- Date posted: 05/14/2025 End Date: 06/02/2025 City: Buenos Aires Country: Argentina Location Type: Onsite Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Incident Manager As Incident Manager you will be responsible for minimizing business service downtime and the impact of a major IT incident. You will oversee IT Operations, coordinate and lead technical support groups, and handle both internal and client communications to senior management during critical incidents, providing leadership with metrics and insights. Qualifications Languages: English – Advanced / Fluent. Experience working in client‑facing positions is necessary. Experience in working with ITIL processes. Experience leading restoration efforts during critical incidents, coordinating technical resources from multiple teams. Strong interpersonal skills to partner with other stakeholders in technology, operations, and business organizations. Excellent verbal and written communication. One‑team mentality. Ability to work under pressure and prioritize. Analytical and problem‑solving skills. Strong leadership skills and the ability to generate engagement in the team, working toward a common goal. Experience analyzing incident‑related metrics, elaborating reports, and identifying improvement opportunities. Working experience in matrix organizations supporting local and global teams. Experience in IT Application and Infrastructure support. Experience in payment and/or financial industry is desirable. +2 years in an IT leadership role either in directly managing staff or in providing technology leadership. Thank you for considering employment with Fiserv. Please:- Complete the step‑by‑step profile and attach your resume (either is acceptable, both are preferable). Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. Note to agencies: Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions. #J-18808-Ljbffr
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Incident Manager
hace 1 semana
Buenos Aires, Argentina Incrementum A tiempo completoEsta oferta de trabajo no se encuentra disponible en tu país. Descripción de la vacante Tenemos una oportunidad en Frávega, ya que estamos buscando un Inciden Manager que se encargará de: Recibir en el marco del proceso de gestión de incidentes, el input ya sea desde una alarma crítica, Opsgenie, o aviso personalizado de un colaborador. Realizando una...
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Incident Manager
hace 2 semanas
Buenos Aires, Argentina Faena Hotel Buenos Aires A tiempo completoDescripción de la vacante Responsabilidades principales Ser el focal point para la operación del negoció ante cualquier incidente o degradación de los servicios informáticos. Monitorear todos los incidentes asegurándose de que se resuelvan correctamente, minimizando el impacto. Plantear un problema si es necesario (problema requiere llegar a la causa...
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Incident Manager
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Buenos Aires, Argentina Tekskills Inc A tiempo completo**Job Title: Incident Manager** **Location: Buenos Aires,** **Argentina (Onsite)** **Duration:12+ Months** **JD**: Troubleshoot Circuit & HW issues and HW replacement, Production Alignment calls and vendor escalations. **Job Type**: Contract Ability to commute/relocate: - Buenos Aires, Buenos Aires: Reliably commute or planning to relocate before...
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Incident Manager
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Coordinador de Soporte Técnico/incident Manager
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Incident Manager: Lead IT Incident Response
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Buenos Aires, Argentina AgileEngine A tiempo completoA global fintech leader is seeking an experienced Incident Manager in Buenos Aires. The role involves minimizing business service downtime during IT incidents and leading technical support groups. Key qualifications include advanced English, experience in client-facing roles, and ITIL processes. Strong leadership and analytical skills are essential. This...
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IT Incident Manager: Respuesta y Coordinación
hace 2 semanas
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Capital Federal, Buenos Aires, Argentina BBVA A tiempo completo**Responsabilidades**: Nos encontramos en la busqueda de un Incident Manager IT para sumarse al equipo del área de Infraestructura del BBVA. Buscamos un perfil proactivo, con experiência en puestos derivados y es un plus si se tuvo posiciones en liderazgo. **Gestión de Incidentes**: Coordinar la identificación, registro, clasificación y priorización de...
