LATAM Field Enablement Lead

hace 6 meses


Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. - F61 A tiempo completo
Amazon Web Services (AWS) is the leading cloud provider, offering virtualized infrastructure, storage, networking, messaging, analytics, and other web computing services to customers all over the world. AWS operates a globally distributed environment at massive levels of scale, offering over 200 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure.

Our team is responsible for supporting the rapidly growing LATAM's AWS Global Sales (AGS) organization, from Sales Leaders to Solutions Architects and everything in between. We are obsessed with delivering results for customers and supporting sales organizations to shape the direction of the business. We are a diverse, innovative team that loves translating data, insights, and anecdotes into action. Within the AWS Global Sales (AGS) organization, World Wide Field Enablement (WWFE) is seeking a Sr. Program Manager, to partner with LATAM's business leaders and other key stakeholders to define and execute against our Field Enablement priorities. A successful candidate has experience working in teams with strong strategic and operational capabilities.

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

Key job responsibilities
- Translate business needs into a technical field enablement plan for assigned areas.
- Perform detailed needs assessments in coordination with internal resources then create, develop, manage, and lead the successful execution of cross-functional programs in conjunction with Business leaders and other key stakeholders.
- Assist in the development of the strategic readiness plan and calendar for field enablement activities throughout the year.
- Drive execution of the various onboarding and always-boarding initiatives and programs in your assigned area.
- Design and implement metrics to measure training programs impact, effectiveness, appropriateness, and utility.
- Review and manage the existing content library to determine opportunities to improve the learning experience, ensure the content is current and relevant and best technology is employed.
- Continually assess readiness gaps, and work with the appropriate stakeholders to quickly develop the right initiatives and programs to close them.
- Work with peers and leadership to scale area programs across LATAM

A day in the life
At Amazon, we live our professional lives by the Leadership Principles. When we hire, we look for those who are Amazonian rather than for someone who fits an exact résumé mold. We are hiring for attitude and training for skill because we recognize success takes many paths. While possessing the above criteria would be helpful, if you have a passion for customer success - we want to talk to you. We are looking for someone who can help us create the next version of what it means to be a great partner to our US Consulting Partners.

About the team
About AWS

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

BASIC QUALIFICATIONS

- 5+ years of Microsoft Excel experience
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
- Experience with sales CRM tools such as Salesforce or similar software
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent

PREFERRED QUALIFICATIONS

- 5+ years of finance, business management and sales operations experience
- Experience working within a high-growth, technology company

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