Client Services Manager
hace 6 días
The Role
You will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain clients.
You will need to build deep relationships with sales partners, working with them to unlock the full potential of any given client over time, through best-in-class service, programmatic expertise, creative problem solving and excellent brief responses.
You will also work closely with team members within Operations, Deal Delivery and Audience Development.
Responsibilities
- Build relationships with key stakeholders among our clients
- Create plans to address their business needs
- Schedule regular meetings with sales partners and direct clients to ensure they are satisfied
- Help sales team up-sell or cross-sell services and products
- Create deals ensuring that they are set up and managed according to client needs and for best performance
- Respond to brief requests, ensuring an attractive offering every time
- Proactively analyse campaigns and data to understand, improve and advise on performance
- Provide reports as needed for sales partners and clients
- Leverage and work in close partnership with the Ad Operations team to ensure budgets are delivered and KPIs exceeded
- Collaborate with internal teams (e.g. sales, engineers, operations, senior management) to address client needs
- Promote value through client experience
Requirements
- Proven experience as a Client Relations Manager, Relationship Manager, Customer Success Manager or similar role within the martech or adtech space
- Experience of promoting value through customer experience
- Background in digital advertising
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. HubSpot, Salesforce)
- A customer-oriented attitude
- Obsessive, relentless attention to detail
- Excellent communication and negotiation skills
- Problem-solving aptitude
- Ability to work well with a team
-
Client Services Manager
hace 6 días
Buenos Aires, Argentina multilocal A tiempo completo**The Role** You will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain...
-
Senior Client Services Manager
hace 5 días
Buenos Aires, Buenos Aires C.F., Argentina multilocal A tiempo completoThe RoleAs a Senior Client Services Manager at multilocal, you will be part of the Client Services team within the Operations department. Your primary responsibility will be to build and maintain long-term relationships with sales partners, ensuring their satisfaction with our services.You will work closely with the sales team to identify opportunities for...
-
Senior Client Services Manager
hace 6 días
Buenos Aires, Argentina multilocal A tiempo completoThe Role As Senior Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s able...
-
Senior Client Services Manager
hace 6 días
Buenos Aires, Argentina multilocal A tiempo completo**The Role** As Senior Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s...
-
Client Services Manager
hace 6 días
Buenos Aires, Argentina multilocal A tiempo completoThe RoleYou will create and nurture long-term relationships with our clients, manage their campaigns and resolve any issues that arise to ensure they satisfied with our services. You should be an excellent communicator who’s able to grasp client needs and brainstorm ways to fulfil them with the goal of helping to safeguard our revenue and retain clients....
-
Senior Client Services Manager
hace 6 días
Buenos Aires, Argentina multilocal A tiempo completoThe RoleAs Senior Client Services Manager you will work within the Client Services team which sits within the wider Operations team. You will create and nurture long-term relationships with sales partners and resolve any issues that arise to ensure they and their clients are satisfied with our services. You should be an excellent communicator who’s able to...
-
Sustainability Services Product Manager
hace 1 mes
Buenos Aires, Argentina FNBB Services Corp A tiempo completoJoin Our Team as a Sustainability Services Product ManagerAt FNBB Services Corp, we're committed to innovation and progress. As a key member of our Sustainability Services team, you'll play a crucial role in shaping our sustainability services portfolio and driving growth across geographies and solutions.Main Responsibilities:Develop and enhance Lenovo...
-
Sustainability Services Product Manager
hace 1 mes
Buenos Aires, Argentina FNBB Services Corp A tiempo completoAbout the RoleAs a Sustainability Services Product Manager at Lenovo, you will play a key role in guiding the creation, enhancement, and expansion of Lenovo Sustainability Services across geographies and solutions. Your primary objective will be to grow, enhance, and expand Lenovo's sustainability services portfolio and related offerings.Key...
-
Client Services Lead
hace 5 meses
Buenos Aires, Argentina Novasyte A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under...
-
Client Services Lead
hace 4 meses
Buenos Aires, Argentina IQVIA A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision. -...
-
Sustainability Services Product Manager
hace 2 meses
Buenos Aires, Argentina FNBB Services Corp A tiempo completoAbout FNBB Services CorpWe are a leading provider of innovative technology and services that enable and inspire progress around the world.Job SummaryThe Sustainability Services Product Manager will play a key role in guiding the creation, enhancement, and expansion of our sustainability services across geographies and solutions.Key ResponsibilitiesGrow,...
-
Client Services Manager
hace 1 semana
Buenos Aires, Argentina another A tiempo completoOUR JOB IS TO **REVOLUTIONIZE** THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. **Why work with us?** It is a fantastic opportunity to join the another family and be part of an innovative team that breaks...
-
Client Services Manager
hace 1 semana
Buenos Aires, Argentina another A tiempo completoOUR JOB IS TO REVOLUTIONIZE THE STRATEGIC COMMUNICATION Another is a global agency created in 2004. We have international presence in countries such as: Colombia, Chile, Argentina, Perú, Panamá, Brazil, USA, México. Why work with us? It is a fantastic opportunity to join the another family and be part of an innovative team that breaks communication...
-
Client Services Rep 3
hace 4 meses
Buenos Aires, Argentina IQVIA A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under...
-
Client Services Rep 3
hace 4 meses
Buenos Aires, Argentina Novasyte A tiempo completoJob Overview Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused. Essential Functions - Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under...
-
Sustainability Services Product Manager
hace 2 meses
Buenos Aires, Argentina FNBB Services Corp A tiempo completoAbout FNBB Services CorpWe are a leading provider of innovative technology and services that enable and inspire progress around the world. Our Sustainability Services Solution Group is dedicated to creating, enhancing, and expanding our sustainability services portfolio and related offerings.Job SummaryWe are seeking a dynamic and experienced Sustainability...
-
Client Services Specialist
hace 5 meses
Buenos Aires, Argentina Syneos Health Commercial Solutions A tiempo completo**Description** **You’re driven, resourceful, and above all else - remarkably smart.** In this role, you work with our Deployment Solutions team, which parts with top tier pharmaceutical, medical device, and biotechnology companies. The Client Services Operations Specialist has primary responsibility for coordinating and assisting with departmental...
-
Sales Account Manager, Amazon Web Services
hace 2 meses
Buenos Aires, Argentina Amazon Data Services Argentina S.R.L. A tiempo completo7+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - 10+ years of business development, partner development, sales or alliances management experience Te gustaría formar parte de un equipo enfocado en incrementar la adopción de Amazon Web Services desarrollando cuentas Enterprise...
-
Data Services Manager
hace 4 semanas
Buenos Aires, Argentina Techunting A tiempo completoAbout TechuntingTechunting is a leading financial technology company that specializes in providing integrated payments and banking solutions. Our innovative native platform empowers businesses to effortlessly collect, store, and send money in a scalable manner.Job Title: Technical Program Manager - Data ServicesWe are seeking a highly skilled Technical...
-
Client Services Specialist
hace 5 meses
Buenos Aires, Argentina Syneos Health Clinical A tiempo completo**Description** **Overview**: **You’re driven, resourceful, and above all else - remarkably smart.** You love a good challenge. You are the first to roll up your sleeves and work with relentless energy until you solve the unsolvable, beat the unbeatable and you always come out on top. Passable doesn’t cut it - you’ve got fire in your belly to learn...