Customer Experience
hace 2 semanas
Job Description - Customer Experience & Marketing - Industrial Placement (MER0003HL5)
Job Title: Customer Experience & Marketing – Industrial Placement
Closing Date: 31 December 2024
About us
At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. We support you for being you.
Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and colleagues. We ensure that everyone has an equal opportunity to learn and develop.
At MBFS, we are committed to being a Menopause Friendly Employer, offering wellbeing support options and resources for those affected by the Menopause.
How you’ll play your part
In this role, you will become a key player in the Customer Experience & Marketing team within the Sales & Marketing business area. You’ll work in a fast-paced, results-driven team, focusing on the Customer Journey, Digital user experience, and Customer Experience Research projects.
Main Accountabilities
- Drafting and reviewing communications.
- Market and customer research tasks.
- Communications testing.
- Managing relationships and communicating with internal & external stakeholders.
About you
- Working towards a degree in Business Management, Marketing, or Project Management related subject.
- Able to challenge the norm and constantly look for improvements.
- Competent in using Microsoft Office and generally competent with IT packages.
- Proactive, curious to learn, and seek new ideas and perspectives.
- Considered in your approach, supporting your peers to succeed.
- Desire to work in marketing and/or the Financial Services industry.
What’s in it for you?
We offer a competitive salary and discretionary bonus structure, access to colleague car schemes, a pension scheme, and a flexible benefit pot. We provide access to wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders, and flexible opportunities to support work-life balance.
What’s next?
When you apply, you’ll complete a short online application including your current CV and some application questions. We reflect our obligations under relevant UK legislation in our recruitment process. We progress applications from candidates who have the right to work in the United Kingdom.
If you have questions about data protection or the personal data we process about you for recruitment purposes, please contact the Chief Officer of Corporate Data Protection for the Mercedes-Benz Group AG.
Organization
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