Customer Experience

hace 3 semanas


Mercedes, Argentina Daimler Trucks North America LLC A tiempo completo

Job Title: Customer Experience & Marketing – Industrial Placement

Closing Date: 31 December 2024

About us

At Mercedes-Benz Financial Services, our employees are at the heart of our business. Our colleagues provide a range of financial solutions designed around the changing needs of our diverse customers. We support you for being you.

Through the doors of Mercedes-Benz Financial Services, you will find a passionate team working to support our customers and our colleagues. We ensure that everyone has an equal opportunity to learn and develop.

At MBFS, we are committed to being a Menopause Friendly Employer, offering wellbeing support options and resources.

How you’ll play your part

In this role, you will become a key player in the Customer Experience & Marketing team within the wider Sales & Marketing business area. You’ll be working in a fast-paced and results-driven team, delivering on topics such as the Customer Journey, Digital user experience, and Customer Experience Research projects.

Main Accountabilities

- Drafting and reviewing communications.
- Market and customer research tasks.
- Communications testing.
- Managing relationships and communicating with internal & external stakeholders.

About you

- Working towards a degree in Business Management, Marketing, or Project Management related subject.
- Able to challenge the norm and constantly look for improvements.
- Competent in using all aspects of Microsoft Office and generally competent with IT packages.
- Proactive, curious to learn, and seek new ideas and perspectives.
- Considered in your approach, supporting your peers to succeed.
- Have a desire to work in marketing and/or the Financial Services industry.

What’s in it for you?

We’ll offer you a competitive salary and discretionary bonus structure. You’ll have access to our colleague car schemes, pension scheme, and a flexible benefit pot.

We offer access to colleague wellbeing resources, including an Employee Assistance Programme, Mental Health First Aiders, and flexible opportunities to support work-life balance.

What’s next?

When you apply, you’ll be asked to complete a short online application including your current CV and some application questions. The Mercedes-Benz recruitment process reflects our obligations under relevant UK legislation.

We care about your personal data, and by submitting an application, you agree to the processing of your personal data in support of our recruitment and selection process.

Organization

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