Customer Service Bdc

hace 1 mes


Mercedes, Argentina Sonic Automotive A tiempo completo

Customer Service BDC / Appointment Setter Associate - Mercedes-Benz of Nashville in Franklin, TN at Sonic AutomotiveLocation: 630 Bakers Bridge Avenue
Franklin, TN 37067
Job Type: Other
Experience: Associate
AboutMercedes-Benz of Nashville is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way, from the way we treat our guests to sharing opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities
Our associates are happy to work here because: We boast the lowest turnover in the industry.We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).We are committed to developing and promoting within the company.Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k, and PTO.We encourage peer-to-peer teamwork and recognition.Special benefits to purchasing and leasing a car.Personal Automotive Concierge Service.Job DescriptionThe Service BDC Associate is responsible for generating service appointments with customers that contact the dealership via the internet. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Service BDC Associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities: Respond to internet inquiries with courtesy, accuracy, and professionalism.Promptly and accurately enter all customer inquiry data into the CRM.Generate service appointments.Conduct phone surveys to assess customer preferences and quality of experience.Effectively utilize lead management tools.Compile all necessary reports, forms, and other documentation on a timely basis.Perform other job-related duties as assigned.Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.Excellent verbal and written communication skills.Ability to work independently and as part of a team in a fast-paced environment.Ability to work in a call center environment.Strong organizational and time management skills.Ability to read and comprehend rules, regulations, policies, and procedures.We offer a comprehensive benefits package and a competitive compensation package.
It's time to make the most important move of your career. From our cooperative team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
All your information will be kept confidential according to EEO guidelines.

#J-18808-Ljbffr



  • Mercedes, Argentina Sonic Automotive A tiempo completo

    Customer Service BDC / Appointment Setter Associate - Mercedes-Benz of McKinney in McKinney, TX at Sonic AutomotiveLocation: 2080 N. US 75 Central ExpresswayMcKinney, TX 75070Job Type: OtherExperience: AssociateAboutMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things...

  • Service Bdc

    hace 1 mes


    Mercedes, Argentina Sonic Automotive A tiempo completo

    Service BDC / Appointment Agent - Mercedes-Benz of Denver in Denver, CO at Sonic AutomotiveJob Type: OtherExperience: AssociateAboutMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share...


  • Mercedes, Argentina Daimler Ag (Canada) A tiempo completo

    Job Description - BDC Supervisor of Operations (MER0003GUE)BDC Supervisor of Operations Group: Mercedes-Benz Group AGDescription The Mercedes-Benz BDC Operations Supervisor is responsible for the daily oversight of all outsourced BDC operations through our 3rd party vendor. The goal is to manage the supplier with key performance indicators (KPIs) and...


  • Mercedes, Argentina Daimler Trucks North America Llc A tiempo completo

    Job Description - BDC Supervisor of Operations (MER0003GUE)BDC Supervisor of Operations Group: Mercedes-Benz Group AGDescriptionThe Mercedes-Benz BDC Operations Supervisor is responsible for the daily oversight of all outsourced BDC operations through our 3rd party vendor. The goal is to manage the supplier with key performance indicators (KPIs) and maintain...

  • Car Sales

    hace 1 mes


    Mercedes, Argentina Customer Labs A tiempo completo

    Looking for a car sales job or customer service role at JCT600? You've come to the right place! Car sales is evolving and as part of these roles we're saying goodbye to the old days of haggling on a dealership forecourt. At JCT600, we're changing the game. Our main focus is on understanding our customers – their desires, requirements, and everything else...

  • Bdc Sales

    hace 1 mes


    Mercedes, Argentina Calabasasmbz A tiempo completo

    BDC Sales / E-Sales Agent - Mercedes-Benz of Denver Full-time Dealership: 446 - MB of Denver Mercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work, and share opportunities for our employees to grow as...

  • Bdc Sales

    hace 1 mes


    Mercedes, Argentina Mercedesbenzofnashville A tiempo completo

    BDC Sales / E-Sales Agent - Mercedes-Benz of DenverFull-timeDealership: 446 - MB of DenverMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we...

  • Bdc Sales

    hace 1 mes


    Mercedes, Argentina Sonic Automotive A tiempo completo

    BDC Sales / E-Sales Agent - Mercedes-Benz of Denver in Denver, CO at Sonic AutomotiveJob Type: OtherExperience: AssociateAboutMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share...

  • Sales Bdc Manager

    hace 2 semanas


    Mercedes, Argentina Sonic Automotive A tiempo completo

    Sales BDC Manager - Mercedes-Benz of McKinney in McKinney, TX at Sonic AutomotiveLocation: 2080 North Central ExpresswayMcKinney, TX 75069Job Type: OtherExperience: AssociateAboutMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat...

  • Sales Bdc Manager

    hace 2 semanas


    Mercedes, Argentina Calabasasmbz A tiempo completo

    Sales BDC Manager - Mercedes-Benz of McKinneyFull-timeSHL Package: Sonic Sales ManagerDealership: 204 - Mercedes Benz of McKinneyMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share...


  • Mercedes, Argentina Mbgilbert A tiempo completo

    Mercedes-Benz of Gilbert is an independently and family owned and operated dealership serving the Gilbert area. With our state of the art facility and successful sales and service team, we need motivated and driven individuals to join our team!Applicants with automotive BDC experience is a plus.Hours are Monday through Friday and occasional Saturdays.WHAT WE...


  • Mercedes, Argentina Mars, Incorporated And Its Affiliates A tiempo completo

    Job Description: Customer Service SpecialistEl objetivo de este puesto es liderar las operaciones diarias, organizando cualitativamente el conjunto de tareas a realizar, tanto individualmente como para sus diferentes áreas. Asegúrese de que se cumplan todos los plazos y de que el equipo esté al tanto de todas las tareas de servicio al cliente con el...


  • Mercedes, Argentina Mars A tiempo completo

    Job Description: Customer Service Specialist El objetivo de este puesto es liderar las operaciones diarias, organizando cualitativamente el conjunto de tareas a realizar, tanto individualmente como para sus diferentes áreas. Asegúrese de que se cumplan todos los plazos y de que el equipo esté al tanto de todas las tareas de servicio al cliente con el...


  • Mercedes, Argentina Vadenchevroletpooler A tiempo completo

    Industry-leading Pay Plan & Great Benefits! $75,000+ Annual Income Potential! Previous Service Advisor Experience Preferred. Job Intro Land Rover Chattanooga and Porsche of Chattanooga are actively seeking Service Advisors to join our team, providing expert advice to customers on service options and associated costs when their vehicles require repair....


  • Mercedes, Argentina Mbrvc A tiempo completo

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling, and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true...

  • Traffic Manager

    hace 4 semanas


    Mercedes, Argentina Sonic Automotive A tiempo completo

    Traffic Manager / Sales BDC Manager - Mercedes-Benz of McKinney in McKinney, TX at Sonic AutomotiveLocation: 2080 North Central ExpresswayMcKinney, TX 75069Job Type: OtherExperience: AssociateAboutMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From...

  • Traffic Manager

    hace 4 semanas


    Mercedes, Argentina Calabasasmbz A tiempo completo

    Traffic Manager / Sales BDC Manager - Mercedes-Benz of McKinneyFull-timeDealership: 204 - Mercedes Benz of McKinneyMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for...

  • Service Advisor

    hace 3 semanas


    Mercedes, Argentina Motorsport-Total.Com Gmbh A tiempo completo

    Service Advisor –Mercedes-Benz Nottingham £26,862 TO £28,820 DOE + OTE upto circa£36,86245 Hours Create experiences you can be proud of. Working with world-class brands as a Service Advisor you'll have the drive to deliver outstanding and trusted experiences for our customers. As a Service Advisor youare the main point of contact for all customer...


  • Mercedes, Argentina Westminster, Co A tiempo completo

    Are you committed to providing an exceptional customer experience? Do you have first-rate phone skills? Are you detail-oriented with excellent follow-up? Our Service Appointment Receptionist opportunity gives you the chance to be a part of an incredible team and offers strong growth potential. Our ownership has crafted a core management team who share in the...


  • Mercedes, Argentina Vadenchevroletpooler A tiempo completo

    Industry-leading Pay Plan & Great Benefits! $75,000+ Annual Income Potential!Previous Service Advisor Experience Preferred.Job IntroLand Rover Chattanooga and Porsche of Chattanooga are actively seeking Service Advisors to join our team, providing expert advice to customers on service options and associated costs when their vehicles require repair. Prior...