Customer Service Bdc
hace 4 semanas
Customer Service BDC / Appointment Setter Associate - Mercedes-Benz of McKinney in McKinney, TX at Sonic AutomotiveLocation: 2080 N. US 75 Central Expressway
McKinney, TX 75070
Job Type: Other
Experience: Associate
AboutMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests to sharing opportunities for our employees to grow as we grow, we are proud of what we're doing here and would love to tell you about our opportunities
Our associates are happy to work here because: We boast the lowest turnover in the industry.We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).We are committed to developing and promoting within the company.Our benefits are extremely competitive with Medical, Dental, Vision, HSA, 401k and PTO.We encourage peer to peer teamwork and recognition.Special benefits to purchasing and leasing a car.Personal Automotive Concierge Service.Job DescriptionThe Service BDC Associate is responsible for generating service appointments with customers that contact the dealership via the internet. The Service BDC Associate delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate, and courteous manner. This highly accountable position uses lead management tools, CRM software, and the internet to manage inquiry flow, update customer files, and closely track customer interest. The Service BDC Associate will be trained to understand all products and services offered, and will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities: Respond to internet inquiries with courtesy, accuracy, and professionalism.Promptly and accurately enter all customer inquiry data into the CRM.Generate service appointments.Conduct phone surveys to assess customer preferences and quality of experience.Effectively utilize lead management tools.Compile all necessary reports, forms, and other documentation on a timely basis.Perform other job-related duties as assigned.Exhibit ethical behavior, provide the highest degree of customer satisfaction, and be honest in all aspects of dealing with customers.Excellent verbal and written communication skills.Ability to work independently and as part of a team in a fast-paced environment.Ability to work in a call center environment.Strong organizational and time management skills.Ability to read and comprehend rules, regulations, policies, and procedures.We offer a comprehensive benefit package and a competitive compensation package.
All your information will be kept confidential according to EEO guidelines.
#J-18808-Ljbffr
-
Customer Service Bdc
hace 4 semanas
Mercedes, Argentina Sonic Automotive A tiempo completoCustomer Service BDC / Appointment Setter Associate - Mercedes-Benz of Nashville in Franklin, TN at Sonic AutomotiveLocation: 630 Bakers Bridge AvenueFranklin, TN 37067Job Type: OtherExperience: AssociateAboutMercedes-Benz of Nashville is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the...
-
Service Bdc Associate
hace 4 semanas
Mercedes, Argentina Sonic Automotive A tiempo completoService BDC Associate - Mercedes-Benz of Denver in Denver, CO at Sonic AutomotiveJob Type: OtherExperience: AssociateAboutMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities...
-
Service Bdc
hace 4 semanas
Mercedes, Argentina Sonic Automotive A tiempo completoService BDC / Appointment Agent - Mercedes-Benz of Denver in Denver, CO at Sonic AutomotiveJob Type: OtherExperience: AssociateAboutMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share...
-
Bdc Supervisor Of Operations
hace 1 semana
Mercedes, Argentina Daimler Ag (Canada) A tiempo completoJob Description - BDC Supervisor of Operations (MER0003GUE)BDC Supervisor of Operations Group: Mercedes-Benz Group AGDescription The Mercedes-Benz BDC Operations Supervisor is responsible for the daily oversight of all outsourced BDC operations through our 3rd party vendor. The goal is to manage the supplier with key performance indicators (KPIs) and...
-
Bdc Supervisor Of Operations
hace 1 semana
Mercedes, Argentina Daimler Trucks North America Llc A tiempo completoJob Description - BDC Supervisor of Operations (MER0003GUE)BDC Supervisor of Operations Group: Mercedes-Benz Group AGDescriptionThe Mercedes-Benz BDC Operations Supervisor is responsible for the daily oversight of all outsourced BDC operations through our 3rd party vendor. The goal is to manage the supplier with key performance indicators (KPIs) and maintain...
-
Car Sales
hace 4 semanas
Mercedes, Argentina Customer Labs A tiempo completoLooking for a car sales job or customer service role at JCT600? You've come to the right place! Car sales is evolving and as part of these roles we're saying goodbye to the old days of haggling on a dealership forecourt. At JCT600, we're changing the game. Our main focus is on understanding our customers – their desires, requirements, and everything else...
-
Bdc Sales
hace 1 mes
Mercedes, Argentina Calabasasmbz A tiempo completoBDC Sales / E-Sales Agent - Mercedes-Benz of Denver Full-time Dealership: 446 - MB of Denver Mercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work, and share opportunities for our employees to grow as...
-
Bdc Sales
hace 1 mes
Mercedes, Argentina Sonic Automotive A tiempo completoBDC Sales / E-Sales Agent - Mercedes-Benz of Denver in Denver, CO at Sonic AutomotiveJob Type: OtherExperience: AssociateAboutMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share...
-
Bdc Sales
hace 1 mes
Mercedes, Argentina Mercedesbenzofnashville A tiempo completoBDC Sales / E-Sales Agent - Mercedes-Benz of DenverFull-timeDealership: 446 - MB of DenverMercedes-Benz of Denver is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we...
-
Sales Bdc Manager
hace 1 semana
Mercedes, Argentina Sonic Automotive A tiempo completoSales BDC Manager - Mercedes-Benz of McKinney in McKinney, TX at Sonic AutomotiveLocation: 2080 North Central ExpresswayMcKinney, TX 75069Job Type: OtherExperience: AssociateAboutMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat...
-
Sales Bdc Manager
hace 1 semana
Mercedes, Argentina Calabasasmbz A tiempo completoSales BDC Manager - Mercedes-Benz of McKinneyFull-timeSHL Package: Sonic Sales ManagerDealership: 204 - Mercedes Benz of McKinneyMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share...
-
Business Development Service Center Representative
hace 2 meses
Mercedes, Argentina Mbgilbert A tiempo completoMercedes-Benz of Gilbert is an independently and family owned and operated dealership serving the Gilbert area. With our state of the art facility and successful sales and service team, we need motivated and driven individuals to join our team!Applicants with automotive BDC experience is a plus.Hours are Monday through Friday and occasional Saturdays.WHAT WE...
-
Customer Service Specialist
hace 4 semanas
Mercedes, Argentina Mars, Incorporated And Its Affiliates A tiempo completoJob Description: Customer Service SpecialistEl objetivo de este puesto es liderar las operaciones diarias, organizando cualitativamente el conjunto de tareas a realizar, tanto individualmente como para sus diferentes áreas. Asegúrese de que se cumplan todos los plazos y de que el equipo esté al tanto de todas las tareas de servicio al cliente con el...
-
Service Advisor
hace 4 semanas
Mercedes, Argentina Mbni Truck & Van A tiempo completoAs part of our 2024 plans for a new M-B Truck & Van depot in Dungannon, we are currently recruiting for an additional full-time Service Advisor.You will be working within a fast-paced and busy Mercedes-Benz commercial dealership, which prides itself on putting the customer first.Hours of work: Monday to Friday 08:00 – 17:30Group profit share...
-
Customer Service Processes
hace 1 mes
Mercedes, Argentina Daimler Trucks North America Llc A tiempo completoJob Description - Customer Service Processes (BEI00000PZ) Description Objective of job Provide support to District Managers about CS related processes implementation and parts data analysis.Provide coaching and support to dealerships about parts management.Update all the parts business data reports.Responsible for Region North CS Marketing Initiating and...
-
Customer Service Processes
hace 1 mes
Mercedes, Argentina Daimler Ag (Canada) A tiempo completoJob Description - Customer Service Processes (BEI00000PZ) Description Objective of job Provide support to District Managers about CS related processes implementation and parts data analysis.Provide coaching and support to dealerships about parts management.Update all the parts business data reports.Responsible for Region North CS Marketing Initiating and...
-
Customer Service Specialist
hace 4 semanas
Mercedes, Argentina Mars A tiempo completoJob Description: Customer Service Specialist El objetivo de este puesto es liderar las operaciones diarias, organizando cualitativamente el conjunto de tareas a realizar, tanto individualmente como para sus diferentes áreas. Asegúrese de que se cumplan todos los plazos y de que el equipo esté al tanto de todas las tareas de servicio al cliente con el...
-
Traffic Manager
hace 3 semanas
Mercedes, Argentina Sonic Automotive A tiempo completoTraffic Manager / Sales BDC Manager - Mercedes-Benz of McKinney in McKinney, TX at Sonic AutomotiveLocation: 2080 North Central ExpresswayMcKinney, TX 75069Job Type: OtherExperience: AssociateAboutMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From...
-
Traffic Manager
hace 3 semanas
Mercedes, Argentina Calabasasmbz A tiempo completoTraffic Manager / Sales BDC Manager - Mercedes-Benz of McKinneyFull-timeDealership: 204 - Mercedes Benz of McKinneyMercedes-Benz of McKinney is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for...
-
Automotive Service Advisor
hace 1 mes
Mercedes, Argentina Vadenchevroletpooler A tiempo completoIndustry-leading Pay Plan & Great Benefits! $75,000+ Annual Income Potential! Previous Service Advisor Experience Preferred. Job Intro Land Rover Chattanooga and Porsche of Chattanooga are actively seeking Service Advisors to join our team, providing expert advice to customers on service options and associated costs when their vehicles require repair....
