Customer Service Representative with International Expertise

hace 14 horas


Buenos Aires, Buenos Aires C.F., Argentina Wibit Consulting & Services (WibitCS) A tiempo completo

Wibit Consulting & Services (WibitCS) is seeking a highly skilled Customer Care Specialist to join our team. This role offers the opportunity to work remotely from Greece and support customers of an e-commerce brand.

About the Role

This full-time position involves providing exceptional customer experience through voice, chat, and email in a timely manner. The ideal candidate will have excellent communication skills in Dutch (C1 level) and English (B2), as well as experience in customer support, technical support, and problem-solving.

We offer a competitive remuneration package based on experience, skills, and performance, including an estimated salary of €35,000 per annum. Our benefits include private health and life insurance, 85 EUR monthly meal vouchers, and 65 EUR monthly Work From Home allowance.

Responsibilities
  • Conduct technical-based customer assistance through voice, chat, and email
  • Provide exceptional customer experience
  • Document each interaction in a dedicated CRM system
Requirements
  • Ability to effectively communicate verbally and in written format in Dutch/Flemish and English
  • Experience in Customer Support, technical support, especially with a help desk or other IT functions
  • Strong abilities to work independently and as a remote team player
  • Problem-solving and critical thinking skills
  • Adaptable and flexible, demonstrating abilities to work with process and information changes
Benefits
  • Excellent remuneration package based on experience, skills, and performance
  • Indefinite contract
  • Private health and life insurance
  • 85 EUR monthly meal vouchers
  • 65 EUR monthly Work From Home allowance


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