Senior Customer Service Representative
hace 3 días
We are seeking an experienced Senior Customer Service Representative to join our team at Triskel Consulting. The ideal candidate will have a strong background in customer service, excellent communication skills, and proficiency in German.
As a Senior Customer Service Representative, you will be responsible for managing the entire procurement process from start to finish. This includes interpreting client briefings, requesting quotations, placing orders, and ensuring timely delivery. You will also provide exceptional customer service, resolve issues promptly, and maintain a positive relationship with suppliers.
About YouTo be successful in this role, you will need:
- A secondary education or higher
- Experience in a similar customer service position
- An outgoing and friendly personality, with excellent communication skills
- Proficiency in German at native level and good English language skills
- Self-motivation, goal-oriented, and strong time management skills
You will also need to possess analytical skills, good decision-making abilities, and independent thinking. Familiarity with purchasing duties and experience working with software like Monday would be an asset.
What We OfferIn return for your expertise, we offer:
- The opportunity to work entirely from home, with flexible location options in Greece
- A comprehensive training program and personal guidance from your trainer and team leader
- A long-term job with interesting challenges and opportunities for growth
- A fixed project bonus and performance-based incentives
We estimate the salary for this role to be around €30,000 - €40,000 per year, depending on experience and qualifications.
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