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Technical SASE Solutions Specialist

hace 4 semanas


Buenos Aires, Buenos Aires C.F., Argentina Infotree Global Solutions A tiempo completo

Infotree Global Solutions is a leader in Secure Access Service Edge (SASE) and SD-WAN technologies, spearheading the transformation in efficient and innovative IT solutions.

As a Cloud Security Engineer with German expertise, you will be instrumental in building strong relationships and guiding seamless security integrations for our customers.

Our team is committed to creating secure and agile environments for businesses adapting to the hybrid era's complexities. We are looking for a highly skilled professional to join our SASE team as a Technical SASE Solutions Specialist.

Job Description:

Implement and optimize our SASE solutions to ensure customers meet their business and security objectives.

  • Provide proactive technical support, coordinating with engineering teams for effective solutions.
  • Act as a customer advocate, influencing our product roadmap and enhancing the user experience.
  • Support and educate customers in managing Cloud Security Change Management and Governance programs.
  • Develop risk mitigation strategies to support customer objectives.
  • Become a Subject Matter Expert on our SASE solutions, contributing significantly to customer success and engagement.
Your Impact:
  • Drive customer satisfaction (CSAT) and engagement, identifying opportunities for upselling and improving service delivery.
  • Assess success through metrics such as renewal rates, adoption rates, and overall customer engagement.

We offer a competitive salary of $120,000 - $180,000 per year, depending on experience.

This role requires a BS/MS in Computer Science, Electrical Engineering, or a related technical field, along with at least 5 years of experience in pre-sales, technical support, or consulting roles.

You should have a deep understanding of networking and security concepts, with experience in multi-vendor environments, proficiency in SASE architecture, remote access VPN solutions, and routing protocols.

Strong project management and consulting skills, capable of communicating technical issues to both technical and non-technical audiences, are essential.

Flexibility for after-hours work as necessary is required.

Salary: $150,000 per year