Inside Sales Professional
hace 3 días
The Inside Sales SSR is responsible for optimizing customer contacts by making valuable contributions and strengthening relationships.
This role provides quote support to customers through pre-sales, post-sales, and basic technical support.
The successful candidate will work with customers on sizing, selecting, and recommending equipment that matches application requirements.
Key Responsibilities:- Provide medium technical solutions and general application assistance to customers.
- Coordinate multidivisional bundled project quotations with the Inside Sales or Operational team.
- Work directly with customers, Field Sales, and Field Service to provide presales application support and generate formal quotations.
- Lead customers through the sizing and selection process to choose equipment meeting their needs.
- Follow up with customers to answer questions or logs.
- Practice good phone skills in handling presales technical sales support calls.
- Support other ISEs and team members to maintain service levels.
- Perform handovers with Operation and sales teams in cases where quotes are converted into orders.
- Participate in Continuous Improvements initiatives.
- Maintain individual performance levels and ensure critical metrics align with targets.
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