Service Management Strategist

hace 5 días


Buenos Aires, Buenos Aires C.F., Argentina Iris Software A tiempo completo

About Iris Software

We're a leading technology company dedicated to helping businesses thrive in today's digital landscape. Our team of experts is passionate about delivering innovative solutions that meet the evolving needs of our clients.

The Role

We're seeking an experienced Service Management Strategist to join our team. As a key member of our IT department, you will play a critical role in developing and implementing strategies to drive service excellence across our organization.

About the Job

  • You will lead the development and implementation of our service management framework, ensuring it aligns with industry best practices and meets the needs of our business.
  • Work closely with stakeholders to understand their requirements and develop tailored solutions to meet their needs.
  • Collaborate with our IT teams to ensure seamless integration of new services and processes.
  • Develop and maintain relationships with key partners and vendors to drive service improvement.
  • Analyze data and metrics to identify areas for improvement and develop strategic plans to address them.

Your Skills and Experience

  • Proven experience in service management, with a strong understanding of ITIL principles and practices.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels.
  • Strong analytical and problem-solving skills, with the ability to think critically and make informed decisions.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and projects simultaneously.
  • Bachelor's degree in Computer Science, Information Technology, or related field.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you're a motivated and results-driven individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

About Iris Software

Iris Software is a global technology company that helps businesses succeed in the digital age. We're passionate about delivering innovative solutions that meet the evolving needs of our clients.

Our Values

  • Innovation: We're committed to staying ahead of the curve and delivering cutting-edge solutions that meet the needs of our clients.
  • Excellence: We strive for excellence in everything we do, from the quality of our products to the level of service we provide.
  • Collaboration: We believe that collaboration is key to driving success, and we work closely with our clients and partners to deliver outstanding results.
  • Career Development: We're committed to helping our employees grow and develop their careers, with training and development programs to support their success.

How to Apply

If you're interested in joining our team, please submit your resume and cover letter through our website. We look forward to hearing from you

About Us

Iris Software is a global technology company that helps businesses succeed in the digital age. We're passionate about delivering innovative solutions that meet the evolving needs of our clients.

Our Team

We have a diverse and talented team of professionals who are passionate about delivering exceptional service. Our team includes:

  • IT Professionals: Our IT team is responsible for designing, implementing, and maintaining our technology infrastructure.
  • Business Analysts: Our business analysts work closely with clients to understand their needs and develop tailored solutions to meet their requirements.
  • Project Managers: Our project managers oversee the planning, execution, and delivery of our projects, ensuring they're completed on time and within budget.


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