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Account Support Specialist
hace 2 semanas
We are seeking an experienced Account Operations Specialist to join our team. As a key member of our Account Support centre, you will be responsible for supporting key account operations for nominated high priority accounts.
Your primary focus will be on ensuring high-quality, consistent, and efficient processes across various account management tasks. This includes working closely with account teams and internal business services groups to deliver on day-to-day account operational needs.
You will be responsible for ensuring relevant stakeholders receive and understand critical business indicators for the account, aggregating account relevant information by leveraging EY tools and external sources, and developing company research packs by leveraging client websites & external sources and share quarterly financial result summaries with the account team.
Key Responsibilities:- To manage content for account databases, websites, and SharePoint sites.
- To collaborate with opportunity and data owners to ensure sales, pipeline, and revenue data hygiene.
- To prepare Account meeting packs for account team discussions.
- To understand organizational hierarchies and support account teams in developing client organization and account team charts.
- To help maintain data quality with reference to EY tools such as Account Relationship Database, Global Financial Information System, and Customer Relationship Management.
