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Customer Experience Specialist
hace 1 semana
SAP is a global leader in enterprise software and software-related services. We help companies of all sizes and industries run better by providing innovative solutions to complex business problems.
Our company culture is built on collaboration, passion for innovation, and commitment to social responsibility. We offer a dynamic work environment that fosters growth, learning, and recognition for individual contributions. At SAP, we are looking for a Senior Business Consultant with expertise in Customer Experience (CX) solutions to join our world-class team.
If you have a passion for technology and enjoy working with customers, we want to meet you
Key Responsibilities:
• Present SAP CX solutions to prospective and existing customers, highlighting the benefits of our Lead to Cash and Service business processes.
• Build relationships with internal stakeholders to develop sales strategies and create product materials that inspire our sales force.
• Expand our installed SAP base and capture new clients across various industries, including Utilities, Retail, CPG, Wholesale, and Telco.
• Develop specialized knowledge in SAP Sales & Service or other world-class Sales and Service solutions.
• Collaborate with internal and external customers as a trusted advisor, leveraging your technical expertise to deliver successful outcomes.
Requirements:
• Bachelor's degree in computer science or a related field, or equivalent experience.
• Fluent in Spanish and/or English.
• Extensive experience in pre-sales and supporting complex, multi-solution architectures.
• Deep knowledge and experience in SAP Sales & Service or another world-class Sales & Service solution.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
